TripAdvisor Traveler Rating

Just an awesome experience. Ultra friendly staff, great food and a wonderful environment. Between the beach, Alta de Chavon, the Marina and the hotel you get a variety of culinary, touristic and cultural experiences. Plus you get to drive your own golf cart around the resort. Extremely relaxing experience. Just perfect.

Had a great experience, service and stay overall was excellent. I would highly recommend room service as the staff makes sure to make it an incredible experience. Our server, Edwin A. in particular served us all 3 days we ordered room service and he went above and beyond every morning.

Hotel & resort were good & most staff v friendly & helpful. Food allergies catered for in French & Italian a la carte restaurants very well but in other restaurants we did experience problems. However we were v disappointed with our tour operator - TUI who sold the holiday to this resort. We booked an all inclusive package with TUI on the basis that : ‘if you are looking for a golf holiday, this hotel is a great pick’. On their advertising they mentioned charges for a caddie but no other charges related to golf. On arrival we were told green fees for golf are not included & roll up green fees range from $200-400 per round. Since our main reason for choosing this resort was for the golf we feel that TUI had misrepresented their offering. The additional cost for green fees had not been explained or expected. We realise that the hotel is not at fault & in fact they tried to help us resolve our disappointment. Emily in reception was amazing and arranged an additional package at a cost of several $100’s in order to play golf. This saved our holiday & the three courses were good. The TUI representative only contacted us by chat on the app while we were on holiday. Unfortunately TUI still maintain that their lack of transparency was not their fault. In future, TUI need to be more transparent about exactly what is and isn’t included on the all-inclusive package.

We go for the golf but all the amenities are top-notch. The staff is very efficient and make everything you want to do "easy". Great bars and multiple food options. Having your own golf cart to get around the resort is great. And the golf courses are spectacular.

A great bartender is more than a drink maker; they’re an entertainer, a listener, and a mood-setter. They remember your name, anticipate your order, and make everyone feel welcome. Their knowledge of cocktails and spirits is unmatched, and they have a knack for turning a good night into a great one.