TripAdvisor Traveler Rating

This is the best place to do an event on Kaua'i! Their staff is so accommodating and professional! Nelson and Eugene were so helpful with our recent banquet. The food is delicious and the price is fair, es...pecially with all that you get. Highly recommended!

We recently returned to the Outrigger Kauai Beach Resort, hoping to see some improvements since our last stay a couple of years ago, especially with the recent rebranding. While there are definitely some h...ighlights, the rooms themselves still need major work. we noticed mismatched paint shades, a broken bathroom lock (which we called to have repaired, but no one ever came), visible rust issues, stained carpets, and bubbling paint. Overall, the rooms feel tired and are in need of significant renovation. That said, the grounds and amenities were great. Our kids absolutely loved the pool, and the entertainment offered was a nice touch. The lobby makes a wonderful first impression — it’s beautiful, open, and welcoming. The staff was also very friendly and helpful throughout our stay, which we really appreciated. I’ve read in another review that in Kauai, the standard for accommodations can sometimes be different compared to the mainland, which might explain some of the room conditions. Either way, we still had a great time — the setting is beautiful — but the overall aesthetics definitely need some TLC to match the rest of the resort.

Pre-arranged late check in, due to flights. After a very long journey, then collecting hire car and trying to drive in the dark whilst very heavy rain meant driving was a crawl, I arrived very tired, stres...sed and in tears having finally arrived. We were told if we hurried, we could have food and drink in Shutters bar. So, without even freshening up or unpacking, we went to the bar as directed by reception staff. Clearly Jessica, who was 'serving' appears to be very unhappy in her role, clearly didn't want to serve us, kept making a point of looking at her watch and then decided not to serve our drinks! I asked the barman some 30 minutes later who saw the drinks at the end of the bar. So far, I am given the impression that my money isn't good enough. Considering the price of the rooms, I am not expecting stained carpets and a broken shower in the room. Let's hope things get better after a good night's sleep.

We had one of the greatest meals at the Outrigger Naupaka Terrace Restaurant. Recommended by our server, Kala, my husband had steak and I fish. Both were superb. Top-notch chef, server and ambience. We are... having all our remaining meals of our stay right here. I highly recommend this restaurant.

I could not have had a better experience! Every staff member went above and beyond anything I have experienced at any other place! The location and resort are beautiful! The restaurant was amazing, and the... 5 pools and 2 hot tubs - spectacular! The morning sunrises are unlike anything I’ve ever seen! I highly recommend this resort!