TripAdvisor Traveler Rating

This place is very special. The rooms are wonderful, the grounds are beautiful. and the staff is very very good. Loved the food, and loved the time with family at the pools and on the beach. It was a great experience and I highly recommend the Velas Vallarta Suites Resort.

I have fond memories of visiting Puerto Vallarta as a boy with my grandfather. We would stay at Velas Vallarta because it was his favorite resort to travel too. I have not been back to Puerto Vallarta in over twenty years and now I have a family with small children. We contacted Luis the manager at Velas Vallarta in hopes that our last minute vacation plans could be accommodated by the resort. Jaiker at the front desk and Luis showed us first class hospitality when we checked in and throughout our stay. The resort is immaculately maintained and makes you feel like you have booked a trip to paradise. They have a Kid’s Club with activities every day that include face painting, board games, arts and crafts, tennis lessons, dance parties and more. Our kids can’t wait to go back! The food at the two restaurants had fresh and tasty options that made everyone in my family happy including my wife. The room was gorgeous and the views were breathtaking overlooking the Pacific. Velas Vallarta is the only resort we will visit and recommend when we return to Puerto Vallarta!

Velas Vallarta Puerto Vallarta June 22-27, 2024 Perfectly relaxing Girls Trip, just what was needed! We arrived to a lovely fresh fruit welcome drink and the easiest of check in's of anywhere in PV. The bellmen welcomed us and unloaded the car with smiles. Off to our room with the luggage. We had a spacious two bedroom suite with both bedrooms along a balcony overlooking the pools and a view of the ocean. Two nicely appointed bathrooms with soap, shampoo, conditioner, toothpaste etc. Lots of plush towels and hot water. A nice living room where we spent many hours just chatting as girl's of all ages do. A kitchen equipped with all one needed plus, considering we did the all inclusive, so only used the refrigerator which was restocked daily, ( water, soda, beer & milk) & the snack basket ( variety of snacks along with teas, oatmeal, cereals and such) and coffee maker. The suite was quite large, one bedroom had a kind bed and the other had two queen beds. The comforters and pillows are to die for, literally. Luxury, comfort and space all in one! The grounds are meticulously manicured and give a feeling of the tropics without a doubt. The resident Koi fish in their ponds and the family of ducks and of course the peacocks just add to the ambience. The beach is maintained as well with loungers/cabanas and service there to boot. Poolside service is available every day and the swim up bar is great. Those who want total relaxation, the quiet pool is a must and we enjoyed our days at that pool. Service was attentive every day and the menu poolside is great. Dinners we enjoyed at La Ribera right on the beach and Andrea amongst the lush foliage and even a night at TAU beach club. Each meal better than the next. Service always excellent. We enjoyed the Mexican Fiesta and its Mexican buffet lots. Presentation of each meal was wonderful with the Coconut Shrimp presentation and flavor at Andrea being the star meal of the trip. Every meal on site was just as good if not better than many meals off site in PV. Plus if one choice did not suite you, then you just got another. Thee benefits of a Good All Inclusive. Perfect! We had a room service dinner and breakfast and both were set up for us as if in a restaurant, served hot and tasty. We never did go to the gym or even the spa. My friend enjoyed the store/boutique and made some nice purchases. Memories of a fantastic trip, but not her last to Velas Vallarta. She claimed it the best resort ever. I agree, Best Family oriented Resort in PV. That tells me a do over is in our future. We got exactly what we set out to have a relaxing but fun trip with pampering. We will be back! You should book yourself a trip here now!

Hard to keep adding new content to the other previous great reviews for Velas (please read all of previous reviews as they have more detail), but once again they deserve the compliments! At least 14 stays at this point, and our family has made this an annual visit, and sometime bi annual. We realize there are options, but why go away from a place that always delivers. As always it is about the staff. From Miguel and his crew at the bell stand, check in, house keeping and of course the highlight, the Aqua bar staff. Carlos, Jacinto, Erik and all the others go out of the way to make sure your stay is an awesome experience. Since the majority of our time is spent around the Velas pools and beach, the people at the Aqua bar go over the top to represent what is so great about Velas. Yes the property is getting older, sure they could use a major remodel, a legit lobby bar and repairs to pool tiles.... But from a family experience, and the ability to arrive and relax immediately this can't be topped. Thank you Velas for another great experience. Mr. Angarita you should be proud of your staff and their commitment to the excellence you and the management team expect! Well done!

Really good value (we stayed at Grand Velas last summer so can compare the two experiences, cost is double to stay there) Beautiful and peaceful grounds, hard working staffing offering good service and the pools were awesome. Most all drinks were good. Food options felt very limited after a couple days and especially for the lunch pool service. Two restaurants offer enough variety for dinner but still felt like more options would be better. The food was good, not outstanding. Shout out to Victor @ Ribera and Hector @ Andrea who provided exceptional service and went above and beyond. It was overall a fun and relaxing trip traveling with a 4.5 year old. We stayed in a 1 bedroom suite and had plenty of space. The staff can be a little hit or miss in terms of service, most all were extremely pleasant and helpful.