TripAdvisor Traveler Rating

Very enjoyable stay once again. The hotel was busy the week before Easter, and the staff worked extra hard to provide a fun vacation for the guests. The weather was perfect, every day was sunny and 30c. ...The beach was great for a 40minute walk to the end and back - in either direction. The hotel was always kept spotless. The food was very good, and the service was amazing. We were fortunate to get to know several staff members - Adrian's 28th anniversary working at Park Royal, Andreas in the Barracuda bar with Jorge and Afrain, Santos and Jhonny, Guillermina, Karina, Brayan, Gilberto, Manuel, Diana. Gilberto in the Travel tours office. So many others - Anel and Bere, Luis. We appreciate everyone's hard work. It is fun to meet fellow travellers, from PEI, Saskatchewan, Alberta, and several states. We have been to Park Royal before, and look forward to our next trip to Ixtapa.

Wonderfully run hotel. Exceptional staff all round and especially in the eating areas. Great location on the beach. Plenty of shaded palapa seating. Kids mini aqua park was loved by younger children. Lots ...of nice activities for children. Food pretty good - always something you could find. Fresh buffet items were very good, both selection and preparation. Opposite could be said of cooked selection. Lots of mushy and overcooked stuff. So hot buffet did not seem carefully prepared or appetizing which would be my main complaint. Also the specialty restaurant, Andiamo, had ridiculously poor food, quite poor service and a very nice ambiance!

The rooms were good nothing fancy but they were clean The hotel is getting dated and needs upgraded The food was not that good and never seemed to change The pool was small and overcrowded and there was n...ever enough chairs The pool activities were ok but not great as most instructions were spoken in Spanish The lack of English spoken was a bit much and the English people felt left out The staff were very friendly and eager to please they were the best part of the hotel I would not stay at this resort again Overall I doubt I'd go back to ixtapa as the water is far to rough and the food was not good

Eveything was just wunderful and eveyone made this possible.the food was great and the restaurants were easy to reserve

We had a excellent 2 weeks, the staff were excellent some of the nicest people I have ever met at any place I have visited over the years. Entertainment was also great and kept the kids involved in the act...ivities and shows. Top notch stay . Thank you