Overview
This is the ultimate Cancun oceanfront beach resort-perfect for both families or adults because there's something for everyone, including children's activities, tennis, spa facilities, elegant and casual eateries and more.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
617
Inclusions
- Daily activities
- Round-trip airport transfers
- Family water park; restrictions apply
- Daily shuttles to marina Aqua World (three times, one way from Hotel to Aqua World)
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Ocean view
- No more than 5 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 2 adults
- Maximum 3 children
- No more than 5 guests in the room
- Balcony
- Mini-bar
- Rollaways available at extra charge
- 24 hour room service ($)
- A/C
- Coffee maker
- Hair dryer
- Housekeeping
- Safe
- TV
- 1 king bed, and 1 bunk bed
- Ocean view
- No more than 5 guests in the room
- 1 king bed, and 1 bunk bed
- Ocean view
- Minimum 1 adult, maximum 2 adults
- Maximum 3 children
- No more than 5 guests in the room
- Mini-bar
- Triple bunk bed
- 24 hour room service ($)
- A/C
- Coffee maker
- Hair dryer
- Housekeeping
- Safe
- TV
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Jetted tub
- Mini-bar
- Bottle of sparkling wine and fruit basket on arrival
- Access to the Crown Club Lounge for a full American breakfast
- 24 hour room service ($)
- A/C
- Coffee maker
- Hair dryer
- Housekeeping
- Safe
- TV
- 1 king bed, and 1 bunk bed, or 1 king bed, 1 double bed, and 1 trundle bed
- Ocean view
- No more than 7 guests in the room
- 1 king bed, and 1 bunk bed, or 1 king bed, 1 double bed, and 1 trundle bed
- Ocean view
- Maximum 4 adults
- Maximum 3 children
- No more than 7 guests in the room
- Two level units
- Two full bathrooms
- 24 hour room service ($)
- A/C
- Coffee maker
- Hair dryer
- Housekeeping
- Safe
- TV
Amenities
Aerial view
Aerial view
Beach
Pool
Pool
Waterpark
Waterpark
Indoor Pool
Zipline
Fitness Centre
Kids Club
Wayne Boots Restaurant
Sans Soucis Restaurant
La Palapa Restaurant
Los Gallos Restaurant
La Piazza Restaurant
Fisherman Restaurant
Fujiyama Restaurant
Wedding Facilities
Location
Reviews
TripAdvisor Traveler Rating
Late night fun
Elwood B on Mar 20, 2025
Leon and Veronica are amazing! Their service is above and beyond. The Trafalgar is the best pub south of the border! Very attentive and friendly. The club is always hopping! Good drinks and good times. Hig...hly recommend! Good place for families and the beaches are beautiful. Several food options make for a memorable vacation.
Overall, very good
Melissa N (Winnipeg, Canada) on Mar 20, 2025
The staff here is excellent. Check in was a bit slow, but fine. Love the wristband keys. Nice beach. Almost no rocks. Intense, but fun waves. Nice sand. Not enough shade shelters. They are all taken befo...re 6 AM. The sun is intense. Bring plenty of sunscreen! Sun loungers are easy enough to find. The resort shows some age, but is very well kept. Maintenance is always working on improving something. The rooms are nice. Clean, and everything functioned well. The shower would spill over the tile lip on full power, but was fine if not on full blast and still plenty of pressure. Housekeeper Alicia, awesome. The beds are firm, but we slept well. Drinks and food was all good. The French restaurant was really good. The a la carte reservations are ridiculous. We didn't get one all week. That sucked. Pools are nice. Clean. Towels always available. Again, more shade needed. Tiny area for activities. Didn't see any Zumba. Only went to one evening show. Didn't love it. The night club is fun. Open 10 PM to 1 AM each night. You can get snacks near the lobby bar after. That was good. Beach bar was good. Find Joel as a server. He works really hard and will keep bringing drinks as requested. Lobby bar is nice to relax at. Also, find Lucia on night one. She is so accommodating and sweet! Bathrooms all over the resort were clean and supplies were full. That was great! Overall, a very good stay. I'd book again if the deal was amazing. I like trying new places too though.
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