TripAdvisor Traveler Rating

From the time we pulled up to this resort annd m t Huah and other gentlemen until we checked out and used their guestrooms to change many hours after checkout, we experienced the best customer service in all areas. Kamea convinced us that upgrading our family of 9 to a villa was something to consider and we were so thankful that we did it! We enjoyed our evening time together! Allison and Jeremy were also so helpful. Rena in housekeeping went above and beyond to accommodate our large group and managed to keep that place up while giving us privacy and noting what to stock in each day. This trip was a dream come true. There were so many other people working at that resort who went above and beyond. Including security running ointments to us when someone from our party was stung by a jellyfish. So glad Megan from VIP Vacations booked our stay here. She knows this place well and she made our entire trip a fantastic experience!

Best resort we have ever stayed at. Customer service is world class. The pools and view were all spectacular. The brunch buffet is to die for and all of the food and drink on property is excellent. Bed was very comfortable and our ocean front view was so beautiful it seemed unreal.

The Andaz in Maui is a fantastic property. If you get an ocean view room, this will be the best room that you can possibly dream of. The view of the ocean and the sunset and the cascading infinity pools are amazing. If you do not get a room that faces the ocean, there are some cut out areas that you can go sit at to watch the ocean and the sunset. The service is fantastic. If you get the Breakfast buffet, you will eat like a cake with high quality foods. The property is located in Wailea, which I think is the best part of Maui. The ocean walkway that goes around all the different hotels is great because you can walk around in between all the different properties and to the Wailea shops. You can also use the house car for them to take you places that are nearby. The gym is very good as is the spa. The condition and quality of the room is pretty good. If I’m ever in Maui again, I’m definitely staying there.

Very nice hotel in a great location. Great views. Staff was amazing, in terms of being responsive. Very nice little touches (cool towel and lavender lemonade on check-in, microwave delivered to room, motion activated nightlight in bathroom, custom made omelettes delivered to table instead of having to wait for it). Breakfast buffet was very good and relatively modestly priced. Will absolutely return.

The hotel is gorgeous- amazing views of the ocean and the open-air lobby is beautiful. Spent a lot of time at the beautiful hotel pools and there is easy access to the beach. The breakfast buffet has a huge variety of foods. Overall was a great experience!