Active Advisories
Hyatt Zilara Cancun will be closed from March 31, 2025 – December 1, 2025, to fully renovate and upgrade this property.
Overview
Beachfront with breathtaking views of the Caribbean Sea. This adult-only, all-suite, all-inclusive resort, combines outstanding facilities with exceptional amenities.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
310
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed
- Partial ocean view
- No more than 2 guests in the room
- 1 king bed
- Partial ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Coffee maker
- Jetted tub
- Pillow menu
- 24 hour room service
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 2 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Coffee maker
- Jetted tub
- 24 hour room service
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
- 1 king bed
- Oceanfront
- No more than 2 guests in the room
- 1 king bed
- Oceanfront
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Coffee maker
- Connecting rooms available (subject to availability)
- Jetted tub
- Access to the Zen hydrotherapy circuit, included for all guests per room, 1 per stay, reservation required.
- 24 hour room service
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
- 1 king bed
- Beachfront
- No more than 2 guests in the room
- 1 king bed
- Beachfront
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Coffee maker
- Dining room
- Jetted tub
- Semi-private pool area
- Access to Chef's Plate, included for all guests per room, 1 per stay, reservation required.
- 24 hour room service
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
Exlusive access to Chef's Plate restaurant (reservations required)
Amenities
Exterior
Lobby
Pool
Sunset
Lap pool
Beach wedding
Time Out Sports Bar
Coffee House
Maria Marie
Asiana Restaurant
Cabanas
Cabanas
Pelicanos Restaurant
Spice
Spa circuit area
Fitness centre
Balcony views of the ocean
Location
Reviews
TripAdvisor Traveler Rating
Great girls trip!
Sightseer52698096733 on Mar 22, 2025
The hotel was wonderful. We went for a girls birthday trip and had a marvelous time! Some of the highlights were naps in the cabana on the beach, different restaurants every night (they were all wonderful!...) And Mary, the dietitian, making smoothies every morning, and teaching us how to do it ourselves at home! It was a wonderful experience and we hope to come back soon!
Excellent staff, very well run resort
Jim S on Mar 22, 2025
Had a great time. All the staff are top notch. Friendly helpful. Although this hotel will be closing for renovation the week after we leave, the rooms were in great shape, restaurants excellent. Super c...lean, food is top shelf. Special shout out to Lorena (help desk) who was a pure joy, helped us with reservations and general questions. And of course the brilliant bartender Ernesto at mixology bar was always quick with a smile and a drink. Hurry up and renovate, we want to come back!
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