TripAdvisor Traveler Rating

The place is very out dated beds are very small and uncomfortable everything still from the late 90’s

I loved everything up until the hitel transport staff caused us to miss our flight and we had to buy not only new flights, a taxi back to the resort and pay $400 for another night stat

They staff seems to only care about money i will not recommend this place. Food was ok but supervisor was rude when brought to her attention that my room was leaking from the top and there was water all over my door entrance. She just argued regarding moving us to another room and had us stay in the room while the problem was fixed.

If you're looking for a great budget vacation for your family, Crown Paradise is the way to go. The food, drinks, and service were all great. The staff is extremely welcoming and makes a genuine effort to make your stay comfortable. I highly recommend the French, Mexican, and Seafood restaurants. The buffet restaurant La Palapa was good as well if you choose the right dishes. The resort has plenty of activities for families and adults. I will say when you go, don't expect it to be as nice as a 5 Star Resort. If you're looking for something luxurious this probably isn't your place, but that's not the market it's aiming for. My wife and I enjoyed our honeymoon very much here and would do it again.

Jesus the Belmont at checkout was beyond helpful and friendly. He was very Attentive and immediately began to help us. He made check out so much easier. Always a smile on his face! Felt safe leaving my luggage with him while eating breakfast. Can’t wait to be back here!