TripAdvisor Traveler Rating

Just returned from our first visit to Barbados and the Fairmont Pavillion and we were completely blown away by the beauty of the island and the standard of the hotel. From the moment we arrived at the air...port and were greeted by a member of the Fairmont team, to the hotel organised taxi dropping us off back at the airport after a week stay the service was exceptional. All the staff were extremely friendly and attentive but a special mention to the following who we encountered and stood out - Rea who was always smiling, Jason, Renico and Nicole who kept us well hydrated through the day and Ashlee and Renee serving in the restaurants. Oh and Ryan - the star of the water sports centre for showing me the ropes at sailing. The hotel is in a fantastic location - best on the island from what regular visitors were telling us - and they were not wrong. All rooms have with sea views and meters from the golden sand and turquoise waters of the Caribbean Sea. We stayed in a standard room with balcony which was more than ample for a couple. The circular sofa on the balcony was perfect for watching the sun set in the evening. Yes you could find bits and pieces of internal decor that could have been sharper if you really wanted to, but that is being very picky. The hotel is well looked after and kept exceptionally clean by the staff and the gardens are constantly being looked after by the gardeners We used the gym a few times during our stay and whilst it isn’t the largest it was absolutely fine for an early morning workout on holiday. We ate at both restaurants during our stay and the food and service was great. We had lunch at Taboras almost everyday and the choice was varied and reasonably priced for the quality of food and setting. The breakfast buffet offered a wide and varied hot and cold selection to suit everyone and was generally well stocked, although on the odd occasion it got sparse later in the serving largely due to the quality of the food on offer and people taking full advantage of what was on offer. There is plenty on offer for couples and families of all ages and, although we had the rare chance to visit as a couple on this occasion, we will definitely be returning with our children in the future to spend more time at this fabulous hotel and explore the island more.

We, husband, 13 year old daughter, and I stayed for 2 weeks over the end of March and beginning of April 2025, celebrating our 20th wedding anniversary and in anticipation of a couple of big birthdays lat...er in the year. Airport transfers were taken care of by Virgin holidays, who we booked with. My husband had stayed previously (40+ years ago) and was keen we should experience this beautiful hotel, situated on picture perfect Alleynes Bay. Upon arrival, the hotel welcomed us with cold towels and a choice of alcoholic or soft drinks. After a long day of travelling, these were much appreciated. Prior to our visit I had informed the hotel of my husbands reduced mobility, and we were delighted to be upgraded to a fully accessible, ground floor ocean front suite. The hotel, also provided a wheelchair, an absolute godsend as without my husband would not have managed to get from our room to The Palm Terrace restaurant for breakfast due to distance (approx 300 yards). Our suite was beautiful, comprising a Queen size bed along with a comfortable double sofa bed, for our daughter, there was ample wardrobe space with 2 double wardrobes in the bedroom and a large walk-in closet in the bathroom, all had lots of coat hangers. The bathroom was spacious with wc and shower enclosure being fully accessible and fitted with secure handrails. A marble vanity unit and sink completed the set. Plentiful fluffy towels were changed twice daily. Breakfast was served daily in the open fronted Palm Terrace restaurant and was a buffet with an egg station for freshly cooked omelette, scrambled or fried, a cold room held, cereals, fruit (delicious) bread, pasties, cold cuts and juices. Tea and coffee were brought to your table, but could occasionally have been hotter, generally remedied once pointed out to staff. We stayed on a B&b basis, but enjoyed lunch, afternoon tea and evening meals in both Teboras and the Palm Terrace serveral times, service was always with a smile, but often took a while. Our suite included butler service and the delightful Dawn ensured we were well looked after at all times, arranging taxis when required and ensuring we had a fresh pot of tea and coffee on our patio most mornings after breakfast. Staff are plentiful and checked frequently if we required drinks or food from the beach club whilst we enjoyed the sun on our terrace, which had table and chairs and 2 very comfortable sunloungers, topped with fresh towels daily. All in all, we had a wonderful stay and would return to this lovely hotel, which is beautiful but a little tired in places. However, the island and its infrastructure isn't really wheelchair friendly, without considerable forward planning.

My favourite place in Barbados to stay when I’m here for work and a bit of fun! I came early ahead of meetings and Ryan, Ray and Lee are amazing people at the activity zone. So caring and helpful with thei...r boat and equipment and helped save me when I mistakenly gybed the Hobbie incorrectly and tipped over and couldn’t get it back up. Thank you thank you thank you! The views here are also so amazing from every room you hear and see the ocean. It’s a smaller hotel but excellent! And the breakfast buffet and dinners have one of the best selections of fruit I’ve encountered on my many travels.

Jalisa our hostess was fantastic!!!!! She made sure we were able to get the perfect table for our setting. She constantly came around to check on us and that was a heartwarming experience that I would neve...r forget. Anything we wanted to know Jalisa was able to provide the answer. So when you decide to go make sure to ask for Jalisa. Thanks also goes out to Keisha our waitress for making sure we were well taken care of.

Visited the hotel for a second time. Had a lovely break with friends and enjoyed the hotel and its prime location on the beach. There were a few niggles but all were sorted out once Mr Martinez stepped in... to resolve them. Hotel could definitely do with a bit of a spruce up in some areas and should prioritise this, along with some service refresher training, so that they can compete alongside other 5* hotels nearby. Big shout out to Shane, Jalisa, Tia and a special one for Simon (and his team) for his happy disposition, bright shirts and smiling face every day. The world needs more people like Simon!!