Overview
This 15-acre resort fronts ancient Hawaiian fish ponds and Anaeho'omalu Bay Beach. Welcoming guests with the gracious style and service of Hawaii's rich heritage, enjoy 36 holes of golf, shopping and casual to fine dining.
Resort fees include
- Enhanced high speed internet access.
- 2 Daily Pool Fitness classes for up to 2 people
- Daily Cultural Activities – (5) per day – Lei Making, Hula Lessons, Hawaiian Language, Hawaiian Games, Walking Tour, Ukulele Lessons for up to 2 people
- Daily tennis court rental for two, rackets and tennis balls for two.
- (2) Waikoloa Specialty Welcome Drinks (1 time only)
- *Resort Charge and Inclusions are subject to change.
Check in
4 p.m.
Check out
12 p.m.
Rooms
297
Inclusions
Rooms
- 1 king bed, or 2 double beds
- Garden or Mountain View
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden or Mountain View
- Minimum 1 adult, maximum 2 adults
- Maximum 3 children
- No more than 4 guests in the room
- Smoke-free
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-fridge
- Rollaway bed (on request)
- Room service
- Safe
- TV
- Balcony or terrace
- Room service (6am – 11pm)
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 2 adults
- Maximum 3 children
- No more than 4 guests in the room
- Smoke-free
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-fridge
- Rollaway bed (on request)
- Room service
- Safe
- TV
- Balcony or terrace
- Room service (6am – 11pm)
Amenities
Aerial view
Bar
Beach and fish ponds
Beach
Cabanas
Fire pit
Grounds at night
Gym
Hawaii Calls Restaurant
Jetted tub
Lobby
Ocean terrace
Pool
Pool at night
Pool
Porte cochere
Volleyball
Location
Reviews
TripAdvisor Traveler Rating
So disappointed
TBC_59 (Boston, Massachusetts) on Dec 24, 2024
My family and I just arrived at the Marriott Waikoloa for a 13-day stay over the holidays ($854/day + add’l charge for the 3rd guest) and unfortunately we are already very disappointed. This is our third stay at this property so we are familiar with the resort and had great expectations based on our previous stays. However, everything seems like a significant step down from our previous stays: - No welcome lei. Ok it’s a detail but this is Hawaii and this seems like the wring thing to skimp on. Also the other area hotels have it. - No valet parking. You must now self park your car. - More importantly, we had reserved an Ocean view for 3 adults and were first given a room which, although it technically faced the ocean in the distance, was completely recessed in the back of a courtyard. Hard to explain but not what you picture when you think of an ocean view room. - We inquired if a better room was available and after much discussion, a more typical ocean view room was identified. Although it didn’t have a pull down sofa in addition to the king size bed like the first room had, we thought we would just request a rollaway … that’s when we were informed that in addition to paying an additional $585 for the third person, we would have pay $45/night for the rollaway ie, an additional $585. I guess the 3 of us were expected to sleep in the king size bed. - The room is dated and we’ve already had to call maintenance to fix the AC unit which was very loud. I guess this is the holidays and one of the competitor hotels in the area is being remodeled therefore decreasing the number of available hotel rooms , so they probably feel they can get away with it. I just want to say that my husband and I have each been Bonvoy members at the Platinum and/or Gold levels for years and this is just so disappointing from Marriott. We are now stuck here for 13 days, but needless to say we will never return.
Disappointed in Marriott as a Bonvoy member.
440robg (Nanaimo, Canada) on Dec 17, 2024
This property was a major disappointment. We are Marriott Bonvoy members and use Marriott extensively when I travel worldwide. We were paying $625-$650 USD night and had high expectations for a resort property in Hawaii. One expects a certain standard when paying these rates. We ordered room service our first morning and it was brought in a paper bag and served with plastic forks and in paper bowls with plastic lids. The in-room coffee was the cheapest I have ever seen in a hotel room. Weak. And in paper cups. The cost for Nespresso is $.60/pod and it makes a good cup of coffee. Why not at least offer a guest a good cup of coffee when it is so easy? The food was also poor: hash browns tasted like they were thawed while on griddle. Tasted like water. Disgraceful. Poolside, we grabbed two pina coladas. One nonalcoholic. Price? $36/USD. Self parking? $35/day The hotel water tastes like it is over chlorinated. Distinct difference from bottled water. The staff were kind and we received good service from the front desk in particular. Shawn was gracious and professional. This property got a 2 on the scale because of the people. We cut our stay short and found another place to stay part way through. Good decision. This makes me rethink the leadership of the Marriott. Some basic steps to respect their guests and this property can regain some credibility. Paper cups and bad coffee symbolizes how they have let down their own people, never mind the guests.
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