Overview
Perfectly situated along a breathtaking white sand beach in the heart of Cancun's Hotel Zone, sits Dreams® Sands Cancun Resort & Spa! Experience all the great inclusions at this beach-front resort – where there's something fun for every age. Dreams Sands Cancun is walking distance from great shopping, restaurants and bars, and a short 5 minutes away from downtown Cancun.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
414
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Partial ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Partial ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Smoke-free
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- 1 king bed
- Partial ocean view
- No more than 3 guests in the room
- 1 king bed
- Partial ocean view
- Minimum 1 adult, maximum 2 adults
- Maximum 1 child
- No more than 3 guests in the room
- Balcony
- Smoke-free
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- 1 king bed, or 2 double beds
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Oceanfront
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Smoke-free
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- 1 king bed
- Oceanfront
- No more than 2 guests in the room
- 1 king bed
- Oceanfront
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Smoke-free
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- 1 king bed, or 2 double beds
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Oceanfront
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Smoke-free
- Upgraded amenities
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
Preferred Club Privileges
- Personalized check-in and check-out with concierge service
- Preferred status and amenities
- Concierge service
- Access to private lounge
- Upgraded mini-bar service
- Pillow menu
- Upgraded luxury bath amenities
- Daily continental breakfast and afternoon hot and cold hors d’oeuvres in private lounge
- Exquisite desserts and fine liquors in private lounge
- Complimentary Internet access in suite
- Complimentary computer access in private lounge
- 2 double beds, or 1 king bed
- Partial ocean view
- No more than 4 guests in the room
- 2 double beds, or 1 king bed
- Partial ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- 2 double beds
- Partial ocean view
- No more than 4 guests in the room
- 2 double beds
- Partial ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
Amenities
Beach
Sailing
Ocean Trampoline
Main Pool
Infinity Pool
Preferred Club Lounge
Desire's Bar
Sushi & Ceviche Bar
Waves & Sands
Bordeaux
Olio
Wine Cellar
El Patio
Coco Café
World Café Restaurant
Spa
Spa Room
Location
Reviews
TripAdvisor Traveler Rating
Excellent experience
Serena Z on Dec 28, 2024
Resort is very clean and well maintained. The beach is beautiful and the ocean is calm. The staff were very friendly and helpful. I needed water before the bar is open, and the staff still went to get water for me. The food is delicious. The lobby staff greeted us with warm towels and a glass of champagne ??. This is an excellent resort.
Deceptive Check-In Tactics and a Ruined Vacation
Harvinder S on Dec 27, 2024
Dreams Sands Cancun turned out to be one of the worst vacation experiences I’ve ever had, starting from the moment we checked in. Right at check-in, they try to trap you with their Hyatt Vacation Club program. They offer an upgraded room for a fee and then send someone from their VIP staff to offer you “yellow money” coupons to offset part of the upgrade cost. This is their bait to lure you into a so-called “90-minute orientation.” In reality, this turns into a 3-4 hour ordeal with high-pressure sales pitches from multiple people trying to force you into buying memberships costing $60,000 to $150,000. The whole experience feels like you’re being kidnapped. They completely ruin the start of your vacation with these deceptive and aggressive tactics. The hotel itself is in terrible condition. Our room had water pooling on the floor, and the interiors were outdated and poorly maintained. At Himitsu, their restaurant, we were told to arrive at 2:30 PM to make a reservation, but no staff showed up until 3 PM, leaving a line of guests waiting without explanation. The service at the Mexican restaurant was the final blow. When we ordered a dish, the waiter rudely asked if we could finish it. Later, we saw the same dish served to another table with a stunning fire presentation, while ours was served without any effort. The discriminatory treatment was humiliating and unacceptable. Dreams Sands Cancun doesn’t understand that guests are here to relax with their families, not to be bombarded with sales pitches. These aggressive tactics and poor service make this hotel a terrible choice. Avoid it at all costs.
Vacation Offers
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Enjoy the world-class amenities and unsurpassed personal service that the resorts offer as part of the Endless Privileges®, Unlimited-Luxury® and Unlimited-Fun® offerings.
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