Overview
Located right on Clearwater Bay with accompanying marina, Courtyard Clearwater Beach hotel offers modern, comfortable accommodations close to everything you love on Clearwater Beach. Soak up the sun on one of the nearby sandy beaches or enjoy a dip in our beautiful Outdoor Pool. Experience the best of the island and visit Pier 60 for stunning sunsets, try the dolphin experience, pirates cruise or fishing on the Gulf of Mexico.
Check in
4:00 p.m.
Check out
11:00 a.m.
Inclusions
Rooms
Amenities
Location

Reviews
Terrible Customer Service & Management
Hannah B on May 10, 2025
I had a terrible experience with this hotel. Upon arrival at the hotel I originally booked, the AC Hotel in Clearwater, I was informed that I would need to be relocated to a different hotel, Courtyard Marr...iot, something that was never communicated to me beforehand. This was already unacceptable. I was promised a refund due to the inconvenience, and I’ve now been told multiple times that it was issued and that I would receive an email confirmation. I never received any such email, despite being told on four separate occasions that it was sent. When I called to follow up, I was placed on hold for over 30 minutes and never got a clear answer or resolution. This level of miscommunication, lack of accountability, and poor customer service is completely unacceptable. I’m still waiting on the refund and clear communication. I would strongly advise others to avoid this property and book elsewhere.
Terrible management…avoid this location!
Amy D (Shawano, Wisconsin) on May 09, 2025
I booked a reservation on April 13th for May 7-13th. I received two confirmations by email. My credit card showed the pending charge the entire time. My Bonvoy app showed my reservation with confirmation t...he entire time until I arrived at the hotel on May 7th. I even completed the online check-in 2 days prior. My credit card was charged for one night the morning of our arrival. When we arrived at the hotel, we were told by the lady at the front desk (who was very helpful) that the manager had cancelled our reservation because our credit card declined which is untrue as the charge was pending until the day of arrival and then we were charged. I have left a message for the manager and have not heard back. I contacted the corporate office and my concern will be forwarded to said manager. All I want is my money back for the stay we were charged for but the manager cancelled on us. It was very disheartening to arrive from out-of-state with luggage on our 20th anniversary to be turned away and told our reservation was cancelled. We had to find other accommodations quickly, so reached out to Palm Pavilion Inn who welcomed us on the spot and is right next to the beach with excellent amenities! We will never book at this Marriott location ever again and suggest you avoid it as well until a manager with decent communication skills is operating this hotel.
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