TripAdvisor Traveler Rating

We visited this hotel July 1 to July 6. I usually read all the reviews before booking and hoped it would be nice but it’s a bit deceiving and we were disappointed. Considered moving hotels but my kids were too exhausted. The Bad. Need a major room Remodel. They said it was updated but looks Ike they put a bandaid on a dated room and called it a remodel.. 1. Rooms are very dated with popcorn ceiling and musty and dingy. Decor is lacking and bland. 2. Hall floors and walls leading to rooms are cracked and dirty. 3. Light in rooms is lacking 4. Beds are small (double not queens) 5. Bathroom includes shower and toilet in a very tiny restroom. Sink is right outside in small arrea. There are no fans in the bathroom and hot water would run out. 6. Outlets are coming out of lamps 7. No microwave or mini fridge in standard room 8. First time room clean they didn’t replace our hand soap and 2nd time they still didn’t replace. We had no hand soap for 2 days. We ran out of shampoo and it wasn’t replaced. Had to ask for both. 9. Never heard a vacuum when maids cleaning. That’s probably why floors feel dirty. 10. Looks like it’s never dusted. 11.. Boats only go to Epcot and Hollywood. You have to guess which Park the boat is going too until the captain get off the boat and walks up and yells “Hollywood” or “Epcot”. Buses go To Animal Kingdom. The Magic Kingdom bus takes you to the Disney Ticketing Center then you have to take a monorail to Magic Kingdom which is very very inconvenient. 12. Luggage carts are only used by bellman. You can’t get your own and take down your own luggage. You have to reserve bell service. Which of course then now you have to tip someone. 13. Resort fee is $42-$45 and it doesn’t include self parking.of $35 a day. 14. Front desk don’t know the Disney info since they are not really a disney hotel so you miss that Disney customer service experience. 15. Staying at a Disney Value resort would have felt like an upgrade. The Good. 1. Nice lobby 2. Nice pool area (they have 3) 3. Near Epcot Overall Feedback: Don’t stay here is you have high expectations of the feeling in the room. If you want that nice fresh feeling you won’t get it. If you want a decent place to stay near the parks then this is for you. We won’t be staying best again. I heard the Swan was the same.

We stayed at this property 13th june check in and 16th june checkout. Unsatisfactory services Room number 12117 central wing. Landline phone non functional. Inspite of complaints not working ...pretty sure must not be ok still. Door of the room was faulty ,later mended on request. Bell desk services Nonresponsible. Will never stay here nor recommend. Bad stay.

The best attribute is the convenience to the parks. The property is dated, the rooms are dated, but the lobby is nice. There is a decent selection of restaurants but there is no microwave in room, so that was a hassle. The multiple pools and outdoor activities looked nice, but the parks were our focus.

This is the perfect place to stay. The rooms are well appointed. There is a nice assortment of restaurants in the hotel. The main pool area had lots of seating and a large shaded area behind the water falls. The hotel is near other Disney hotels and entertainment.

We decided to stay at Dolphin hotel for 3 nights following our 3 week tour of the USA. It was lovely hotel next to Hollywood Studios. You could get the Bus from hotel or the ferry over. The other Disney Parks and Waterparks you could get a direct bus to them every 15mins. The rooms were lovely and comfortable. It had a mini shop / cafe in the main lobby for all your needs. The breakfast was lovely and filled you up for the day. The outside pools and gym facilities were very good. I would highly recommend this hotel especially if you want to be closed to HollywoodStudios. The other Disney Parks were quite far away around 15 mins on the buses they provide. the gardens around the hotel were very pretty.