Overview
Built into a hillside and surrounded by tropical gardens, this condo resort is directly across from Kamaole Beach III. Most units have ocean views and views of the islands of Lanai, Kohoolawe and Molokini. Escape to the tropical back pool for a swim and soak up the sun.
For after-hours arrival assistance: 1 877 423 7124
Check in
4 p.m.
Check out
11 a.m.
Rooms
316
Inclusions
- Cleaning fees
- All taxes
Rooms
Amenities
Location
Reviews
Wish for a problem free stay?
Robert C (Okotoks, Canada) on Nov 11, 2024
We have stayed at the Maui Kamaole on several occasions. The last was Oct 13 to Nov 12/24. The property is generally quite excellent as far as we are concerned. The pools are well maintained as are the grounds. The unit we stayed at this trip was d 105. The unit was clean on arrival and everything seemed to be in working order. By the end of the first week the fridge was making so much noise it was hard to sleep. Vacasa, the property manager had a repair man on site in good time. By the end of the second week the same problem returned. I stayed at the unit and watched the repairman fix the problem. We lost some food from the freezer and Vacasa said they would compensated us. We heard nothing more on the topic. Never make a promise you don't intend to keep! On our last day the safe refused to open and so another call to vacasa. Again they were quick to get the problem solved. The unit was in not bad condition but was looking a bit tired. the carpets are near the end of their life. The lanai off of the living room was well maintained by the condo association and was clean. The table and chairs were old but serviceable . The lanai off of the bedroom looked like it had not had a clean up for months. The few surviving plants appear to depend on infrequent rain or concerned renters. Over all we had a great time and really the problems we had were not to serious. There are lots of choices in that property and we most likely will rent a different unit next year.
Terrible customer service with PMI managed Maui Kamaole condo. Will never trust them again.
rolanded600 on Jun 20, 2024
PMI condo was updated and nice, but there were quite a few little black bugs in the upstairs bathroom. The bigger concern - PMI didn’t honour a refund THEY offered (stated in 2 emails). Refund was for an interrupted stay with painters in our condo and lack of access to our lanai. It really interrupted our stay and we got less than 24 hours notice this was happening (Day 2 of our stay). The offer was clearly too good to be true. No refund came. After our checkout when we questioned why no refund was forthcoming, PMI attempted to gaslight us and somehow blame us for not honouring their offer. Yet they won’t say in writing why they won’t refund us. In one phone call they went on to minimize the interruption of painters entering our site while we were in there - yet they were the ones who offered compensation at first. That is sketchy?! Truth is, if you make an offer, honour it or people won’t trust you, PMI. Whether you like us or not, whether you see us as rude or not, customer service would mean you follow through with what you offered. And yes, we did hang up on one call with PMI AFTER they refused to send the offered refund. We were gobsmacked they would be understanding during the stay and then wouldn’t honour their offer. Regardless of how many great reviews they get, we will never trust them again.
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.