Hotel

San Francisco Marriott Union Square

San Francisco 4.5

Overview

For business and leisure travelers, San Francisco Marriott Union Square is the perfect, boutique-style hotel near Union Square. Stay busy near downtown attractions, sample sizzling street food in Chinatown or catch one of SFO's historic cable cars. Return to the hotel for bin480, a restaurant and bar serving California cuisine and handcrafted cocktails. This hotel boats a 24-hour fitness center and ample event space.. The hotel rooms offer plush bedding, flat-screen TVs, streaming apps,  work desks, Wi-Fi and tall windows showcasing San Francisco or the Bay.  Reinvent how you travel at San Francisco Marriott Union Square.

Check in

4:00 p.m.

Check out

11:00 a.m.

Rooms

401

Rooms

Guest Room
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
  • Minimum 1 adult, maximum 2 adults
Guest Room
Featured amenities
Included in all rooms
  • Desk
  • Housekeeping
  • Turndown service
  • TV

City or Bay View
  • 1 king bed, or 2 double beds
  • City or Bay View
  • No more than 4 guests in the room
City or Bay View
Featured amenities
Included in all rooms
  • Desk
  • Housekeeping
  • Turndown service
  • TV

Amenities


Location

Address
480 Sutter Street, San Francisco, California, 94108, United States

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.8
  • Rooms 4.1
  • Service 4.3
  • Value 3.9
TripAdvisor users rated this property 5 out of 5

Perfect Location and Excellent Service

Shengshi W on Apr 14, 2025

The hotel’s location is fantastic, with easy access to all the main attractions. As a Platinum member, I was warmly welcomed by Kelly at check-in, who greeted us with a smile and upgraded our room to a jun...ior suite on a high floor after multiple searches. The room was cozy and offered a beautiful city view. Though we missed the evening happy hour, the breakfast the next morning was quite good and offered a nice variety. The service here was significantly better than my experience at the Westin Union Square where I stayed two years ago. At the Westin, despite having an approved late checkout, the housekeeper discarded my belongings, and they were never recovered. That was an awful experience, and the service at the Westin left a lot to be desired. In contrast, Marriott truly impressed me, and if you’re planning to visit San Francisco, this is the place to stay.

TripAdvisor users rated this property 1 out of 5

Don’t book: overpriced and noisy hotel with the worst front desk personnel

Laura E on Apr 12, 2025

Stay away :-) The hotel is old and noise is everywhere because of the old status of the hotel rooms/windows. We stayed at the 19th floor for 14 unfortunate days. Why did you stay that long you ask? Because... we are moving countries and this was our temporary residence for two weeks before finally moving into our own apartment. - During check-in (not even upfront) we where told that a destination fee of $35 for each night had to be paid. This could be credited against (way overpriced) breakfast or dinner/drinks in the hotel. Although this sucked, we could do nothing else then agree. - During check-out, we saw that only a fee of $22 was credited against our breakfasts/dinners and that not all days were correctly credited. Kelley from the front desk got angry at us for pointing this out and told us that we were in the wrong. However, we were not. After multiple discussions finally the front desk manager came to our rescue. No further word or apology from Kelley. She actually made our miserable stay even more miserable. Not only customer service at its worst, but also communication to another human being at its worst, because I tried to talk to her after it got solved by the manager, but she point blank ignored me. Kelley is the main reason I’m writing this review, next to the fact that the hotel is just a stinky old overpriced building. Being alert saved us $200 and I would never ever recommend people to stay here. We did like the personnel at the breakfast area and the dinner area by the way! The area is quite nice actually. We went to a comedy show across the street, china town is near and public transport is close. So don’t be afraid of the bad reputation of union square!

See More

Ready to find your next getaway? 

Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.

Find your vacation package