TripAdvisor Traveler Rating

Bottled water throughout the resort should be available. Running water for bathing is a necessity. Customer service was amazing. The location of the resort was convenient. ...

Honest review, just returned from 11 night stay at grand palladium Lady Hamilton. we have mixed feeling about this resort. It’s a lovely location and hotel but it needs some refurbs. It’s definitely not a... 5 star, although we could see why it would have been at some point. Room view was gorgeous, beautiful sea view and very spacious however did need a good jet wash, floors looks like they haven’t been cleaned properly in years with ingrained dirt, it smelt of damp some days from dirty mop too. Stains on furniture which could easily be wiped. Air conditioning in the room is terrible, we were so hot at night. Reported it broke 3 times with no improvement. Bed is large but creaks a lot every time you move, so we didn’t sleep well. 90 percent of staff were lovely, polite, welcoming, just a small number had a bad attitude, one bar tender in sports bar seriously needs to get another job, he is so miserable and rude (RW) to the point we hated getting served by him. Food was good in Buffet most days, I wouldn’t bother with al a carts, long waits and food is better in the buffet. Steaks house we waited over 2 hours for our food, then left it due to poor quality, Indian restaurant was terrible too. Good points large pool and pool bar staff were fab, very friendly, and entertaining. Beaches are lovely, resort beautiful, miss lou’s is great addition, evening entertainment was good, just few rude Americans in large groups at infinity bar do try and intimidate smaller groups and couples out of their seats, this needs to be addressed. Eg sitting in seat when my man goes bar and refusing to get up, and surrounding area, also others smoking weed right next to us. Quite a few couples were saying the same thing happened to them. Spa treatments are expensive so we didn’t have one here but were asked at least 4 times a day. Reduce your prices and you will get more custom. trips we enjoyed Dunns River falls and original blue hole and ricks cafe via catamaran. We spent a lot of money on this holiday, not sure it was worth it. We are from UK and have been on better long haul holidays to be honest. Overall it was good, glad we went but I wouldn’t return.

Karlan, Daniel , Omar and Anna they are amazing for chocolate show , their presentation and service were excellent. I recommend very much to attend to this show. I rate it a ten out of ten for this chocola...te tasting. Thank you so much?? ????????

I loved it! We went to a chocolate tasting that was amazing, was lead by daniel, karl ann and ana, that made us have a great experience during it. The hotel had a lot of activies to have us occupied, they ...were all amazing!! I would reccomend it to a friend

The staff is wonderful everyone was very friendly and helpful. The food very tasty, room extremely comfortable in