Overview
Escape to the Riviera Maya — one of the most beautiful destinations on Earth — and experience it all from a property just as spectacular, El Dorado Seaside Suites. Unwind on the powdery white sand, soothe mind and body with luxurious amenities. Discover our inviting rooms and suites, bars, eateries, experiences, and amenities, and start planning your seaside stay.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
380
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
Amenities
Location
Reviews
Very Good All Inclusive - Some things keep it from 5 stars
Joe E (Denver, Colorado) on Dec 19, 2024
Went on a couples trip (honeymoon) for 7 nights. Overall we had a great experience and would recommend. Things that made this place 5 star: Service (VERY good service everywhere you went), grounds (one of the more immaculate grounds we have experienced - very well kept up and clean) and rooms (spacious large, and clean). Things that could be improved: The hotel map is has issues (one restaurant not listed, a bar listed under services and not bars) - minor but a 5 star would not have this. Gym equipment is very outdated. Food is just OK. Not bad, not great. Just good enough were you don't leave disppointed - but don't think you are getting 5 star meals. An annoying thing - happened three times where they ran out of Kettle One (which we drink) and when asked when will it be re-stocked the answer is "tomorrow". Talking with one of the bartenders - they stock for the day and when out of a bottle they are out. Seems you would have a plentiful stock at all times at all bars at an all inclusive. Mexican Fiesta night was very disappointing - same thing as the lunch buffet. Been to all inclusives where the Mexican Fiesta is an extravengent event - not here. Finally - the fire alarms were beeping (like in your house when the battery is dead) in the three restaurants and the fitness center for 5 days straight. Talked to a manager - I guess it was not a battery issue and they had no idea how to fix. Was super annoying eating - and everyone would ask what it was and be annoyed in the restaurant. Again - not something that would happen at a 5 star. This place though is a good solid 4 star option. The grounds, service and rooms certainly keep it at that level. The beach is nice on the Palms side - not spectacular but nice. Always a day bed or lounge to be found - which is a huge plus compared to others I have been where it is cut throat to get a chair. For the price point I would recommend.
Fantastic Vacation
Benjamin E on Dec 14, 2024
We visited another El Dorado property back in 2018, but were a little hesitant after seeing some of the reviews upon changing ownership. I will absolutely be returning to Seaside Suites in the next few years as we had a wonderful experience. The food and liquor quality is definitely a step down from our previous visit, but every other aspect remained top notch. The setting, views, entertainment, and service were wonderful. Ivan, Leslie, and Carlos provided great butler service, Alejandro in the Driftwood bar was a real one, and Veronica kept the drinks coming as we spent 8 hours a day on a Bali Bed. If you are questioning coming after reading some of the reviews, just book it. Eat the tacos by the Guacamyas bar at night, hands down the best food on property.
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