TripAdvisor Traveler Rating

Beautiful but could use some improvements. We always could find a lounger at the pool or on the beach.

We definitely recommend this hotel but if you don't like to be around smokers then you won't like it here. They basically welcome it with ashtrays on every outside table at the lobby bar but with the doors... wide open the smoke is blown inside. We were ocean front premium on the 11th floor. Room was great and bed was very comfortable. We ate at every restaurant except the Japanese and the food was great. Staff are very friendly and welcoming but kudos to Marcelo and Ramone who went above and beyond. Poolside games are great for the people who choose to be poolside but they need to take away their whistles because it's very annoying when we just wanted to eat lunch. Beach is awesome and was able to get chairs every day .

Overall was a nice place to stay with great proximity to off resort amenities. Awesome beach front property. Staff was fantastic. We were all inclusive. The only problem I saw was this resort allows a ...day pass. So visitors from other resorts and locals paid a fee $70 to get all inclusive amenities. So it got extremely busy on a few days with locals and people using the facilities that were staying at different hotels. It was to the point overcrowded

The hotel has always been good to us. We have visited it at least 4 times in the past. The service by the employees and the quality and presentación of the food is consistently excellent. ...

You don't have to leave the resort if you don't want to. There is plenty of entertainment and all you need onsite. But if you want to walk around the beach and local shops in front of the hotel are easy to... access and walking distance. Staff was friendly and made sure we were taken care of. Felipa our floor manager was amazing!