Universal Helios Grand Hotel, a Loews Hotel
Orlando 4.0
Active Advisories
New to WestJet Vacations, Universal Helios Grand Hotel will open May 22, 2025.
Overview
Universal Helios Grand Hotel is a majestic Mediterranean-inspired escape rising above the lush gardens and scenic waters of Celestial Park at Universal Epic Universe. Designed to blend immersion and relaxation to create a hotel stay like no other, this palatial resort features tranquil sleeping accommodations, entertaining amenities for the whole family to enjoy, divine dining options, a stunning rooftop bar and the hotel’s very own dedicated entrance to the new theme park..
This property is part of the Signature Collection and offers expansive, full-service amenities, including 24-hour room service, concierge service and valet service. Here guests will find exceptional dining, immersive theming, and an array of exclusive theme park benefits.
- Dedicated Entrance to Universal Epic Universe (Valid theme park admission required).
- Early Park Admission* to enjoy select attractions at the theme parks – which will expand to include Universal Epic Universe with the park’s opening in 2025 – up to one hour before the park opens with valid theme park admission
- Complimentary shuttle bus transportation to the theme parks and Universal CityWalk
- Resort-wide charging privileges
- Complimentary merchandise delivery and more
LEGAL: *Universal Orlando hotel guests must present hotel key card and valid theme park admission; all other guests must show theme park ticket stating Early Park Admission benefit. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe (Early Park Admission at Epic Universe to begin 5/23/25). Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply. Universal elements and all related indicia TM and © 2025 Universal Studios. All rights reserved.
Check in
4:00 p.m.
Check out
11:00 a.m.
Rooms
500
Inclusions
Rooms

- 2 queen beds
- No more than 5 guests in the room
- Minimum 1 adult, maximum 5 adults
- 2 queen beds
- Minimum 1 adult, maximum 5 adults
- Maximum 4 children
- No more than 5 guests in the room
- A/C
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-fridge
- Phone
- Safe
- TV

- 2 queen beds
- Skyline
- No more than 5 guests in the room
- 2 queen beds
- Skyline
- Minimum 1 adult, maximum 5 adults
- Maximum 4 children
- No more than 5 guests in the room
- A/C
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-fridge
- Phone
- Safe
- TV

- 2 queen beds
- Pool view
- No more than 5 guests in the room
- 2 queen beds
- Pool view
- Minimum 1 adult, maximum 5 adults
- Maximum 4 children
- No more than 5 guests in the room
- A/C
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-fridge
- Phone
- Safe
- TV

- 1 king bed, or 2 queen beds
- Park
- No more than 5 guests in the room
- 1 king bed, or 2 queen beds
- Park
- Minimum 1 adult, maximum 5 adults
- Maximum 4 children
- No more than 5 guests in the room
- A/C
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-fridge
- Phone
- Safe
- TV








Amenities
- ADA compliant.
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Children ages: 0 to 17
Type | Amenities | |
---|---|---|
Bar Helios | Bar | Food options available |
Bar Helios | ||
Type | Bar | |
Amenities | Food options available |
Check-out time: 11:00 a.m.
Wi-Fi
- Room
- Throughout the property
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Flora Taverna | À la carte | Mediterranean, Pizzaria | Breakfast, Dinner, Lunch | |
Aurora Market | Café | Grab n Go | Snacks | |
Lotus Lagoon | À la carte | American | Lunch, Snacks | |
Flora Taverna | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Mediterranean, Pizzaria | |||
Open for | Breakfast, Dinner, Lunch | |||
Additional Information | ||||
Aurora Market | ||||
Type of restaurant | Café | |||
Type of cuisine | Grab n Go | |||
Open for | Snacks | |||
Additional Information | ||||
Lotus Lagoon | ||||
Type of restaurant | À la carte | |||
Type of cuisine | American | |||
Open for | Lunch, Snacks | |||
Additional Information |
- Rooms: 500
- Smoke-free options
- Fitness centre
Pools
- Jetted pools: 1
- Outdoor pools: 1
- Cabanas available ($)
Other activities
- Games room available ($)
- Poolside movies
- Giftshop available ($)
- Parking available ($)
- Shopping onsite available ($)
- Valet parking available ($)

Entry

Lobby Bar

Flora Taverna

Lotus Lagoon Pool Bar

Fitness Centre

Lobby- artist rendering

Park Side - daytime- artist rendering

Park Side - night- artist rendering

Top Bar- artist rendering

Club Lounge- artist rendering

Pool- artist rendering

Grab n Go- artist rendering

Meeting room- artist rendering
Location

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