Overview
Secrets The Vine Cancun is filled with layers of moments to discover from natural luxury to unexpected flavors. All luxury…all you…surrounded by the magnificent backdrops of views of every sunrise and sunset over the Caribbean Sea and the Laguna Nichupte. This haven provides opulence to the most discerning traveler with a pure white sand beach and stunning ocean views stretching as far as the eye can see.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
497
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 queen beds
- Ocean view
- No more than 3 guests in the room
- 1 king bed, or 2 queen beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Smoke-free
- Chase lounge
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Italian porcelain floors honed to mimic wood, His-and-her armoire
- Smoke-free
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Italian porcelain floors honed to mimic wood, His-and-her armoire
- Smoke-free
- 1 king bed, or 2 queen beds
- Ocean view
- No more than 3 guests in the room
- 1 king bed, or 2 queen beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Butler service
- Concierge service
- Smoke-free
- Personalized check-in with butler - check in on your own floor, eliminating check in at the general reception area
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Italian porcelain floors honed to mimic wood, His-and-her armoire
- Smoke-free
All Preferred Club suites offer the following additional amenities and services:
- Private Preferred Club Lounge
- Preferred status and amenities
- Butler service
- Daily continental breakfast service in the lounge
- Afternoon hot and cold hors d’oeuvres
- Exquisite desserts and fine liquors in the lounge
- Private swimming pool
- Pillow menu
- Free internet access in-room (with your own device)
- Upgraded mini-bar service
- Upgraded bath amenities
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Butler service
- Concierge service
- Smoke-free
- Personalized check-in with butler - check in on your own floor, eliminating check in at the general reception area
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Italian porcelain floors honed to mimic wood, His-and-her armoire
- Smoke-free
All Preferred Club suites offer the following additional amenities and services:
- Private Preferred Club Lounge
- Preferred status and amenities
- Concierge service
- Daily continental breakfast service in the lounge
- Afternoon hot and cold hors d’oeuvres
- Exquisite desserts and fine liquors in the lounge
- Private swimming pool
- Pillow menu
- Free internet access in-room (with your own device)
- Upgraded mini-bar service
- Upgraded bath amenities
- 1 king bed, and 1 sofa bed
- Ocean view
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed
- Ocean view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Butler service
- Concierge service
- Living room
- Seating area
- Smoke-free
- Chaise lounge
- Dining table
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Italian porcelain floors honed to mimic wood, His-and-her armoire
- Smoke-free
All Preferred Club suites offer the following additional amenities and services:
- Private Preferred Club Lounge
- Preferred status and amenities
- Concierge service
- Daily continental breakfast service in the lounge
- Afternoon hot and cold hors d’oeuvres
- Exquisite desserts and fine liquors in the lounge
- Private swimming pool
- Pillow menu
- Free internet access in-room (with your own device)
- Upgraded mini-bar service
- Upgraded bath amenities
Amenities
Bazaar Restaurant
Secrets The Vine
Fitness centre
Sports Bar
Bridal Room at the Spa
Olio Restaurant
Preferred club pool
Market Café
Lobby Bar
Cafe
Secrets Spa by Pevonia
Bluewater Grill
Wedding Gazebo
Red Piano Bar
Nebbiolo Restaurant
Pool party
Lounge
Secrets The Vine
Pool
Location
Reviews
TripAdvisor Traveler Rating
Mixed bag
J8660 on May 02, 2025
We are here right now, spending our final night before we fly home tomorrow. Here are my thoughts: PROS 1. ?great pools! 2. ?beautiful views! 3. ?comfortable rooms, with fantastic showers! 4. ?buffet bre...akfast and lunch were great! CONS 1. ?check in was awful. We arrived to the hotel a couple of hours prior to 3 pm check in. Antonio told us he would call to let us know our room was ready. At 2:45, checked with Antonio and he said room was still being prepped. At 3:39, no word so went to find Antonio and he was no longer on shift. Spoke with Manager. Got into room, and it was dirty. So they moved us to another room. It was annoying considering we had been up since 4 AM to catch our flight. 2. ?spa - I decided to splurge and scheduled four daily massages across the 5 days we were there. I had asked for a male masseur (for religious reasons). Checked in for third massage and was told masseur went home an hour ago. I had stopped by the desk 40 mins before the massage and no one made mention of this. So I cancelled both remaining massages. 3. ?last night - leak from AC pipe in ceiling resulting in drip. Maintenance said we had to change rooms. That prooved to be a debacle. Took them an hour to get us situated into a new room. Unfortunately, Antonio from check in at the front desk was handling this sitch. I’d love to come back, but I don’t think we will given that there are so many other adults only Ai resorts here.
Wonderful place to stay!
Micki W on May 02, 2025
Views are wonderful wherever you go, especially from the room. The bed is so soft and comfortable. The food experience is so good, so much variety. You are able to try so many different types of food here ...to satisfy any craving. The staff is so helpful and friendly. Great experience overall!
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Enjoy the world-class amenities and unsurpassed personal service that the resorts offer as part of the Endless Privileges®, Unlimited-Luxury® and Unlimited-Fun® offerings.
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