Active Advisories
Hyatt Zilara Cancun will be closed from March 31, 2025 – December 1, 2025, to fully renovate and upgrade this property.
Overview
Beachfront with breathtaking views of the Caribbean Sea. This adult-only, all-suite, all-inclusive resort, combines outstanding facilities with exceptional amenities.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
310
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed
- Partial ocean view
- No more than 2 guests in the room
- 1 king bed
- Partial ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Coffee maker
- Jetted tub
- Pillow menu
- 24 hour room service
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 2 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Coffee maker
- Jetted tub
- 24 hour room service
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
- 1 king bed
- Oceanfront
- No more than 2 guests in the room
- 1 king bed
- Oceanfront
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Coffee maker
- Connecting rooms available (subject to availability)
- Jetted tub
- Access to the Zen hydrotherapy circuit, included for all guests per room, 1 per stay, reservation required.
- 24 hour room service
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
- 1 king bed
- Beachfront
- No more than 2 guests in the room
- 1 king bed
- Beachfront
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Coffee maker
- Dining room
- Jetted tub
- Semi-private pool area
- Access to Chef's Plate, included for all guests per room, 1 per stay, reservation required.
- 24 hour room service
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
Exlusive access to Chef's Plate restaurant (reservations required)
Amenities
Exterior
Lobby
Pool
Sunset
Lap pool
Beach wedding
Time Out Sports Bar
Coffee House
Maria Marie
Asiana Restaurant
Cabanas
Cabanas
Pelicanos Restaurant
Spice
Spa circuit area
Fitness centre
Balcony views of the ocean
Location
Reviews
TripAdvisor Traveler Rating
Family vacation with adult kids!
Gaby V on Apr 05, 2025
From the moment we arrived, the staff was welcoming and professional. Check-in was quick and seamless, and my room was clean, spacious, and well-equipped with everything I needed. I especially appreciated ...the comfortable bed and the quiet atmosphere, which made it easy to relax. The hotel amenities—like the gym, spa and restaurants—were also top-notch. Overall, it was a pleasant and stress-free experience, and we’d definitely stay there again.
An Absolute Amazing Experience in Elevated Hotel & Management
Whymedad (Burlington) on Apr 04, 2025
What a fantastic experience, but first let me comment on Ms. Evelin Garcia, Duty Manager. What a truly consummate and knowledgable professional. Evelin made our experience very personal and pleasurable. Ho...nestly, we had a few hiccups on the way to the hotel, but once there Evelin made it all better by personalizing our experience. The hotel staff were exceptionally personable without being pushy.; everyone from Wait to Bar to Pool Side staff were pleasant. We even had an opportunity to speak with the Resort General Manager, Edwardo Rojas who was also extremely personable and welcoming in a genuine way. We’re looking forward to returning to this Mexican Gem of a resort and Management Team! Get there if you can too. You will have to wait till the renovations are dine though as they’ll be closed for the next 8-10 months getting the Hotel Hyatt Zilara ready for your most memorable dream experience.
Vacation Offers
-
Enjoy hotel savings at select all-inclusive Playa Hotels & Resorts in Mexico and the Caribbean.
Punta Cana, Cancun, Montego Bay, Los Cabos, Puerto Vallarta, Riviera Maya
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