All inclusive

Secrets Aura Cozumel

Cozumel 5.0

Overview

Secrets Aura Cozumel, the only All-inclusive Adults Only Resort in Cozumel Island, Mexico. Located just 15 minutes from Downtown Cozumel and 20 minutes away from Cozumel International airport (CZM).

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

266

Rooms

Junior Suite Pool View
  • 1 king bed
  • Pool view
  • No more than 2 guests in the room
Junior Suite Pool View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Concierge service
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV

Junior Suite Pool View Swim-up
  • 1 king bed
  • Pool view
  • No more than 2 guests in the room
Junior Suite Pool View Swim-up
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Concierge service
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV

Junior Suite Ocean View
  • 1 king bed
  • Pool view
  • No more than 2 guests in the room
Junior Suite Ocean View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Concierge service
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV

Preferred Club Junior Suite Pool View
750 square feet
  • 1 king bed
  • Pool view
  • No more than 2 guests in the room
Preferred Club Junior Suite Pool View
750 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Concierge service
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV
Additional details

Preferred club amenities include:

  • Private club lounge, preferred status and amenities,
  • Concierge services,
  • Daily continental breakfast service in Preferred lounge,
  • Fine liquors in the Preferred lounge, 
  • Complimentary internet access in room or suite,
  • Upgraded mini-bar service
  • Upgraded bath amenities
  • Spa access.

Preferred Club Junior Suite Ocean View
750 square feet
  • 1 king bed
  • Ocean view
  • No more than 2 guests in the room
Preferred Club Junior Suite Ocean View
750 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Concierge service
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV
Additional details

Preferred club amenities include:

  • Private club lounge, preferred status and amenities,
  • Concierge services,
  • Daily continental breakfast service in Preferred lounge,
  • Fine liquors in the Preferred lounge, 
  • Complimentary internet access in room or suite,
  • Upgraded mini-bar service
  • Upgraded bath amenities
  • Spa access.

Junior Suite
550 square feet
  • 1 king bed
  • No more than 2 guests in the room
Junior Suite
550 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Concierge service
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV

Amenities


Location

Address
Carretera Costera Sur KM 12.9, Zona Hotelera Sur, Cozumel, Mexico
6 km from CZM airport

Reviews

TripAdvisor Traveler Rating

3.5 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 3.5
  • Service 4.0
  • Value 3.5
TripAdvisor users rated this property 5 out of 5

Amazing Resort!

Taylor D on Jul 20, 2024

I was very anxious coming to this resort because of some of the reviews. I am glad I didn’t listen to them! This resort was amazing! 10/10 will come back and would recommend. We were greeted at check-in with a drink and a cool towel. Our room was exactly as advertised (swim up pool). The whole staff was amazing and kind. Everyone was so helpful and accommodating. We stayed for 7 nights (ended up being 8 nights because our flight was canceled the day we planned to leave!). The pools and beach were fabulous and the food was great! I saw several reviews stating the food was awful, that was not the case for us at all. The restaurants cycle through being open every night and we never got bored of our options. The drinks were good and always flowing! We did not do any of the entertainment while we were here, but they had multiple events daily for guests. When you arrive, they do ask you to attend a meeting (they swear it’s not a timeshare) where they give you a whole pitch on a membership through Hyatt. We went to the meeting and didn’t sign up for anything and for a thank you for sitting through the meeting they gave us (my husband and I) two massages at $200 off each, so all we had to pay was $58. The massage was fantastic! I had Joy and he was wonderful. The whole experience was well worth it. Some people complained about the dress codes and the preferred status areas, but it didn’t effect our stay at all. Overall, we had a fabulous trip and loved our time!

TripAdvisor users rated this property 3 out of 5

Return to an Old Friend

Mark P (Toledo, Ohio) on Jul 20, 2024

This was the fourth time we have stayed at Secrets Aura in Cozumel. We brought our adult children with us so that we could renew our vows on the dock for our 20th anniversary. Tropical Storm Alberto was going by while we were there. It rained every day. We were not able to have the the ceremony or the catered dinner on the dock. The wedding planner pivoted & we had the ceremony in the lobby & the dinner at Bordeaux restaurant. The renewal ceremony was very nice but through miscommunication, we were not allowed to choose our dinner and most in the party didn't like several of the courses. Many complain about Aura because it is one of the older Secrets. That was something we always liked about it. The workers throughout the resort have always been very nice. They have made some updates to the rooms. Since Secrets is adults only, usually it is couples. The updates made it so that there is not a door to the bathroom. In the room my son & daughter shared, you could see anyone in the shower from anywhere in the room. I felt bad because it flooded right outside their room. Luckily, it never made it into the room. My wife was in a wheelchair & there was no way to get it up to two of the restaurants without her walking the stairs and us carrying the wheelchair. We just skipped the one restaurant but the other was the buffet where we are breakfast every morning. Again, they were nice about it & helped me when I had to carry the chair myself. The food was okay but not as good as we remembered. Portion sizes were much smaller. Since it rained every day, we went to the preferred lounge & played pool & games many nights. They had good snacks all the time and the bartenders were really nice We were disappointed in the weather but we still had a good time!

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