Active Advisories
Jamaican Rootz, the beachfront restaurant, will undergo a complete renovation from mid-May through September 2025. This area will be securely boarded off to minimize visibility and disruption.
To ensure a continued high level of service during this period:
- The Jerk Hut will offer extended hours and enhanced menu options
- Calypzo’s menu will temporarily include guest favorites from Jamaica Rootz
- Mobile grills and carts will be added as needed to supplement dining options
All efforts will be made to minimize any impact to guests during this time.
Overview
Sharing the same grounds, and many of the same amenities, as Hyatt Ziva Rose Hall, Hyatt Zilara offers a serene and spectacular all-inclusive experience created for adults only. From exclusive pools and lounges to sprawling suites complete with Jacuzzis, this is a romantic, resplendent way to relax in absolute luxury.
Check in
3 p.m.
Check out
11 a.m.
Rooms
234
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- No more than 4 guests in the room
- Balcony
- Connecting rooms available (subject to availability)
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Desk
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Slippers
- TV
- Room service delivery fee applies
- 1 king bed, or 2 double beds
- Tropical resort view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Tropical resort view
- Minimum 1 adult, maximum 4 adults
- No more than 4 guests in the room
- Balcony
- Connecting rooms available (subject to availability)
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Desk
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Slippers
- TV
- Room service delivery fee applies
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- No more than 4 guests in the room
- Balcony
- Connecting rooms available (subject to availability)
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Desk
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Slippers
- TV
- Room service delivery fee applies
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- No more than 4 guests in the room
- Balcony
- Connecting rooms available (subject to availability)
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Desk
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Slippers
- TV
- Room service delivery fee applies
- 2 double beds
- Oceanfront
- No more than 4 guests in the room
- 2 double beds
- Oceanfront
- Minimum 1 adult, maximum 4 adults
- No more than 4 guests in the room
- Balcony
- Connecting rooms available (subject to availability)
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Desk
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Slippers
- TV
- Room service delivery fee applies
Amenities
Entrance
Lobby Seating Area
Main Pool
Pool
Spa
Spa
Fitness Center
Beach Aerial
Beach
Cabanas
Crepe Station
Flavorz Restaurant
The Store
Location
Reviews
TripAdvisor Traveler Rating
Celebrated my 25th anniversary
Tameka G on Jul 12, 2025
My husband and I along with three other couples stayed in the swim out rooms n the Hyatt Zilara the adult only side. Resort definitely could use some upgrades and the food was not that great. We made the... best of it. They will switch alcohol on you when they run out, so be mindful of that. Make your dinner reservations early because the late reservations they will tell you they ran out of food and drinks. They have no late night food options on the adult side except room service and the options are not good. The resort has potential but the need a major overhaul.
Average Hotel
C F on Jul 11, 2025
Hyatt Zilara Rose Hall offers the convenience of being close to the airport and boasts a lively nightlife scene, a well-equipped gym, and engaging poolside activities. The rooms feature pleasant balconies,... and standout service was provided by Sharlene at the Jerk Hut and Loraine at the spa. However, the resort falls short in several key areas. There is little enforcement of adult-only policies at Zilara, and the frequent smell of marijuana takes away from the atmosphere. The food is average at the restaurants which left us consistently saying to ourselves that we wished we just went to the buffet which is saying a lot. The rooms are also dated. Housekeeping was inconsistent—on two occasions, the room wasn’t cleaned, and even when it was, the service seemed minimal, leading to repeated calls to the front desk for towels. Additionally, the restaurant reservation system was frustrating, as we were turned away at the Italian restaurant despite the dining area being mostly empty. The air conditioning system is also problematic, with an auto setting that cannot be adjusted, often resulting in discomfort. Overall, I would not return to this location or recommend it to others.
Vacation Offers
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Montego Bay, Negril, Ocho Rios - Runaway Bay
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