All inclusive

Secrets Maroma Beach Riviera Cancun

Playa del Carmen 5.0

Overview

Take a break from it all and escape to the Secrets Maroma Beach Riviera Cancun. This beautiful resort on Mexico's Eastern coast has everything to ensure a first-class vacation. The natural beauty of the region is second to none. 50km south of Cancun's downtown core, the Secrets resort is home to some of the most elegant coral reefs in the world. The private white sand beach stretches as far as the eye can see. All patrons are treated to luxurious suites, some of which have direct access to the colossal pool. At night, enjoy meals from all corners of the globe, from French, to Mediterranean to Mexican classics. The hotel staff hosts weekly stargazing beach parties, where telescopes and cocktails are provided. Get in touch with Mexican culture with complimentary dance lessons, which could come in useful while spending the night with your significant other.

 

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

412

Rooms

Junior Suite Tropical View
  • 1 king bed, or 2 double beds
  • Tropical view
Junior Suite Tropical View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • Turndown service
  • TV
  • In-room tablet

Junior Suite Ocean View
  • 1 king bed, or 2 double beds
  • Ocean view
Junior Suite Ocean View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • Turndown service
  • TV
  • In-room tablet

Junior Suite Swim Out
  • 1 king bed
  • Pool or tropical view
Junior Suite Swim Out
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • Turndown service
  • TV
  • In-room tablet

Preferred Club Junior Suite Swim Out
  • 1 king bed
Preferred Club Junior Suite Swim Out
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • Turndown service
  • TV
  • In-room tablet
Additional details

Preferred Club benefits include:

  • Private Preferred Lounge
  • Preferred Status and Amenities
  • Concierge service
  • Daily continental breakfast service in the lounge
  • Afternoon hot and cold hors d'oeuvres
  • Exquisite desserts and fine liquors in the lounge
  • Complimentary newspaper in room every day (English or Spanish)
  • Free internet access in suite
  • Free computer access in Preferred Lounge
  • Upgraded mini bar service
  • Upgraded bath amenities
  • One à la carte beach club exclusive 

Preferred Club Junior Suite Ocean View
  • 1 king bed, or 2 double beds
  • Ocean view
Preferred Club Junior Suite Ocean View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • Turndown service
  • TV
  • In-room tablet
Additional details

Preferred Club benefits include:

  • Private Preferred Lounge
  • Preferred Status and Amenities
  • Concierge service
  • Daily continental breakfast service in the lounge
  • Afternoon hot and cold hors d'oeuvres
  • Exquisite desserts and fine liquors in the lounge
  • Complimentary newspaper in room every day (English or Spanish)
  • Free internet access in suite
  • Free computer access in Preferred Lounge
  • Upgraded mini bar service
  • Upgraded bath amenities
  • One à la carte beach club exclusive 

Amenities


Location

Address
Carretera Chetumal-Puerto Juarez, Km. 306.5, Playa del Carmen, 77710, Mexico
46 km from CUN airport

Reviews

TripAdvisor Traveler Rating

5.0 Excellent

  • Cleanliness 5.0
  • Location 5.0
  • Rooms 5.0
  • Service 5.0
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

Fantastic Stay At Maroma Beach

Kerrie P on Nov 17, 2024

Myself and my partner stayed at Secrets for 11 nights from 26th October and from the moment we arrived we could not have asked for better service . The check in was so welcoming with a glass of fizz and a clean towel to freshen up which was much appreciated after travelling for almost 20 hours . Our room was beautiful and we had a fabulous view from the balcony . Nerys has to be mentioned as she kept our room immaculate and it really felt like we were being looked after . The beach is stunning , powdery white sand , which was kept immaculate and free from any seaweed by the hotel maintenance staff . We booked a beach Bali bed for one of the days we we there and had a wonderful experience , a bottle of Moet , a relaxing massage and excellent service all day from Mitzy , our beach waiter for the day . We had fantastic service from all the beach staff , the beach concierges Luis and Mauricio were so friendly and helpful, and fabulous spicy margarita's served by Arturo at the beach bar . We tried all the restaurants and were happy with all of them , the wait time was minimal for them , if you couldn't be seated straight away you were given a buzzer , had a quick drink in the lobby and were soon " buzzed " to say your table was ready . All the staff in the restaurants were fantastic , Pablo in the French restaurant was a particular favourite but we really could not fault any of the restaurant staff . The one restaurant that needs to be booked is the Teppanyaki table in the Asian restaurant . We would highly recommend booking that , it was a fabulous experience. The lobby bar was great for drinks in the evening , a special mention to Jessica who always greeted us with a big smile and looked after us so well . Guillermo was our personal concierge, it was great to have that personal touch and Guillermo was so professional yet very friendly and made sure we were happy and if we had any problems was there to solve them ( not that we had any !!) . All in all we cannot recommend Secrets Maroma Beach enough and I wish we could mention every staff member as they were all amazing . It really was a home from home and we cannot wait to return.

TripAdvisor users rated this property 5 out of 5

Luxury in Paradise

maxmr1717 (Hoboken, New Jersey) on Nov 16, 2024

My wife and I vacationed here for our honeymoon and from the moment we checked in, everything was perfect. The host greeted us with champagne and blackberry margaritas while explaining all the amenities that this magnificent resort has to offer. The grounds are stunning and immaculately maintained - the pools are incredibly clean, common areas seem brand new, and the beach is picture perfect. Maroma truly lives up to its hype as one of the top beaches in Mexico. There are activities galore throughout the property - mini golf, ping pong tables, big billiards, and basketball “connect 4” to name a few. The service is what really sets this property apart from the competition. Anywhere you are on their grounds - whether that be the pool, beach, restaurants, lounging areas - the friendly staff is waiting to be at your service to help in any way that they can. On top of that each building has its own concierge to personalize your stay by scheduling spa services, dinner reservations, airport transfer, and much more. The spa was a highlight for us - the hydrotherapy followed by couples massage on the beach was absolutely fantastic. The food is incredible, far behind anything you would come to expect from an all inclusive, and it is constant so expect to be eating all day and night. Our favorite was the teppanyaki but be sure to reserve ahead of time as it does fill up during prime time. Another must try experience is the romantic dinner on the beach - the staff makes you feel like royalty in your private cabana while you eat top notch food and watch the sunset while the waves crash a short distance away of your table. Our swim out suite was a true luxury - although the pool was shared between around 10 rooms, it still felt private. The attention to detail further elevates our experience, some examples include cubbies between your room and the hallway for room service so as to not even have to open your door to receive it. Another example are tablets next to the beds to order food, schedule spa services, and view activity agendas for the day. The staff even placed a “just married” ribbon on our door when they heard we were honeymooning! One note of feedback - pass on the timeshare (AKA “Unlimited Vacation” presentation). It is around 2.5h long and not worth the duration. Overall 10/10 would recommend, and hope to return again soon. Thanks again to the staff at Secrets Maroma Beach for such a fantastic stay!

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