Overview
Secrets Aura Cozumel, the only All-inclusive Adults Only Resort in Cozumel Island, Mexico. Located just 15 minutes from Downtown Cozumel and 20 minutes away from Cozumel International airport (CZM).
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per room per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
266
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
- All taxes
Rooms
- 1 king bed
- Pool view
- No more than 2 guests in the room
- 1 king bed
- Pool view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Mini fridge
- Seating area
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Concierge service
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- 1 king bed
- Pool view
- No more than 2 guests in the room
- 1 king bed
- Pool view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Mini fridge
- Seating area
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Concierge service
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- 1 king bed
- Pool view
- No more than 2 guests in the room
- 1 king bed
- Pool view
- Located on floors 2 to 3
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Mini fridge
- Patio
- Seating area
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Concierge service
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- 1 king bed
- Pool view
- No more than 2 guests in the room
- 1 king bed
- Pool view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Concierge service
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
Preferred club amenities include:
- Private club lounge, preferred status and amenities,
- Concierge services,
- Daily continental breakfast service in Preferred lounge,
- Fine liquors in the Preferred lounge,
- Complimentary internet access in room or suite,
- Upgraded mini-bar service
- Upgraded bath amenities
- Spa access.
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Concierge service
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
Preferred club amenities include:
- Private club lounge, preferred status and amenities,
- Concierge services,
- Daily continental breakfast service in Preferred lounge,
- Fine liquors in the Preferred lounge,
- Complimentary internet access in room or suite,
- Upgraded mini-bar service
- Upgraded bath amenities
- Spa access.
Amenities
Aerial View
Aerial View
Preferred Club Lounge
Sky Bar
Manatee Swimup Bar
Relaxation pool
Pier at night
Market Cafe
Windows Restaurant
Bordeaux Restaurant
Wine Cellar
Yoga
Spa
Weddings
Weddings
Location
Reviews
TripAdvisor Traveler Rating
Excellent relaxing vacay option for those with realistic expectations!!
CDNvagabonds (Ontario, Canada) on Nov 15, 2024
Travelled: November 2024 This was a “couples trip” ($2100CDN/pp for Preferred Swim out Oceanview). Travelled direct with Air Canada – no issues. We were preferred guests so review will not apply to everyone! Recommend the preferred status, most who didn’t have it complained bitterly. ROOMS: We stayed in a ground floor ocean view swim out room (building 12). We arrived later in the evening so resort was dark and although small, VERY confusing to navigate. No paper info upon arrival, all “Hyatt app” driven – online maps were somewhat helpful but do not show the maze of pathways! We had a “preferred club” room, but there are NO swim out rooms in actual preferred club area. Short walk into preferred area from our building. Oceanview was meh. Standing on our patio ocean was certainly visible but some might expect more, we didn’t. Our room was large. It had a large king bed, large chaise sofa with coffee table, small eating table area with 2 chairs, bedside tables, double door decent sized closet with a shelf and ample hanging space, safe, writing desk area and a large console table under flat screen tv. However, there is NO dresser or drawer space whatsoever for clothing – made for a ‘messy room” week. Large ceiling fan in room helped keep room cold, often too cold! We had a nice large patio with 2 chairs, table and sunbed directly on “lazy river” pool. So do expect people floating by! Bathroom was decent sized walk in shower plus a jacuzzi tub (never used it once), single sink bowl area with lots of space and a water closet. Room was absolutely adequate – a solid 3-4star standard which we paid for and expected. Toiletries included shampoo, conditioner, lotion and soap – we bring our own. Hairdryer, scale and makeup mirror in bathroom. Coffee maker & supplies in room, never used it. Did not find the room noisy and never had trouble sleeping. Bed was very comfy for a “resort bed” with added mattress topper and large pillows. We had no issues with hot water/pressure or a/c at all. Room was well cleaned every day and mini fridge restocked plus snacks (pringles and chocolate covered peanuts) daily. RESTAURANTS & BARS: Best part of this resort for us was the food! There is one buffet and three a la carte on site, if you are a “preferred guest” you have access to all neighbouring Dreams resort restaurants as well. Unlimited a la cartes with no reservations required was nice! We never went to the buffet once for any meal. Oceana (open for preferred only) or room service were amazing breakfasts (eggs, bacon, sausage, toast, fruits galore, eggs benedict, etc). Lunch we ate at Oceana most every day (fish tacos, fajitas, al pastor tacos, burgers, etc). Ordered poolside lunch once (wings and quesadillas) from Barefoot grill and tried room service lunch once also – again zero complaints. Food was above average! We did two supper meals at Bordeaux (amazing cordon bleu and mahi mahi stands out), once at Oceana and the rest at Windows (OMG the chicken fettuccini alfredo or chicken parm) or room service. If you are a fussy eater (we are not) there are loads of “Americanized” options. Bar service was meh – even if tipping, we rarely saw servers poolside – definitely short staffed. This seemed apparent everywhere on the resort (lack of restaurant servers, landscapers, etc)! We are capable of getting our own drinks, no biggie. Drink quality was hit and miss, also no bar menu. I know other reviews seem to complain of watered down drinks. No idea. Often times I found them to have so much alcohol they were barely drinkable. They do have some premium brands available (like Smirnoff & Barcardi) at preferred area. Only Canadian rye was CC – no Crown sadly. We changed drinks a lot throughout the week trying to find something tolerable (margaritas, daquiris, fresca/vodka, CC & diet were most popular) – beer available in cans, no draft. Preferred guests have a private lounge area which offers private bar and various foods throughout day (breakie, lunch, snacks, pub food). There is a pool table and seating nice for quiet after supper evenings. BEACH/POOLS/GROUNDS: Grounds are clean, tiles/floors can be slippery when wet. The resort is definitely showing signs of its age but this did not affect our enjoyment at all of just being there to RELAX. We spent our time mostly at the preferred club pool or our private swim out area. Beach umbrellas & poolside chairs were being “towel reserved” by 8am with no one using them for hours – typical resort behavior sadly. We did not however have an issue getting chairs poolside at 9-10am. Towels!! Well, we brought our own, however towels on resort were very scarce – mostly because people take more than they should! Beach is nice walkable sand and water entrance is rocky – most definitely bring water shoes. There are some hammocks available in the water but they were not hung out the entire week we were there. Preferred area has much nicer comfy beach lounge chairs we found. We brought our snorkel gear but never used it. Some people were snorkeling. We found the water quite murky and rough whenever we thought about it during morning/daytime due to the non-stop boat traffic going by. The grounds are very lush and tropical. Not being maintained as well as it should be. Again, seemed like a short-staffing issue. ACTIVITIES ON & OFF RESORT/HOTEL: This resort suited us perfectly with minimal late night activities and noise. There was a fire show, karaoke and small bands a couple nights that we saw. Nothing went past 10pm. During day there were activities around various pools – only saw aerobics, volleyball & trivia. Really more of a laid back vibe, if you need or desire constant entertainment this is NOT the place for you! Small activity team are a lively fun bunch that does ask people to participate but they did not pester. Other Comments: We got off lucky from the “time share people”. We are very well seasoned travellers, and know full well they can be very annoying at some resorts! We literally saw them first day and after refusing to participate never saw them again (maybe cause this is a US resort and we are not American, not sure). They offer hundreds of coupons available to use but the catch (yes of course there is one) is that the coupons come in small dominations and can only be used one at a time on any given service. $20 coupon off a $400USD couple massage is meh. Staff always helpful, pleasant and accommodating throughout resort & preferred lounge (special thanks to Karol who was alwasy most helpful)! Our Air Canada tour rep was on site daily, helpful and easy to deal with. I used the gym 6 of days we were there. Clean, well stocked with water, towels, fruit and juice. It appeared a good mix of equipment but I am not really a "gym goer". I am an injured ultra trail runner so don’t normally step foot in a commercial gym, however biking is currently my only option and it was good to have access to a recumbent bike. Internet is available free all over the resort, appears no limits on devices and had no issues with connectivity. We did use the “Hyatt app“ as the staff recommended to find out what and when restaurants were open or what services were available. I don’t think the app is kept up to date as much as could be. Times were off some days and menus had more options in the actual restaurant than shown on the app. Would we recommend the resort??? Yes, sure. You need to have realistic expectations!! This is NOT a 4-5 star resort. If you want great food, relaxed atmosphere, small resort layout and maybe dated simple room/resort finishes, this is a great option. We would certainly go back in future, preferred status only.
Great!
1_Beach-at-a-time (Fort Lauderdale, Florida) on Nov 14, 2024
Very nice view from preferred room and lovely beach with clear water - great snorkeling!! We enjoyed our trip and we do travel a lot like 12 trips a year to different countries. This resort has a nice feel for all inclusive- we also enjoyed their massages and sauna /cold plunge pool :)
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