Secrets Aura Cozumel
Cozumel 5.0
Overview
Secrets Aura Cozumel, the only All-inclusive Adults Only Resort in Cozumel Island, Mexico. Located just 15 minutes from Downtown Cozumel and 20 minutes away from Cozumel International airport (CZM).
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per room per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
266
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
- All taxes
Rooms
![](/content/dam/westjet/images/hotels/czm/czmsa2-secrets-aura-cozumel/2018/secrets_aura_-jnr-pool-king.jpg)
- 1 king bed
- Pool view
- No more than 2 guests in the room
- 1 king bed
- Pool view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Mini fridge
- Seating area
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Concierge service
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
![](/content/dam/westjet/images/hotels/czm/czmsa2-secrets-aura-cozumel/2018/secrets_aura_-jnr-pool-swimup-king.jpg)
- 1 king bed
- Pool view
- No more than 2 guests in the room
- 1 king bed
- Pool view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Mini fridge
- Seating area
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Concierge service
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
![Junior Suite Ocean View King](/content/dam/westjet/images/hotels/czm/czmsa2-secrets-aura-cozumel/51secrets-aura-cozumel_junior-suite-ocean-view-king.jpg)
- 1 king bed
- Pool view
- No more than 2 guests in the room
- 1 king bed
- Pool view
- Located on floors 2 to 3
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Mini fridge
- Patio
- Seating area
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Concierge service
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
![Preferred Club Tropical View Pool Suite](/content/dam/westjet/images/hotels/czm/czmsa2-secrets-aura-cozumel/2018/secrets_aura_-pref-club-trop-king.jpg)
- 1 king bed
- Pool view
- No more than 2 guests in the room
- 1 king bed
- Pool view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Concierge service
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
Preferred club amenities include:
- Private club lounge, preferred status and amenities,
- Concierge services,
- Daily continental breakfast service in Preferred lounge,
- Fine liquors in the Preferred lounge,
- Complimentary internet access in room or suite,
- Upgraded mini-bar service
- Upgraded bath amenities
- Spa access.
![](/content/dam/westjet/images/hotels/czm/czmsa2-secrets-aura-cozumel/2018/secrets_aura_-pref-club-ocn-king.jpg)
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Concierge service
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
Preferred club amenities include:
- Private club lounge, preferred status and amenities,
- Concierge services,
- Daily continental breakfast service in Preferred lounge,
- Fine liquors in the Preferred lounge,
- Complimentary internet access in room or suite,
- Upgraded mini-bar service
- Upgraded bath amenities
- Spa access.
- 1 king bed
- No more than 2 guests in the room
- 1 king bed
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Concierge service
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
![](/content/dam/westjet/images/hotels/czm/czmsa2-secrets-aura-cozumel/2018/secrets_aura_-jnr-pool-king.jpg)
![](/content/dam/westjet/images/hotels/czm/czmsa2-secrets-aura-cozumel/2018/secrets_aura_-jnr-pool-swimup-king.jpg)
![](/content/dam/westjet/images/hotels/czm/czmsa2-secrets-aura-cozumel/2018/secrets_aura_-jnr-pool-swimup.jpg)
![Junior Suite Ocean View King Junior Suite Ocean View King](/content/dam/westjet/images/hotels/czm/czmsa2-secrets-aura-cozumel/51secrets-aura-cozumel_junior-suite-ocean-view-king.jpg)
![Ocean View Junior Suite Ocean View Junior Suite](/content/dam/westjet/images/hotels/czm/czmsa2-secrets-aura-cozumel/2018/secrets_aura_-jnr-ocn-bath.jpg)
![Preferred Club Tropical View Pool Suite Preferred Club Tropical View Pool Suite](/content/dam/westjet/images/hotels/czm/czmsa2-secrets-aura-cozumel/2018/secrets_aura_-pref-club-trop-king.jpg)
![Preferred Club Tropical View Pool Suite Preferred Club Tropical View Pool Suite](/content/dam/westjet/images/hotels/czm/czmsa2-secrets-aura-cozumel/2018/secrets_aura_-pref-club-bath.jpg)
![](/content/dam/westjet/images/hotels/czm/czmsa2-secrets-aura-cozumel/2018/secrets_aura_-pref-club-ocn-king.jpg)
![](/content/dam/westjet/images/hotels/czm/czmsa2-secrets-aura-cozumel/2018/secrets_aura_-pref-club-bath.jpg)
Amenities
- No elevator.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Adults only
Type | Amenities | |
---|---|---|
Desires | Bar, Music lounge | |
Manatees | Bar, Swim-up bar | |
Preferred Club Swim-Up Bar | Bar, Swim-up bar | |
Rendezvous | Bar, Lounge | |
Sky Bar and Sushi | Bar | Open air |
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Room
Internet
- In room wired
- Business centre
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Barefoot Grill | À la carte | International | Lunch | Dress code |
Bordeaux | À la carte | French | Dinner | Dress code |
Coco Café | Café, Snack bar | Coffee and Pastries, International | Breakfast, Snacks | |
Gohan Sushi Bar | À la carte | Sushi | Dinner | Dress code |
Market Cafe | Buffet | International | Breakfast, Dinner, Lunch | Dress code |
La Cava | À la carte | International | Dinner | ($), Dress code, Reservations required |
Oceana | À la carte | International | Dinner | Dress code |
Windows | À la carte | International | Dinner, Lunch | Dress code |
- Rooms: 266
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
- Water circuit
- Specialty dietary menus
- Beach front
-
All-inclusive: Included
- All meals plus snacks
- Unlimited domestic and premium drinks
Sip, Savor and See Promotion
Guests can Sip, Savor and See at nearby participating resorts from 6 p.m. to 1 a.m. every evening. Reservations must be made through the Resort concierge in advance. Restrictions apply. Visit https://www.hyattinclusivecollection.com/en/special-offers/sip-savor-see/ for details.
- Pets allowed available ($)
AMResorts® will now be welcoming small dogs (22lbs. / 10 kg or less) at all Zoëtry® Wellness & Spa Resorts, Secrets®, Breathless®, Dreams® and Now® Resorts & Spas. Please contact WestJet Vacations for details, restrictions and additional fees 1-877-737-7001.
Pools
- Adults only pools: 3
- Jetted pools: 1
- Outdoor pools: 3
- Cabanas: Included
Water sports
- Dive shop: on site ($)
- Non-motorized watersports: on site
- Scuba diving: on site ($)
- Snorkeling: on site
Other sports
- Aerobics: on site
- Tennis courts: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Nightly entertainment: on site
- Ping pong
- Catamarans
- Kayaking
- Yoga
- 24 hour front desk
- ATM available ($)
- Baggage check
- Business centre available ($)
- Concierge
- Currency exchange available ($)
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry facilities available ($)
- Laundry services available ($)
- Medical services available ($)
- Medical services onsite
- Meeting facilities available ($)
- Multilingual staff
- Parking
- Photo shop available ($)
- Tour desk available ($)
- Jewelry store available ($)
- Coffee shop available ($)
- Deli/market available ($)
- Clothing store/boutique available ($)
![Logo: Secrets Aura Cozumel](/content/dam/westjet/images/hotels/logos/czmsac-logo.jpg)
![Pier at night](/content/dam/westjet/images/hotels/cun/cunsac-secrets-aura-cozumel/main/secrets-aura-cozumel_pier-at-night.jpg)
Pier at night
![Beach](/content/dam/westjet/images/hotels/cun/cunsac-secrets-aura-cozumel/main/secrets-aura-cozumel_beach.jpg)
Beach
![Preferred Club beach](/content/dam/westjet/images/hotels/cun/cunsac-secrets-aura-cozumel/services/secrets-aura-cozumel_preferred-club-beach.jpg)
Preferred Club beach
![Pool by the beach](/content/dam/westjet/images/hotels/cun/cunsac-secrets-aura-cozumel/services/1secrets-aura-cozumel_pool-by-the-beach.jpg)
Pool by the beach
![Dinner on the pier](/content/dam/westjet/images/hotels/cun/cunsac-secrets-aura-cozumel/services/secrets-aura-cozumel_dinner-on-the-pier.jpg)
Dinner on the pier
![Pool](/content/dam/westjet/images/hotels/cun/cunsac-secrets-aura-cozumel/main/czmsac-main-06.jpg)
Pool
![Pool](/content/dam/westjet/images/hotels/cun/cunsac-secrets-aura-cozumel/main/czmsac-main-01.jpg)
Pool
![Gym](/content/dam/westjet/images/hotels/cun/cunsac-secrets-aura-cozumel/services/secrets-aura-cozumel_gym.jpg)
Gym
![Spa](/content/dam/westjet/images/hotels/cun/cunsac-secrets-aura-cozumel/services/secrets-aura-cozumel_spa.jpg)
Spa
![Pool bar](/content/dam/westjet/images/hotels/cun/cunsac-secrets-aura-cozumel/services/secrets-aura-cozumel_pool-bar.jpg)
Pool bar
![Preferred Club](/content/dam/westjet/images/hotels/cun/cunsac-secrets-aura-cozumel/main/secrets-aura-cozumel_preferred-club.jpg)
Preferred Club
![Market Café](/content/dam/westjet/images/hotels/cun/cunsac-secrets-aura-cozumel/services/market-cafe.jpg)
Market Café
![Oceana](/content/dam/westjet/images/hotels/cun/cunsac-secrets-aura-cozumel/services/secrets-aura-cozumel_oceana.jpg)
Oceana
![Wine cellar](/content/dam/westjet/images/hotels/cun/cunsac-secrets-aura-cozumel/services/secrets-aura-cozumel_wine-cellar.jpg)
Wine cellar
![Desires](/content/dam/westjet/images/hotels/cun/cunsac-secrets-aura-cozumel/services/desires.jpg)
Desires
![Coco Café](/content/dam/westjet/images/hotels/cun/cunsac-secrets-aura-cozumel/services/coco-cafe.jpg)
Coco Café
![Plaza](/content/dam/westjet/images/hotels/cun/cunsac-secrets-aura-cozumel/main/secrets-aura-cozumel_plaza.jpg)
Plaza
![Windows](/content/dam/westjet/images/hotels/cun/cunsac-secrets-aura-cozumel/services/secrets-aura-cozumel_windows.jpg)
Windows
![Bordeaux](/content/dam/westjet/images/hotels/cun/cunsac-secrets-aura-cozumel/services/secrets-aura-cozumel_bordeaux.jpg)
Bordeaux
![Sky Bar](/content/dam/westjet/images/hotels/cun/cunsac-secrets-aura-cozumel/services/secrets-aura-cozumel_sky-bar.jpg)
Sky Bar
![Lounge party](/content/dam/westjet/images/hotels/cun/cunsac-secrets-aura-cozumel/services/secrets-aura-cozumel_lounge-party.jpg)
Lounge
![Wedding on the pier](/content/dam/westjet/images/hotels/cun/cunsac-secrets-aura-cozumel/services/secrets-aura-cozumel_wedding-on-the-pier.jpg)
Wedding Facilities
Location
![6 km from CZM airport 6 km from CZM airport](/content/dam/westjet/images/hotels/czm/czmsa2-secrets-aura-cozumel/main/czmsa2-hero.jpg)
Reviews
TripAdvisor Traveler Rating
3.5 Very Good
-
Cleanliness 4.0
-
Location 4.5
-
Rooms 4.0
-
Service 4.0
-
Value 3.5
Not too happy
judithsV9912EG (Mabank, Texas) on Jul 11, 2024
What a disaster.! We got here, and no TV. No water in the toilet to flush since early this morning. Its now 5.00pm, and still none!!!anywhere, even bathrooms in lobby! The pool is full of bits of who knows what ! Really dirty! Concrete tiles are broken all round pool which tells me no work has been dont on this place in years. We travel regularly eordwide gor past 30 years and dont often have duch a nad experience! I would leave but, of course it's prepaid. Just hope water to flush toilets comes back on soon. Staff are friendly and accommodating. Hotel is overdue for renovations!
Rooms in disrepair and dirty - do NOT stay!
Bonnie S (Boston, Massachusetts) on Jul 09, 2024
Let’s start with the mildew on the already dirty stained couch with torn throw pillows on it. I’m not sitting on that. Then let’s move to the bathroom where, oh my, I guess the glass window between the bathroom and bedroom must have gotten broken and just never replaced (it was present in the 2nd also filthy room they gave us) - which meant anyone in the bedroom or passing by our room can see right into the bathroom. The full size mirror in the bath had been replaced by a small round one with stains on it, and there were screws sticking out of the walls where the original mirror had been. The toilet seat was broken, the plastic bathtub was cracked and stained, the hardware in the bathroom was rusty and covered in black mildew, there was years of mold on the caulking in bathroom. There was a pool of wet soap scum from the last guest on the side of the tub which was NEVER CLEANED the whole time we were there. Needless to say we did not use the bathtub. Let’s move on to lighting: the makeup light was broken and most of the lamps in our room did not work. The door to our room had food stains spilled on the back of it. The walls, doors and woodwork were covered in dirt transferred from people's hands and then never cleaned. There is no reasonable way they should be charging nearly $500 a night for a room that is dirtier and less functional than what I would expect from a 1 star motel on a highway somewhere. They did change our room for one that was equally dirty in all the same places and generally at the same level of disrepair, but did have a window between the bathroom and the bedroom, a working makeup mirror, intact toilet seat and a cleaner couch with no torn pillows on it, otherwise, just as bad.
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