Overview
Ventus at Marina El Cid Spa & Beach Resort is the next generation of the El Cid Family of resorts, offering exceptional service and singular attention to detail in a luxury setting promising the perfect vacation escape. Experience breathtaking surroundings, elegantly styled rooms and world class cuisine that makes for an unforgettable getaway.
Indulge yourself with oceanfront accommodations and Platinum Club Level service including personalized check-in, private butler, special in-room amenities and use of an exclusive lounge with VIP services.
Resort fees include
- Basic Wi-Fi for 4 devices per room
- 2 hours late check out based on availability.
- Transportation between Hotel Marina El Cid Spa & Beach Resort, Ventus at Marina El Cid Spa & Beach Resort and Ventus Ha at Marina El Cid Spa & Beach Resort
- Access to the gym
- Unlimited local phone calls
- Concierge services
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
15 h
Check out
12 h
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, and 1 murphy bed
- Pool view
- No more than 4 guests in the room
- 1 king bed, and 1 murphy bed
- Pool view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Turndown service
- TV
- 1 king bed, and 1 murphy bed
- No more than 4 guests in the room
- 1 king bed, and 1 murphy bed
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Bathroom with shower only
- Pillow menu
- Smoke-free
- Aromatherapy menu
- 24 hour room service
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Turndown service
- TV
Platinum Club amenities include:
- Guaranteed Ocean View accommodations
- Top-of-the-line extra comfort beds and linens
- Dedicated check-in and checkout areas
- Reservation of palapa huts on the beach
- Butler service
- Pillow menu
- Welcome fruit basket & wine bottle
- Late checkout (3:00 PM), subject to availability
- Turn down service
- Petit Four upon arrival
- Room aroma menu
- Bathrobes and slippers
- Umbrella
- Beach bag
- Scale
- Complimentary access to the Platinum Club lounge (Premium beverages, snacks, fruit, and computers with Internet available at the Platinum Club lounge area only, TV, newspapers and books)
- 2 double beds, and 1 murphy bed
- Pool view
- No more than 5 guests in the room
- 2 double beds, and 1 murphy bed
- Pool view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 5 guests in the room
- Balcony
- Bathroom with shower only
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Turndown service
- TV
- 1 king bed, or 2 double beds
- Ocean view or Oceanfront
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view or Oceanfront
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Pillow menu
- Smoke-free
- Aromatherapy menu
- 24 hour room service
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Turndown service
- TV
Platinum Club amenities include:
- Guaranteed Ocean View accommodations
- Top-of-the-line extra comfort beds and linens
- Dedicated check-in and checkout areas
- Reservation of palapa huts on the beach
- Butler service
- Pillow menu
- Welcome fruit basket & wine bottle
- Late checkout (3:00 PM), subject to availability
- Turn down service
- Petit Four upon arrival
- Room aroma menu
- Bathrobes and slippers
- Umbrella
- Beach bag
- Scale
- Complimentary access to the Platinum Club lounge (Premium beverages, snacks, fruit, and computers with Internet available at the Platinum Club lounge area only, TV, newspapers and books)
- 1 king bed, and 1 murphy bed
- Ocean view or Oceanfront
- No more than 5 guests in the room
- 1 king bed, and 1 murphy bed
- Ocean view or Oceanfront
- Minimum 1 adult, maximum 4 adults
- Maximum 4 children
- No more than 5 guests in the room
- Balcony
- Bathroom with shower only
- Dining room
- Living room
- Smoke-free
- Two bathrooms
- 24 hour room service
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Turndown service
- TV
Platinum Club amenities include:
- Guaranteed Ocean View accommodations
- Top-of-the-line extra comfort beds and linens
- Dedicated check-in and checkout areas
- Reservation of palapa huts on the beach
- Butler service
- Pillow menu
- Welcome fruit basket & wine bottle
- Late checkout (3:00 PM), subject to availability
- Turn down service
- Petit Four upon arrival
- Room aroma menu
- Bathrobes and slippers
- Umbrella
- Beach bag
- Scale
- Complimentary access to the Platinum Club lounge (Premium beverages, snacks, fruit, and computers with Internet available at the Platinum Club lounge area only, TV, newspapers and books)
- 1 king bed, and 1 murphy bed
- Ocean view or Oceanfront
- No more than 5 guests in the room
- 1 king bed, and 1 murphy bed
- Ocean view or Oceanfront
- Minimum 1 adult, maximum 4 adults
- Maximum 4 children
- No more than 5 guests in the room
- Balcony
- Bathroom with shower only
- Dining room
- Living room
- Smoke-free
- Two Bathrooms
- 24 hour room service
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Turndown service
- TV
Platinum Club amenities include:
- Guaranteed Ocean View accommodations
- Top-of-the-line extra comfort beds and linens
- Dedicated check-in and checkout areas
- Reservation of palapa huts on the beach
- Butler service
- Pillow menu
- Welcome fruit basket & wine bottle
- Late checkout (3:00 PM), subject to availability
- Turn down service
- Petit Four upon arrival
- Room aroma menu
- Bathrobes and slippers
- Umbrella
- Beach bag
- Scale
- Complimentary access to the Platinum Club lounge (Premium beverages, snacks, fruit, and computers with Internet available at the Platinum Club lounge area only, TV, newspapers and books)
- 1 king bed, and 2 double beds
- Ocean view or Oceanfront
- No more than 6 guests in the room
- 1 king bed, and 2 double beds
- Ocean view or Oceanfront
- Minimum 1 adult, maximum 6 adults
- Maximum 5 children
- No more than 6 guests in the room
- Balcony
- Bathroom with shower only
- Dining room
- Living room
- Pillow menu
- Smoke-free
- Three bathrooms
- 24 hour room service
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Turndown service
- TV
Platinum Club amenities include:
- Guaranteed Ocean View accommodations
- Top-of-the-line extra comfort beds and linens
- Dedicated check-in and checkout areas
- Reservation of palapa huts on the beach
- Butler service
- Pillow menu
- Welcome fruit basket & wine bottle
- Late checkout (3:00 PM), subject to availability
- Turn down service
- Petit Four upon arrival
- Room aroma menu
- Bathrobes and slippers
- Umbrella
- Beach bag
- Scale
- Complimentary access to the Platinum Club lounge (Premium beverages, snacks, fruit, and computers with Internet available at the Platinum Club lounge area only, TV, newspapers and books)
- 2 king beds, and 2 double beds
- Ocean view or Oceanfront
- No more than 8 guests in the room
- 2 king beds, and 2 double beds
- Ocean view or Oceanfront
- Minimum 1 adult, maximum 8 adults
- Maximum 5 children
- No more than 8 guests in the room
- Balcony
- Bathroom with shower only
- Dining room
- Living room
- Smoke-free
- Four bathrooms
- 24 hour room service
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Turndown service
- TV
Platinum Club amenities include:
- Guaranteed Ocean View accommodations
- Top-of-the-line extra comfort beds and linens
- Dedicated check-in and checkout areas
- Reservation of palapa huts on the beach
- Butler service
- Pillow menu
- Welcome fruit basket & wine bottle
- Late checkout (3:00 PM), subject to availability
- Turn down service
- Petit Four upon arrival
- Room aroma menu
- Bathrobes and slippers
- Umbrella
- Beach bag
- Scale
- Complimentary access to the Platinum Club lounge (Premium beverages, snacks, fruit, and computers with Internet available at the Platinum Club lounge area only, TV, newspapers and books)
Amenities
Beach
Mercado de Dolores
Front desk
Ile de France
Lobby
Main pool
Mercado de Dolores at dusk
Mercado de Dolores restaurant bar
Platinum lounge
Pool bar
Pool at night
Location
Reviews
TripAdvisor Traveler Rating
Excellent job
danaranders0n (Liberty Hill, Texas) on Sep 02, 2024
Employees and staff where superb food was excellent just a great trip, Loved the tempura broccoli. good trip
Losing Benefits at El Cid
Tammy J on Sep 02, 2024
We have been going to Ventus for years now and we've always enjoyed it. Several people on the staff treat us like family and know us by name. We always enjoy the resort and one of the highlights has been hydrotherapy at the spa. In the past, you would get a short massage at the end of the hydrotherapy complementary. It was like a short face and head massage, but a very nice ending to the hydrotherapy and would sometimes be a warm-up to the body massage. If you had purchased one of those now they charge you for that short massage and it is totally not worth it to pay for that short massage. I guess it depends on who you happen to get for the Massage but we feel like it was a big rip off. As El Cid VIP members, we feel like we are slowly watching as our benefits decline over the years more complementary stuff gets taken away each visit. We frequently vacation there in September and October, and during those times they will close some of the platinum lounges saying there's not enough people at the resort to have them all open. This is a major inconvenience because a lot of times we will just eat a sandwich from the platinum lounge instead of going to a restaurant for lunch (Macondo pool, "endless pool"). Also, when do they plan on removing those jetties as LC does not have the nice crystal blue water in front of the resort like other resorts. During our last visit, we actually walked up the beach to the next resort and they do have the Crystal blue waters, without all the seaweed issue being trapped between the jetties like at El Cid with that ungodly smell. Also, they do have tastings throughout the week at 6 PM. Why are all the tastings consistently at the dinner hour which forces us to have a later dinner and possibly miss the shows? We like to eat dinner at six so that we can enjoy seeing the shows and then go dancing to the bands. The tastings need to be moved to 4 PM or so. The wine tasting outside the French restaurant is a horrible place to have it as golf carts are always passing by and Willie never uses a microphone so it's so hard to hear him over the noise of people walking by and the constant golf carts going by. Also, it usually takes over an hour to check in the resort. They've known for months that I'm coming and I don't understand why it takes so long. We are VIP members (millionaires club) And they know exactly when our flight landed, so I'm not sure what the holdup is. Then after checking in, the concierge knows exactly how many people are arriving and should have all the free stuff ready and waiting. You should never have to come back for anything. If he doesn't have it ready, he should have it delivered to the room. These trips back to the lobby are ridiculous. Typically we've had very little sleep prior to arriving at El Cid and we want to get on with our vacation instead of waiting around for hours to get all of this resolved and by now we're getting tired and hangry.
Vacation Offers
-
Receive up to $1200 in resort coupons with a minimum 3-night stay at select all-inclusive El Cid Resorts in Mexico.
Mazatlan, Riviera Maya
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