TripAdvisor Traveler Rating

Second time staying here; it was an organizational catastrophe the first time. I don’t know why I have it a second try. They canceled one of our rooms without telling us, then up charged us for re-reserving it when we arrived. All this took over half an hour at check in, during which the front desk person (Summer) laughed at us for our inconvenience. We get to our (up charged) rooms finally, and the ‘view’ of the ocean is a second floor that is blocked by a tree. The non view room is along an alley way that service carts travel all night making a huge amount of noise. My mother is very ill and this was supposed to be her last big trip. She can’t even see the ocean.

Only 2 stars for the value of stay. PRO: A) Room was spacious and clean. B) Nice outdoor balcony but outdoor chairs are as hard as a rock. Placed bed pillows on them to soften the sit. C) Generous amount of plush towels. D) Attractive physical plant. CON: A) Amenities in room are non exhistant. House brand refillable shower liquids, one bottle of lotion. That's it! (see attached photos). B) My wife and I have traveled the world for 30 years. For the price, this place is only 2 star. Why? Read below. 1) The most money grubbing hotel ever. Surprised they don't monitor toilet flushes and charge for water usage. 2) Red Flagged beach. Stay out of water, polluted with Tijuana sewage ten miles to south. 3) No room service. No hallway vending. Only items at lobby store, (12 oz. Coke=$8.00 USD, all canned beer $13-14 USD. The store is closed at 8PM. 4) Mandatory $50 USD per day as resort credit (use it or lose it, see photo). They force you to spend. 2 beers and an appetizer (to use credit) +tip always cost $60-70 USD. TIP: If you are driving, bring along your own libations and snacks. There is an empty refrigerator. in each room.

Stayed here with really low expectations based on all the other reviews. But, truthfully, it was probably one of the better hotels I’ve stayed at recently. Room was recently renovated and spacious. The view was lovely. Staff was all friendly and helpful. Will def add this one to my list of places to return to!

Decided to treat ourselves to a day at the beach! Reasonable price to rent beach chairs (and towel) at $25.00. Had lunch , fish taco, and a beverage, Peachy Bottom, which was a bit pricey at $33.00 but delicious. For 2 people from the East coast it was an experience. Loved the hotel itself and the shops, even bought a shirt. Would do it again!

We only came to lounge, enjoy the outdoor bar and food and peruse the shops but it was fabulous. One of the nicest places I've ever been. And the food was also good at the bars. We even had some saganaki, which was a surprise but very nice. Swarming with tourists and pricey but still worth it. I shall remember it until the day I pass this mortal coil.