Overview
Discover a more personalized guest experience at our harbourfront hotel in Victoria, British Columbia. Welcome to the Hotel Grand Pacific, a hotel that recognizes that the perfect getaway has to embrace all facets of your lifestyle. During your stay with us, try a variety of guest experiences from the Wild West Coast to Afternoon Tea, with walks to the sea wall or yoga classes at our on-site and unparalleled athletic club. The world is your oyster during your stay at our full-service hotel in Victoria, BC, the premier choice for business and leisure travelers alike.
Check in
4:00 p.m.
Check out
11:00 a.m.
Inclusions
Rooms
- 1 king bed, or 2 queen beds
- City view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- City view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-fridge
- Safe
- Slippers
- TV
Amenities
Pool
Exterior
Location
Reviews
TripAdvisor Traveler Rating
Wonderful city and hotel. Just one hiccup
Cheryl L on May 15, 2025
The night clerk is a judgemental kid. The hotel is excellent. Until one staff member that judges me by my looks. May 15 night shift. Watch the security videos of me exiting the room. realizing I lost m...y room key in garage. Getting stuck in the parking garage. All around 4 a.m. not cool. Tried calling the front desk 3x no answer. So ask your staff to be more kind. Just because I don't dress like a millionaire Doesn't mean I deserve less respect.
Good not Grand.
bartinyvr on Apr 13, 2025
Great location with friendly and responsive staff, and the room was spacious and quiet despite facing what is a busy harbour. Also appreciated the second sink. However, I find the price of the hotel to be ...too much for what you get, and perhaps it is what the market allows, but I would stay at the Empress instead. Despite being in a renovated harbour view room, the room is showing signs of wear and tear that are not being addressed (see pics). The lamp shade should be replaced along with the mattress. I read complaints in other reviews about the stiffness of the beds, and I share that complaint. Did not sleep well and ordered a mattress topper, but was still not the best sleep. When paying as much as we did, one would at least expect a decent sleep. If the hotel “is committed to environmental stewardship in all aspects of the business”, why are the coffee amenities provided in individual plastic wrappers with powder creamer (liquid creamer in fridge) and sweetener that most people likely throw out? Consideration should be given to providing amenities in a more environmentally friendly way. On check-in, after confirming our Gold status with I-prefer we had to inquire about the welcome amenity. There was no recognition of our loyalty to the program. Perhaps it was an oversight, but I would train staff to: (a) recognize the loyalty as most other hotel brands do and (b) not require the guest to ask about the benefits, but rather proactively offer them.
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