TripAdvisor Traveler Rating

Relaxing vibe, EXCELLENT staff, gorgeous pools... short walk to the beach (like 7 minutes really!) Rooms are updated and HUGE. Fun activities like art, pilates, yoga daily. Great nightly music. Highly recommend for a family looking for a relaxing yet fun-filled vacation.

Amazing stay at Zel Punta Cana. Extra thanks to Leslie at Parda, and the activity directors “El Fish” and David. Everyone was incredibly friendly and the staff overall was fantastic. The activities were all great, and restaurants were as well. Thanks all for a great family vacation!

Garden Suites By Melia Bavaro Beach Disappointing At my check-in, I was asked for my VISA credit card which was already used for prepayment and my credit card company billed me. I didn't have the card with me and I was told that although I already paid, I would have to pay again. Fortunately, I had a different card with me and I was able to pay. Hansel at the desk refused to give me a statement that I would receive a refund. I was very upset. Also, although I had been Melia Punta Cana 19 times previously, when I booked this time I thought I would have a room in the Level area, and I was told it would impossible to change my current reservation. Although I have previously written many extremely Trip Advisor Reviews, this time it will be very negative Safe should work. More hand towels and wash cloths. There should be night table on both sides of the bed. The on/off switch for night table lamp should on the lamp, so the guest doesn't have to get out of bed to turn the lamp on or off The hallway staircase should be illuminated to avoid tripping and falling. Soap and shampoo dispensers should be in the shower area

We had an amazing family trip to Garden Suites by Melia. The staff as always made us feel right at home and took care of our everything professionally. The food was great! And the weather was beautiful every day. After dinners we walked the stunning grounds, the flower gardens and trees are amazing and very well kept. Thank you for everything!

The property looked and was tired... pools missing lots of tiles and lots of debris.. Hot tub was not working... The buffet is tiny and not very hot even when you show up at 6.30.... the cooking station is nice though.. Mizu was the best speciality dining.... One night the hotel chose last minute to close all specialty dining restaurants for a night being stuck at the buffet... Very Very agressive timeshare / Circle club sales... Not worth the money... not super bad but not worth 700$ a night and not 5 star... Stayed at Melia's before and this was the worst