TripAdvisor Traveler Rating

The location is perfect if you don’t have a car as most places are in walking distance. We are traveling with a car and explored the island and found lots to see and do. Parking on site $24 per night ...

Fantastic hotel, great staff, amazing food, lovely rooms but with only one minor flaw - the restaurant supervisor in the restaurant is appalling. We stayed three nights and ate their on two evening and tr...ied to eat one lunchtime. Each time we encountered him he was negative miserable and tried to turn us away because we’re only half an hour away from their cutoff time for serving food. We had to beg him to let us have two bowls of soup and bread and granted to be away in half an hour. He is not representative of the rest of the staff who are fantastic. We have stayed in eight different hotels in Canada on this trip including some fairmonts and this would have come out on top if not this misery!!!!

We were welcomed by Daniel at the front desk, he was so lovely, a great first impression. Our room was nice… a standard hotel room, nothing fancy, but also not rundown. This hotel is in a great location by... the harbour and within walking distance to most things Victoria. The parking garage is not huge, but had lots of parking available for us. The beds were hard (in a good way) and comfortable, the area is quiet and the water pressure was amazing. Overall a lovely stay!

Hotel itself was wonderful, avoid the EV Charging for now. Room was wonderful, we failed to charge our EV after 45 minutes of trying. Hotel uses SWIFT for their charging, unfortunately the Level 2 only s...ystem is complicated for both staff to administer, and to actually use the system. Hopefully when their agreement is over with SWIFT they will move to the new standard NACS charging system with higher amperage.

We spent 2 nights in Victoria which is plenty and this hotel is very central and a great base . Gym and pool area not so appealing but otherwise all ok . Shout out to great service in the restaurant when w...e were rushing to a tour and they got our breakfast super fast .