Hyatt Zilara Cancun
Cancun 5.0
Active Advisories
Please note, Routine maintenance of the main building and room balconies are underway until August 2024. Although the maintenance staff is doing their best to cause as little disruption to the guest experience as possible, we did want to make you aware of the resort’s plans. Please be assured that all amenities at Hyatt Zilara Cancun will be fully operational and no venue closures are anticipated. All efforts will be made to minimize impact to guests during this time.
Overview
Beachfront with breathtaking views of the Caribbean Sea. This adult-only, all-suite, all-inclusive resort, combines outstanding facilities with exceptional amenities.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
310
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
![Junior Suite](/content/dam/westjet/images/hotels/cun/cunroy-the-royal-in-cancun/rooms/cunro2-jr-suite-king.jpg)
- 1 king bed
- Partial ocean view
- No more than 2 guests in the room
- 1 king bed
- Partial ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Coffee maker
- Jetted tub
- Pillow menu
- 24 hour room service
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
![](/content/dam/westjet/images/hotels/cun/cunroy-the-royal-in-cancun/cunro2-ov-jr-suite.jpg)
- 1 king bed, or 2 double beds
- Ocean view
- No more than 2 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Coffee maker
- Jetted tub
- 24 hour room service
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
![Oceanfront Luxury Suite Balcony](/content/dam/westjet/images/hotels/cun/cunroy-the-royal-in-cancun/rooms/hyatt-zilara-cancun_oceanfront-luxury-suite-balcony.jpg)
- 1 king bed
- Oceanfront
- No more than 2 guests in the room
- 1 king bed
- Oceanfront
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Coffee maker
- Connecting rooms available (subject to availability)
- Jetted tub
- Access to the Zen hydrotherapy circuit, included for all guests per room, 1 per stay, reservation required.
- 24 hour room service
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
![Ocean View Swim Up Suite Balcony](/content/dam/westjet/images/hotels/cun/cunroy-the-royal-in-cancun/rooms/hyatt-zilara-cancun_ocean-view-swim-up-suite-balcony.jpg)
- 1 king bed
- Beachfront
- No more than 2 guests in the room
- 1 king bed
- Beachfront
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Coffee maker
- Dining room
- Jetted tub
- Semi-private pool area
- Access to Chef's Plate, included for all guests per room, 1 per stay, reservation required.
- 24 hour room service
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
Exlusive access to Chef's Plate restaurant (reservations required)
![Junior Suite Junior Suite](/content/dam/westjet/images/hotels/cun/cunroy-the-royal-in-cancun/rooms/cunro2-jr-suite-king.jpg)
![](/content/dam/westjet/images/hotels/cun/cunroy-the-royal-in-cancun/cunro2-ov-jr-suite.jpg)
![Oceanfront Luxury Suite Balcony Oceanfront Luxury Suite Balcony](/content/dam/westjet/images/hotels/cun/cunroy-the-royal-in-cancun/rooms/hyatt-zilara-cancun_oceanfront-luxury-suite-balcony.jpg)
![Oceanfront Luxury Suite Bathroom Oceanfront Luxury Suite Bathroom](/content/dam/westjet/images/hotels/cun/cunroy-the-royal-in-cancun/rooms/hyatt-zilara-cancun_oceanfront-luxury-suite-bathroom.jpg)
![Oceanfront Luxury Suite King Oceanfront Luxury Suite King](/content/dam/westjet/images/hotels/cun/cunroy-the-royal-in-cancun/rooms/hyatt-zilara-cancun_oceanfront-luxury-suite-king.jpg)
![Oceanfront Luxury Suite Sitting Area Oceanfront Luxury Suite Sitting Area](/content/dam/westjet/images/hotels/cun/cunroy-the-royal-in-cancun/rooms/hyatt-zilara-cancun_oceanfront-luxury-suite-sitting-area.jpg)
![Ocean View Swim Up Suite Balcony Ocean View Swim Up Suite Balcony](/content/dam/westjet/images/hotels/cun/cunroy-the-royal-in-cancun/rooms/hyatt-zilara-cancun_ocean-view-swim-up-suite-balcony.jpg)
![Ocean View Swim Up Suite Bathroom Ocean View Swim Up Suite Bathroom](/content/dam/westjet/images/hotels/cun/cunroy-the-royal-in-cancun/rooms/hyatt-zilara-cancun_ocean-view-swim-up-suite-bathroom.jpg)
![Ocean View Swim Up Suite King Ocean View Swim Up Suite King](/content/dam/westjet/images/hotels/cun/cunroy-the-royal-in-cancun/rooms/hyatt-zilara-cancun_ocean-view-swim-up-suite-king.jpg)
![Ocean View Swim Up Suite Swim Up Pool Ocean View Swim Up Suite Swim Up Pool](/content/dam/westjet/images/hotels/cun/cunroy-the-royal-in-cancun/rooms/hyatt-zilara-cancun_ocean-view-swim-up-suite-swim-up-pool.jpg)
![Ocean View Swim Up Suite Ocean View Swim Up Suite](/content/dam/westjet/images/hotels/cun/cunroy-the-royal-in-cancun/rooms/hyatt-zilara-cancun_zilara-ocean-view-swim-up-suite.jpg)
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Adults only
Type | Amenities | |
---|---|---|
Trade Winds | Bar, Swim-up bar | |
Lobby Bar | Bar, Lobby bar | |
Tequileria | Bar, Beach bar | |
Time Out | Bar, Sports bar |
Check-out time: 12 p.m.
Wi-Fi
- Room
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Casa Del Café | Café | Gourmet | Snacks | |
Time Out Sports Lounge | Snack bar | International | Snacks | |
Cantina La Adelita | À la carte | Mexican | Dinner | |
Asiana | À la carte | Asian | Dinner | |
Maria Marie | À la carte | Mexican | Dinner | |
Spice | Buffet | International | Breakfast, Dinner, Lunch | |
Pelicanos | À la carte | Seafood | Breakfast, Dinner, Lunch | |
Habaneros | Snack bar | American | Snacks | |
The Den | Mixology and wine tasting bar | Adults only, Reservations required | ||
Chef’s Plate | À la carte | International | Dinner | ($), Not included with all-inclusive plan, Reservations required |
- Rooms: 310
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water circuit available ($)
- Cold plunge pool available ($)
-
All-inclusive: Included
- All meals plus snacks
- Unlimited international and domestic drinks
Pools
- Activity pools: 1
- Jetted pools: 2
- Outdoor pools: 2
- Cabanas available ($)
Water sports
- Non-motorized watersports: on site
- Snorkeling: on site
Other activities
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- Polish massage waterfalls
- Theme parties
- Concierge
- Giftshop
- Meeting facilities available ($)
- Parking
- Tour desk available ($)
- Wedding facilities available ($)
- Jewelry boutique available ($)
![Logo: Hyatt Zilara Cancun](/content/dam/westjet/images/hotels/logos/cunro2-logo.jpg)
![Exterior](/content/dam/westjet/images/hotels/cun/cunroy-the-royal-in-cancun/main/hyatt-zilara-cancun_exterior.jpg)
Exterior
![Lobby](/content/dam/westjet/images/hotels/cun/cunroy-the-royal-in-cancun/main/hyatt-zilara-cancun_lobby.jpg)
Lobby
![Pool](/content/dam/westjet/images/hotels/cun/cunroy-the-royal-in-cancun/main/1hyatt-zilara-cancun_main-pool.jpg)
Pool
![Sunset](/content/dam/westjet/images/hotels/cun/cunroy-the-royal-in-cancun/services/Sunset.jpg)
Sunset
![Lap pool](/content/dam/westjet/images/hotels/cun/cunroy-the-royal-in-cancun/main/zilara_cancun_-lap-pool.jpg)
Lap pool
![Beach wedding](/content/dam/westjet/images/hotels/cun/cunroy-the-royal-in-cancun/services/hyatt-zilara-cancun_beach-wedding.jpg)
Beach wedding
![Time Out Sports Bar](/content/dam/westjet/images/hotels/cun/cunroy-the-royal-in-cancun/main/cunro2-time-out-1.jpg)
Time Out Sports Bar
![Coffee House](/content/dam/westjet/images/hotels/cun/cunroy-the-royal-in-cancun/main/zilara_cancun_-casa-de-cafe.jpg)
Coffee House
![Maria Marie](/content/dam/westjet/images/hotels/cun/cunroy-the-royal-in-cancun/main/cunro2-maria-marie.jpg)
Maria Marie
![Asiana Restaurant](/content/dam/westjet/images/hotels/cun/cunroy-the-royal-in-cancun/services/hyatt-zilara-cancun_asiana-restaurant.jpg)
Asiana Restaurant
![Cabanas](/content/dam/westjet/images/hotels/cun/cunroy-the-royal-in-cancun/services/hyatt-zilara-cancun_cabanas.jpg)
Cabanas
![Cabanas](/content/dam/westjet/images/hotels/cun/cunroy-the-royal-in-cancun/main/zilara_cancun_-beach-cabana.jpg)
Cabanas
![Pelicanos Restaurant](/content/dam/westjet/images/hotels/cun/cunroy-the-royal-in-cancun/main/zilara_cancun_-pelicanos.jpg)
Pelicanos Restaurant
![Spice](/content/dam/westjet/images/hotels/cun/cunroy-the-royal-in-cancun/main/zilara_cancun_-spice.jpg)
Spice
![Spa circuit area](/content/dam/westjet/images/hotels/cun/cunroy-the-royal-in-cancun/services/hyatt-zilara-cancun_spa-circuit-area.jpg)
Spa circuit area
![Fitness centre](/content/dam/westjet/images/hotels/cun/cunroy-the-royal-in-cancun/main/zilara_cancun_-gym.jpg)
Fitness centre
![Balcony views of the ocean](/content/dam/westjet/images/hotels/cun/cunroy-the-royal-in-cancun/rooms/1hyatt-zilara-cancun_balcony-views-of-the-ocean.jpg)
Balcony views of the ocean
Location
![24 km from CUN airport 24 km from CUN airport](/content/dam/westjet/images/hotels/cun/cunroy-the-royal-in-cancun/cunro2-overview-hero.jpg)
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 5.0
-
Location 5.0
-
Rooms 4.5
-
Service 5.0
-
Value 4.5
Thank yall
Amber B on Jul 14, 2024
Ivan was the absolute BEST !!! He made my experience phenomenal. This was also my birthday and he remembered the next night we came to eat. Great stand up guy! I will be back to Cancun really soon. Thank you soooooo much for the great hospitality!!!
Great experience because of Ivan
Roam05292713886 on Jul 14, 2024
The best waiter on the resort great service and great person to be around we came back twice for his experience at the restaurant he’s the life of the party great personality and big heart I will be returning back because of Ivan we were celebrating my best friend birthday and he made it magical for her
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