Active Advisories
Zoëtry Villa Rolandi Isla Mujeres Cancun will undergo a resort enhancement slated to begin Sunday, June 2, 2024, with an expected completion date of May 1, 2025. The property is expected to temporarily suspend operations throughout the renovation.
Yacht transfers and services are temporarily unavailable until further notice.
Overview
Located on the idyllic island of Isla Mujeres, this boutique-style resort combines modern Mexican-Mediterranean style with holistic wellness, serenity and romance. Zoëtry® Villa Rolandi Isla Mujeres features 35 intimate oceanfront suites, each boasting spectacular sunsets and stunning views of the Caribbean Sea. Private arrival and departure yacht services and gourmet dining will be sure to make this vacation unforgettable.
Guests reserving this hotel, must be booked on a flight arriving into Cancun airport no later than 5pm in order to make the last yacht transfer to Isla Mujeres. Deluxe Yacht transportation is included for guests on arrival and departure days between 6:00am and 10:30pm (subject to weather conditions.)
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Inclusions
- Round-trip airport transfers
- Complimentary romantic Sunset ride on a private yacht (weather permitting and reservations required)
- Complimentary 20-minute Thalassotherapy treatment
- All taxes
Rooms
- 1 king bed
- Oceanfront
- No more than 2 guests in the room
- 1 king bed
- Oceanfront
- Maximum 2 adults
- No more than 2 guests in the room
- Ceiling fan
- Pillow menu
- Seating area
- Smoke-free
- Upgraded amenities
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Housekeeping
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Unlimited worldwide calling
- 1 king bed
- Oceanfront
- No more than 3 guests in the room
- 1 king bed
- Oceanfront
- Maximum 3 adults
- No more than 3 guests in the room
- Ceiling fan
- Pillow menu
- Seating area
- Smoke-free
- Upgraded amenities
- Private terrace with an outdoor whirlpool
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Housekeeping
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Unlimited worldwide calling
Amenities
Beach
Pool
Deck at sunset
Lobby
Casa Rolandi Restaurant
Casa Rolandi Restaurant
Le Metissage Restaurant
Spa Pool
Spa
Wedding Facilities
Wedding Facilities
Location
Reviews
TripAdvisor Traveler Rating
***RENOVATION UPDATE*** Zoetry Villa Rolandi
Robert_R57117 (Fort Worth, Texas) on Oct 19, 2024
The photos were taken October 12th, 2024. Complete renovation was projected to be complete during December 2024. Unfortunately, construction is going much slower than anticipated. Guests were originally permitted to book from December to April, but based on the current rate of remodeling, the work is now projected to be complete after April 2025. My personal guess for those booked December through April is a vacation relocation to Secrets Playa Blanca Costa Mujeres. Secrets Playa Blanca is on par with Zoetry for food and drink quality and nice accommodations. I stayed at Secrets Playa Blanca early September and very much enjoyed the vacation. Obviously if Secrets Playa Blanca is at capacity, another resort will need to be utilized. If you are booked at Zoetry December through April and want to experience this newly remodeled and renovated resort, you might want to delay your booking until later 2025. Otherwise, if you cannot move your time slot, might make sense to cancel and book elsewhere to give you control. Zoetry management is doing all they can to get this renovation right and move it along as quickly as possible, but these delays cannot be avoided.
Amazing staff and beautiful grounds!
Camille D (Naples, Florida) on Sep 05, 2024
This is our third trip to Zoetry Casa del Mar and the beautiful environment of the resort coupled with the staff did not disappoint! We had a wonderful stay enjoying the beautiful beaches, the gorgeous landscaping, the amazing views in every direction!! A special thank you to Suar, whom we've known for the past 3 years, making wonderful drinks, preparing the Bali beds, being so attentive and really making us feel like valued guests! An extra special thank you for the hand made earrings from his wife! The staff at Salt water was incredible: Zaccarias, Cesar, Alessandra, Fidel; Juan at Maguey bar, Alexis at Arroyo. There were so many others that made the trip special! One comment I have to make however, is that we have noticed over the past 3 years since Hyatt took over the resort chains there have been some negative changes. For example, the past two years, our room was staffed with small bottles of belvedere vodka and when we inquired this year, we were offered only Stoli. There was also an attempt made at charging us for our own bottle of wine at dinner one night. The manager eventually waived the charge but that seems quite silly given we're at an all-inclusive resort. Last year, the cheese and wine night was complimentary to UVC members but this year there was a charge. Albeit, these are small inconveniences and certainly did not ruin the vacation, I do feel they should be noted by the management as they certainly make return guests and UVC members less valued. I hope these comments will allow management to reconsider some of these minor costs to allow guests to feel appreciated and want to make a return visit. Nonetheless, it was a wonderful trip and we look forward to another visit next year!
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