TripAdvisor Traveler Rating

Terrible. Run down, washrooms stalls on the beach are missing latch locks so can’t be locked when used, room doesn't have iron, no bedside lamp, bathroom features are old and damaged. The hotel staff was amazing, very friendly, and helpful. Definitely not going back.

We were here from November 27th to December 1st 2024. The resort has a lot to offer! Very friendly staff and beautiful grounds. The beach doesn’t have a lot of space, but is still beautiful. Food was really great and lots of it. Rooms were average, air conditioning didn’t work that well. Bathroom is very outdated but does what you need it to do.

We stayed 8 days / 1st week of Nov 2024. The rooms' furnitures and buildings are totally outdated by at least 20 years. The mattress with FLEAS! The rooms attract flies during rain storms (which are almost daily). AC just makes noise. It does not work. Showers lever broken and unable to control shower flow. Puddles in bathroom after shower. Fresh towels are DIRTY (no concept of bleach) and old. Furniture in the room is old, cheap plastic chairs. TV is about 24" and static signals. Most of the restaurants they claim are part of all inclusive do not open (only the buffet style El Mirador was open. They are falsely selling (bought through cheapcaribbean.com all the restaurants, activities and on-site entertainment (consists of running old british gas shows on tv). I too was enticed with the price of the resort but it's not worth staying. Drinks are in small plastics glasses (including beer). The alcohol is cheap domestic Classio brand - for liquor types. The list goes.

I stayed few days 1st week of Sept 2024. The rooms and buildings are totally outdated by at least 20 years. The rooms attract flies during rain storms (which are almost daily). AC just makes noise. It does not work. Showers lever broken and unable to control shower flow. Puddles in bathroom after shower. Fresh towels are dirty (no concept of bleach). Furniture in the room is old, cheap plastic chairs. TV is about 24" and static signals. Most of the restaurants they claim are part of all inclusive do not open (only the buffet style El Mirador was open. They are falsely selling (bought through cheapcaribbean.com all the restaurants, activities and on-site entertainment (consists of running old british gas shows on tv). I too was enticed with the price of the resort but it's not worth staying. Drinks are in small plastics glasses (including beer). The alcohol is cheap domestic Classio brand - for liquor types. The list goes. Even the hamburgers at the 'snack' bar didn't taste like beef. Step right outside the property on the beach, you are constantly bombarded with sellers and people trying to make money with services. Security is weak and they don't bother telling these people to move on.

We came here for our anniversary but Don’t waste your money coming here we booked a week and we are switching hotel within 2 hours. Rooms are so out dated. There’s nothing to do here there are 7 buildings 4 them rooms 1 the main check in and 2 restaurants. Everything is open there’s no closed buildings even to eat. The ac didn’t work basically heat storm in our room the shower doesn’t get hot. Everyone is nice but this is not worth the price to pay. The pools aren’t nice. The bar had limited options and not that good of drinks at all when made it and super small cups. If you looking for a small place with nothing and no one come here but I wouldn’t spend my money on it I’ve been coming to punta cana since i was little every year this the worst resort I’ve come to out of all of them. Food wasn’t bad though only plus but not worth staying I wanted to enjoy a real resort and everything they have to other.