Overview
Haven Riviera Cancun is a luxury adults-only, all-suite, all-inclusive beachfront resort, located just 15 kms south of Cancun Airport. With personalized mini-bars and aromatherapy, swim-out suites, around the clock concierge, room service, and a full-service spa; offering personalized services and luxurious amenities that create a wonderfully unique experience of peace and wellness. An oceanfront sanctuary of luxury and sophistication awaits for you at Haven Riviera Cancun.
All guests of Haven Riviera Cancun receive unlimited complimentary green fees at El Tinto Golf Course Cancun Country Club.
Guests staying in Serenity Club will also receive one complimentary golf cart rental for stays of 3 nights, two carts for guests staying 4-7 nights and three carts for eight nights or longer.
Reservations can be made with the golf concierge upon arrival. Rounds of golf are non-transferable. Use of a golf cart is mandatory and not included. Transportation to the course (10 mins) is available at an additional cost. Equipment rental is not included an available at an additional cost if required.
Other restrictions may apply.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
435
Inclusions
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, and 1 sofa bed
- Garden view
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed
- Garden view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Climate control
- Personalized mini-bar menu
- Seating area
- Whirlpool bath on private balcony
- Guests staying a minimum of 7 nights will receive one round of golf per person per stay.
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- Aromatherapy menu
- Radio alarm clock with Bluetooth charging station
- 1 king bed
- Partial ocean view
- No more than 3 guests in the room
- 1 king bed
- Partial ocean view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Climate control
- Personalized mini-bar menu
- Seating area
- Whirlpool bath on private balcony
- Guests staying a minimum of 7 nights will receive one round of golf per person per stay
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- Aromatherapy menu
- Radio alarm clock with Bluetooth charging station
- 1 king bed
- Partial ocean view
- No more than 2 guests in the room
- 1 king bed
- Partial ocean view
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Bathroom with shower only
- Ceiling fan
- Climate control
- Patio
- Personalized mini-bar menu
- Seating area
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- Aromatherapy menu
- Radio alarm clock with Bluetooth charging station
- 1 king bed
- No more than 2 guests in the room
- 1 king bed
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Climate control
- Personalized mini-bar menu
- Seating area
- Whirlpool bath on private balcony
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- Aromatherapy menu
- Radio alarm clock with Bluetooth charging station
Romance Suites offer the following inclusions;
- Sparkling bottle of wine and strawberries dipped in chocolate.
- Aromatherapy whirlpool for two prepared with rose petals and inviting scents.
- Romantic breakfast for two delivered once per stay.
- Semiprivate dinner in restaurant of guests choosing.
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Bathroom with shower only
- Butler service
- Ceiling fan
- Personalized mini-bar menu
- Pillow menu
- Seating area
- Upgraded amenities
- Whirlpool bath on private balcony
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- Aromatherapy menu
- Radio alarm clock with Bluetooth charging station
Serenity Club amenities include;
- Private check-in and lounge experience.
- Exclusive concierge service.
- Welcome amenities and a personalized appreciation letter.
- Luxurious kind or queen beds with a premium pillow menu.
- Personalized mini-bar, restocked daily.
- Access to the exclusive Serenity Club Lounge, offering a selection of wines, premium spirits and small bites throughout the day.
- Premium aromatherapy and Haven signature toiletries.
- Exclusive a la carte breakfast and lunch options, served at Vistas.
- 10% discount on spa treatments.
- Complimentary green fees at El Tinto Golf Course – restrictions apply.
- 30-minute hydrotherapy or sauna/steam circuit session at MySenses Spa – restrictions apply, One session per person for stays of 4 nights or less, two sessions per person for stays of 5 nights or more.
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Bathroom with shower only
- Butler service
- Ceiling fan
- Climate control
- Patio
- Personalized mini-bar menu
- Pillow menu
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- Aromatherapy menu
- Radio alarm clock with Bluetooth charging station
Serenity Club amenities include;
- Private check-in and lounge experience.
- Exclusive concierge service.
- Welcome amenities and a personalized appreciation letter.
- Luxurious kind or queen beds with a premium pillow menu.
- Personalized mini-bar, restocked daily.
- Access to the exclusive Serenity Club Lounge, offering a selection of wines, premium spirits and small bites throughout the day.
- Premium aromatherapy and Haven signature toiletries.
- Exclusive a la carte breakfast and lunch options, served at Vistas.
- 10% discount on spa treatments.
- Complimentary green fees at El Tinto Golf Course – restrictions apply.
- 30-minute hydrotherapy or sauna/steam circuit session at MySenses Spa – restrictions apply, One session per person for stays of 4 nights or less, two sessions per person for stays of 5 nights or more.
- 1 king bed
- Oceanfront
- No more than 2 guests in the room
- 1 king bed
- Oceanfront
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Butler service
- Ceiling fan
- Climate control
- Personalized mini-bar menu
- Pillow menu
- Upgraded amenities
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- Aromatherapy menu
- Radio alarm clock with Bluetooth charging station
Romance Suites offer the following inclusions;
- Sparkling bottle of wine and strawberries dipped in chocolate.
- Aromatherapy whirlpool for two prepared with rose petals and inviting scents.
- Romantic breakfast for two delivered once per stay.
- Semiprivate dinner in restaurant of guests choosing.
Serenity Club amenities include;
- Private check-in and lounge experience.
- Exclusive concierge service.
- Welcome amenities and a personalized appreciation letter.
- Luxurious kind or queen beds with a premium pillow menu.
- Personalized mini-bar, restocked daily.
- Access to the exclusive Serenity Club Lounge, offering a selection of wines, premium spirits and small bites throughout the day.
- Premium aromatherapy and Haven signature toiletries.
- Exclusive a la carte breakfast and lunch options, served at Vistas.
- 10% discount on spa treatments.
- Complimentary green fees at El Tinto Golf Course – restrictions apply.
- 30-minute hydrotherapy or sauna/steam circuit session at MySenses Spa – restrictions apply, One session per person for stays of 4 nights or less, two sessions per person for stays of 5 nights or more.
- 2 queen beds
- Partial ocean view
- No more than 4 guests in the room
- 2 queen beds
- Partial ocean view
- Serenity section
- Minimum 2 adults, maximum 4 adults
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- Aromatherapy menu
- Radio alarm clock with Bluetooth charging station
Serenity Club amenities include;
- Private check-in and lounge experience.
- Exclusive concierge service.
- Welcome amenities and a personalized appreciation letter.
- Luxurious kind or queen beds with a premium pillow menu.
- Personalized mini-bar, restocked daily.
- Access to the exclusive Serenity Club Lounge, offering a selection of wines, premium spirits and small bites throughout the day.
- Premium aromatherapy and Haven signature toiletries.
- Exclusive a la carte breakfast and lunch options, served at Vistas.
- 10% discount on spa treatments.
- Complimentary green fees at El Tinto Golf Course – restrictions apply.
- 30-minute hydrotherapy or sauna/steam circuit session at MySenses Spa – restrictions apply, One session per person for stays of 4 nights or less, two sessions per person for stays of 5 nights or more.
- 1 king bed, or 2 queen beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Ocean view
- Serenity section
- Minimum 1 adult, maximum 4 adults
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- Aromatherapy menu
- Radio alarm clock with Bluetooth charging station
Serenity Club amenities include;
- Private check-in and lounge experience.
- Exclusive concierge service.
- Welcome amenities and a personalized appreciation letter.
- Luxurious kind or queen beds with a premium pillow menu.
- Personalized mini-bar, restocked daily.
- Access to the exclusive Serenity Club Lounge, offering a selection of wines, premium spirits and small bites throughout the day.
- Premium aromatherapy and Haven signature toiletries.
- Exclusive a la carte breakfast and lunch options, served at Vistas.
- 10% discount on spa treatments.
- Complimentary green fees at El Tinto Golf Course – restrictions apply.
- 30-minute hydrotherapy or sauna/steam circuit session at MySenses Spa – restrictions apply, One session per person for stays of 4 nights or less, two sessions per person for stays of 5 nights or more.
- 1 king bed
- Oceanfront
- No more than 2 guests in the room
- 1 king bed
- Oceanfront
- Serenity section
- Maximum 2 adults
- No more than 2 guests in the room
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- Aromatherapy menu
- Radio alarm clock with Bluetooth charging station
Romance Suites offer the following inclusions;
- Sparkling bottle of wine and strawberries dipped in chocolate.
- Aromatherapy whirlpool for two prepared with rose petals and inviting scents.
- Romantic breakfast for two delivered once per stay.
- Semiprivate dinner in restaurant of guests choosing.
Serenity Club amenities include;
- Private check-in and lounge experience.
- Exclusive concierge service.
- Welcome amenities and a personalized appreciation letter.
- Luxurious kind or queen beds with a premium pillow menu.
- Personalized mini-bar, restocked daily.
- Access to the exclusive Serenity Club Lounge, offering a selection of wines, premium spirits and small bites throughout the day.
- Premium aromatherapy and Haven signature toiletries.
- Exclusive a la carte breakfast and lunch options, served at Vistas.
- 10% discount on spa treatments.
- Complimentary green fees at El Tinto Golf Course – restrictions apply.
- 30-minute hydrotherapy or sauna/steam circuit session at MySenses Spa – restrictions apply, One session per person for stays of 4 nights or less, two sessions per person for stays of 5 nights or more.
Amenities
Overview
Aerial View
Lobby
Main Pool
Main Pool
Circular Pool
Circular Pool
Serenity Club Pool
Vistas Pool Bar
Mocaccino
Limes
Flavours
Olios
Satsu
Tahani
My Senses Spa
My Senses Spa
Bridal Suite
Convention Centre
Convention Centre
Temazcal Experience
Gym
Location
Reviews
TripAdvisor Traveler Rating
One of the best family vacations to date!
Claire D on Dec 21, 2024
Absolutely incredible experience! This was the first time my family and I have visited both Cancun, and the Haven. I specifically wanted to write this review to give a huge shout out to the staff here at the Haven. To be specific, Paulo (shown in the photo below) Paco, Maria, Samuel, and Luis were 5 people that really made our experience truly special. It was genuinely hard to say goodbye to them after building such great relationships with them all. They are respectful, outgoing, kind, and extremely helpful. I truly hope we have an opportunity to visit the Haven again!
Love this resort!
April O on Dec 21, 2024
The staff here are what makes this resort excellent! Sharkboy did a fantastic job getting the guests involved in activities. Carlos recommended creative and fun drinks and Levi kept the drinks coming without having to ask. We would absolutely come to this resort again. The food was so amazing and the coffee cafe was a must every morning!
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