Overview
This is the ultimate Cancun oceanfront beach resort-perfect for both families or adults because there's something for everyone, including children's activities, tennis, spa facilities, elegant and casual eateries and more.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
617
Inclusions
- Daily activities
- Round-trip airport transfers
- Family water park; restrictions apply
- Daily shuttles to marina Aqua World (three times, one way from Hotel to Aqua World)
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Ocean view
- No more than 5 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 2 adults
- Maximum 3 children
- No more than 5 guests in the room
- Balcony
- Mini-bar
- Rollaways available at extra charge
- 24 hour room service ($)
- A/C
- Coffee maker
- Hair dryer
- Housekeeping
- Safe
- TV
- 1 king bed, and 1 bunk bed
- Ocean view
- No more than 5 guests in the room
- 1 king bed, and 1 bunk bed
- Ocean view
- Minimum 1 adult, maximum 2 adults
- Maximum 3 children
- No more than 5 guests in the room
- Mini-bar
- Triple bunk bed
- 24 hour room service ($)
- A/C
- Coffee maker
- Hair dryer
- Housekeeping
- Safe
- TV
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Jetted tub
- Mini-bar
- Bottle of sparkling wine and fruit basket on arrival
- Access to the Crown Club Lounge for a full American breakfast
- 24 hour room service ($)
- A/C
- Coffee maker
- Hair dryer
- Housekeeping
- Safe
- TV
- 1 king bed, and 1 bunk bed, or 1 king bed, 1 double bed, and 1 trundle bed
- Ocean view
- No more than 7 guests in the room
- 1 king bed, and 1 bunk bed, or 1 king bed, 1 double bed, and 1 trundle bed
- Ocean view
- Maximum 4 adults
- Maximum 3 children
- No more than 7 guests in the room
- Two level units
- Two full bathrooms
- 24 hour room service ($)
- A/C
- Coffee maker
- Hair dryer
- Housekeeping
- Safe
- TV
Amenities
Aerial view
Aerial view
Beach
Pool
Pool
Waterpark
Waterpark
Indoor Pool
Zipline
Fitness Centre
Kids Club
Wayne Boots Restaurant
Sans Soucis Restaurant
La Palapa Restaurant
Los Gallos Restaurant
La Piazza Restaurant
Fisherman Restaurant
Fujiyama Restaurant
Wedding Facilities
Location
Reviews
TripAdvisor Traveler Rating
Not a great experience but staff are great
Daniel G on Mar 29, 2025
Pros: kids had a good time, beach, pool, slides, rock climbing, zip lining, basketball and soccer kept them occupied. Staff were fantastic especially Christian at the buffet, Kevin and Joel at the beach ba...r, and Jesus the bell boy. Cons: food was pretty poor, that includes the buffet and restaurants. I didn’t have one thing that I can truly say was very good. If you want a good chair at the beach or pool you have to get up at 5am or earlier or they will all be gone. There is also only one bar at the pool so there is always a line.
Good hotel only need better food in the buffet
Matteo R on Mar 29, 2025
The hotel is very good the double room is great has two bedrooms with two bathrooms, the luggage service was great Jesus was so kind with us and so helpful. The only problem for us was the food The buffet ...doesn't have much variety of good food, we didn't see steaks or good chicken and we never find space for a reservation in the Mexican restaurant or the steak restaurant.
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