TripAdvisor Traveler Rating

The Positives:** 1. **Ocean & Palapas**: The ocean is beautiful, and the palapas are easily available, making for a great beach experience. 2. **Friendly Staff**: The staff is exceptionally friendly, which enhances your stay every time. 3. **Cleanliness**: The resort is incredibly clean, which is a big plus. 4. **Snack Restaurant on the beach: This beachfront snack spot is a favorite, offering delicious quesadillas, tacos, burgers, and other snacks. 5. **Spa Services**: The spa is top-notch, with skilled therapists who know what they’re doing. **Areas for Improvement:** 1. **Housekeeping**: While the resort is clean, it seems that housekeeping doesn't always get the credit they deserve for their hard work. I hope they get paid well and visitors can enjoy their stay and tip them. 2. **Patio Furniture**: The furniture on the balcony lacks cushions, making it uncomfortable to sit on. Additionally, there are no lounge chairs available on the balcony, which would be a nice touch. 3. **Other Restaurants**: Outside of the beach snack restaurant, the other dining options could use improvement in terms of food quality and service. Despite these areas that need some attention Paradise Village remains a favorite destination for us and we plan to continue visiting!

Everything about this resort is 5 star--except for the (mis)management. Beautiful rooms, grounds, pools, beach and buildings; live entertainment nightly, a mall just outside main gate... unfortunately, there is a ridiculous antiquated system of logging each individual drink, even though we had all inclusive! The lines for everything are crazy-long, the poor workers take the brunt of the abuse for idiocy that is not their fault. They work relentlessly for 10 hours, and there are people making tally marks while the one or two bartenders or waiters swelter and take abuse. Why they want to lose thousand$$ every day because people give up or stock up at the mall's grocery store and restaurants, is beyond me. All inclusive isnt worth it. Even sadder is that there is a caged tiger for no reason, in a too small and neglected cage :( If you like beautiful scenery and sunsets, and can overlook this resort's glaring flaws, it is a great destination.

A wonderful time in a beautiful resort all the comforts of home and friendly staff. Units have kitchens so that cooking is made easy for large families that don’t wish to travel to and from restaurants. Lots of amenities and programs. Great location and our waiter “Angel” was top notch

Beach clean, decent service. Adult-quiet pool seemed to be a place for kids too. The theme meals were not worth the money if you aren’t inclusive. Location is close to market and other restaurants. Check in was a bit strange and seemed to pass from one person to another.

The property was very nice and quite large. The grounds were beautifully maintained. We normally had no problem finding space at the pool or on the beach. The spa services were very nice. My biggest negative is that for a 7 night stay we were only allowed to use the specialty restaurants twice. That came as a surprise for an all-inclusive. We are not buffet people, and breakfast was only served in the buffet. The pool/beach side sushi restaurant was very good, the specialty restaurants were very good, the buffet, although it had a large variety, was not all that good.