Dreams Sands Cancun Resort & Spa reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.3
  • Location 4.6
  • Rooms 3.9
  • Service 4.5
  • Value 4.0

12429 TripAdvisor reviews

TripAdvisor users rated this property 1 out of 5

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KC P on Mar 29, 2025

Hotel smelled musty, was dated, food was terrible, drinks were awful, just an over bad stay. There wasnt much for the kids to do, we traveled witg my 12 yr old. The beaches were nice though tough to get a ...beach chair even on the preferred side when paying extra.

TripAdvisor users rated this property 5 out of 5

Great family vacation

brandonmU9139XF on Mar 29, 2025

We had a great family vacation. The staff was really friendly and helpful. The food was fantastic. They have one of the most beautiful beaches I've ever seen. We had a problem with the door to our room. B...ut the staff quickly fixed it and accommodated us while they took care of it.

TripAdvisor users rated this property 4 out of 5

Dreams Sands Cancun

ericafA4387CB (Tampa, Florida) on Mar 28, 2025

We loved our honeymoon suite and the privacy of own pool, the room was spacious however it is pricey, we did find a cock roach in our shower (not the end of the world coming from Texas) however not somethi...ng I want while on vacation, the staff was friendly, tons of food selections, the beach was beautiful and close to local shops.

TripAdvisor users rated this property 4 out of 5

Beautiful beach

Matthew E (Round Lake, Illinois) on Mar 28, 2025

Beach is absolutely stunning! Crystal clear water with soft sand! Hotel staff was very helpful at every opportunity. Building maintenance is a bit lacking, but rooms and common areas seemed to be updated. ...Food is what you'd expect from an all inclusive; average. Overall, we had a wonderful time and loved the area (Hotel Zone). Would definitely be back.

TripAdvisor users rated this property 5 out of 5

Worth it!

Experience231959 on Mar 27, 2025

The rooms were clean and pretty up to date. The food was delicious (however the steaks are usually over cooked). Drinks were good. The staff was amazing. We had our 6 year old with us and felt she was ...safe the entire time. Even though you can't make reservations for 3 of the restaurants, we never had to wait long. The beach was spectacular and very safe for the kids. You have to get up early to snag a beach chair but you pretty much have to do that at any all inclusive. Would highly recommend... especially for families.

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