Hard Rock Hotel Cancun
Cancun 4.5
Overview
At this unique Cancun resort, they've created the ultimate beachfront celebrity playground and transformed the typical all-inclusive vacation into a rock star paradise, which reflects their Mexican setting and cosmopolitan flair.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
601
Inclusions
- Daily activities
- Round-trip airport transfers
- Unlimited long distance telephone calls to the Continental USA, Canada and Mexico
- All gratuities
- Nightly entertainment
- 24 hour room service
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Lagoon view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Lagoon view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Double hydro spa tub
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Double hydro spa tub
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Bathroom with tub and shower
- Pillow menu
- Exclusive Beach Bag (1 per room per stay)
- Pre-order breakfast the night before
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Double hydro spa tub
Access to VIP Pool, Beach and Lounge areas
Amenities
- Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Children’s pool
- Playground
- Waterpark
Kids Club
-
- Children ages: 4 to 17
- Amphitheater
Type | Amenities | |
---|---|---|
Smash Bar | Bar | |
Dive Bar | Bar, Pool bar | Open air |
Float Bar | Bar, Pool bar | Open air |
Splash Bar | Bar | Open air |
Diego | Bar, Pool bar |
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Room
Internet
- In room wired
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Frida | Buffet | Mexican | Breakfast, Dinner, Lunch | |
Zen | À la carte, Buffet | Asian, Sushi, Teppanyaki | Breakfast, Dinner | |
Ciao | À la carte | Italian | Breakfast, Dinner, Lunch | |
Toro | À la carte | Grill/steak house, Rodizio | Dinner | |
Pizzeto | Snack bar | Pizzaria | Dinner, Lunch | |
Isla | À la carte | Seafood | Dinner | |
Caffeto | Snack bar | Snacks |
- Rooms: 601
- Floors: 12
- Suites: 21
- Renovated in: 2012
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
- Beach front
- 24 hour all-inclusive: Included
-
All-inclusive: Included
- Dinner can be à la carte (reservations not required, dress code in effect)
- Unlimited international and domestic drinks
Pools
- Activity pools: 1
- Jetted pools: 8
- Kids pools: 1
- Outdoor pools: 1
- Cabanas available ($)
- Water slides: Included
- Waterpark: Included
Other sports
- Aerobics: on site
- Tennis courts: on site
- Tour excursions: on site ($)
Other activities
- Arts and crafts: on site
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- Green fees (Off Site, $)
- 24 hour front desk
- ATM
- BBQ area
- Business centre
- Concierge
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Multilingual staff
- Parking
- Photo shop available ($)
- Shopping onsite available ($)
- Tour desk available ($)
- Valet parking
- Wedding facilities available ($)
Beach
Beach
Breeze terrace ocean viewa
Breeze terrace
Cabanas
Frida
Games area
Gift shop
Gym
Kid's club
Lobby seating
Lobby
Main pool
Panema
Pizzeto
Pool
Porte cochere
Smash bar
Spa
Sunset
Swim-up bar
Theatre
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.5
-
Rooms 4.5
-
Service 4.5
-
Value 4.5
Butler experience !
Tracey W on Nov 24, 2024
I would definitely recommend asking for Diego and Kevoy as your personal Butlers to assure a phenomenal holiday! They were attentive and made sure we had anything we needed to have an unforgettable experience. Other amazing staff were Tacho and Tony by the pool. Rafael and Carlos were amazing servers. Great spot to relax
Another fantastic Hard Rock Cancún experience!!
Rebecca S on Nov 23, 2024
Another wonderful week with our Hard Rock Cancun friends!! We love the beautiful ocean , easy beach access, sparkling pools, friendly pool and bar staff, delicious food, and especially the butler service. Ernesto and Nora were so accommodating, going out of their way to make us comfortable. I know we had the best butlers Cancun had to offer!
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