Family of 5

Iberostar Dominicana

Punta Cana 4.0

Overview

Children of all ages are welcomed with endless activities and entertainment in this beautiful beach front resort. Iberostar Dominicana offers an array of dining options and serves a friendly welcome!

Check in

3 p.m.

Check out

12 p.m.

Rooms

346

Rooms

Premium Room
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Premium Room
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Mini-bar
  • Safe ($)
  • TV

Premium Tropical View
  • 1 king bed, or 2 double beds
  • Garden view
  • No more than 4 guests in the room
Premium Tropical View
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Mini-bar
  • Safe ($)
  • TV

Premium Ocean View
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Premium Ocean View
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Mini-bar
  • Safe ($)
  • TV

Family Suite
  • 1 king bed, or 2 double beds
  • No more than 5 guests in the room
Family Suite
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Mini-bar
  • Safe ($)
  • TV

Two Bedroom Family
796 square feet
  • 1 king bed, and 2 double beds
  • Garden view
  • No more than 6 guests in the room
Two Bedroom Family
796 square feet
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Mini-bar
  • Safe ($)
  • TV
Additional details

2 connecting rooms

Amenities


Location

Address
Playa Bavaro, Higuey, Punta Cana, Dominican Republic
26 km from PUJ airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 3 out of 5

Not a 5 star resort anymore. Sad.

R T on Jul 04, 2024

This was my 5th trip to Iberostar Dominicana and I was impressed how this hotel downgraded from a 5 stars to maybe 3. The quality of the food, before they used to serve lobsters and good seafood fresh food and was recognized from their food quality but now they don't have a good selection of food was always the same, some meat were undercooked etc. The entertainment team before they were very professional and their show were impressive now we just saw one show on a Sunday run by profesionals. The staff are Avery friendly and they work very hard to keep up. The hotel was crowded and there was a long wait line waiting to get in, tables were not clean fast enough and the plates utensils were not clean properly. People with seafood allergies need to be very carefull because they mixed their buffet and People use the same spoon to take rice and s Fish etc. I also noticed that lobsters and shrimps are offered to some special people ?? It seems like they are running a business inside and the same things with the drinks with brand names etc. I was very disappointed and don't think will return to this hotel ever again. My husband got sick the second day, then my kids and myself. I would say that this owner is very lucky to have this people working so hard doing their best but you need to invest more in quality control and training. So sad I got to experience this ?? Especially traveling with my family.

TripAdvisor users rated this property 2 out of 5

Spend a little more for a much better experience

Jet310466 on Jun 02, 2024

This place just isn’t it. Where to begin….. Starters. The food just isn’t very good. Buffets have no originality and aren’t too appealing. Speciality restaurants are too difficult to get into with a decent sized group. Very little to do for younger children. The Dominicana side of the pool was very dirty and surprisingly unclean for the amount of people at both resorts. Rui place is adjacent to both resorts and ongoing construction can get loud. Poor couple had a wedding on the beach and all we could hear is jack hammering going on. Ocean is not clear in this area as well. Not sure how the rest of area/country is in this regards but if you are looking for that crystal blue water, once again not the place to be. Let’s get to the room issues. Dominicana is out dated. Rooms are basic. Air conditioner seemed to run the entirety of my 5 day stay. Also, no less than 5 times my room key decided to not work at my room. Each time, back to the front desk to get the card changed and here the same run down of having to keep the card away from cell phones, wallets, water, everything else under the sun. Pretty ridiculous. Especially surprised at the lack of privacy. One knock from cleaning service to directly opening the door and shouting hello within 10 seconds is poor form. Layout: Absolutely hated the layout. Reception at the very top end of the resort and some of the rooms located hundreds of meters away, any room issue is to be dealt with walking the entire way back to the reception desk. Buildings layout makes it so that almost no wind flows through the interior of the resort. I've never been to a resort/pool that felt so muggy every single day. Would assume some of the culprit is the layout and there being no real way for wind to enter through the middle of the layout. Some positives. Staff was always nice as hell to deal with, although some of the things are so damn small and repetitive that I am sure that customer service comes down when inevitably a customer blows up over some of it. Liked the bed and pillows. Sleep was good. Landscaping was immaculate. Long story short. This place seems to be faltering in a big way due to strictly management. Outdated room key cards that are constantly erroring, clean pools, properly staffed buffet and other food areas….. All fixable with the right people running it. For now, some of you may see the low price tag and think “oh well we can save a few hundred dollars, why not?”……. Trust me, until the place changes its ways, spend the extra money and go to another resort. The money will be well spent elsewhere.

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