TripAdvisor Traveler Rating

The location is great, service is good but the food is very low quality. My experience during check in was TERRIBLE.

Stayed at Park Royal Ixtapa last month, beach massages have increased to 400 pesos. Still a wonderful! bargain and main reason we (I) stay in this location. The salon massages offered at the hotel are wond...erful and very professional, but NOT 400 pesos. Beach vendors were not very plentiful or intrusive. Several activities to be had on the beach; parasailing, boogie board rental and the like. We have been coming to this resort for over 20 years and although the food is not always to our liking, it is a short walk to any type of restaurant you could desire at reasonable prices. A guest can request bacon or toast at breakfast. Maybe it was the particular time that we were there, but, the disco was not playing the loud, banging music that we have experienced long into the night and others often complain about. We love the location. The resort was not very crowded for this stay and we never had trouble getting a lounger at the pool, in the past we have asked the pool staff to get us some and they have been able to accommodate. Can't beat the Ixtapa weather!!

Enjoyed our stay at hotel, but would have liked a coffee machine in my room, had to go down get coffee - no room service - room was very clean - had good view of ocean - food at times was questionable but ...over all not bad - breakfast & Lunch was good - staff were very friendly - helpful -

Enjoyed our stay at hotel - staff friendly - food at times questionable - clean surrounding - recommend

The hotel is very good - the facilities which are kept spotless, rooms are nice, location is great - centrally located on the beach, food is very good with selection and quality, local weather was perfect ...- all add up to a great experience. What puts this hotel ahead of many others is the GREAT staff - the people who serve the customers. There are too many to name without forgetting someone - Andreas and Jhorge, Guillermina, Santos, Jhohnny, Gilberto, Anel, Bere, Adrian, Corina, Jesus, Manuel . . . The band played each night Armando, Jose, Manuel, Paco - EXCELLENT. All around, a great holiday. Cannot wait to return.