TripAdvisor Traveler Rating

Great location with a magnificent view. Staff are friendly and helpful. Maid service is very good. The restaurant offers good food and drinks. Servers are pleasant. Because there’s a lot going on in the area, the surroundings can be noisy at night. The hotel is a bit outdated, needs a face lift. It appears they’re working on it. Overall, a good experience.

The ocean view was amazing and the location is fantastic. Just a short walk along the beach to the center of Kona, with nearby restaurants, shopping, activities, etc. The bed was very comfortable and the room was always cleaned daily. The staff was friendly and helpful. My first impression when we got to the room was that the hallways could use a facelift (paint and carpet), but I have absolutely zero complaints about our experience, and we will be back again.

The Resort was very nice.the room was big with king size bed, TV, coffee machine and sofa. With lagoon and ocean view.We stayed the tower near lagoon so there’s a lot of remodeling from 9am to 4pm and we was able to hear the noises in the AM so if you planning to stay there ask to stay far from remodeling building.other wise we stayed there comfortable. Resort has bar and restaurant that is selling very great food and drinks. All the restaurants and bar are walking distance near the hotel no need to get Uber or Tax to go to eat.The sunset outside the Resort is beautiful, you should try to see that before you leave. We will stay here next time.

Love the traditional Hawaiian vibe. Can’t wait to see when the remodel is complete! Rooms are well appointed, staff were amazing, no complaints. The restaurant and bar also had fantastic options that are well priced for the area. Great location to town, night life, and just a short drive to the airport.

Positives: Location, staff is good, gym is nice, laundry facilities are great (we were there for two weeks so that mattered), restaurant was good, luau was spectacular. Thanksgiving dinner was amazing! Negative: pool area had beautiful and comfy chairs overlooking the water with umbrellas but because they are so heavy, you can’t move them so you get shade for maybe one hour. My husband has skin cancer and I’m fair skinned, so we need shade. If you need shade, you can manage with the less comfy chairs that don’t have the view, but you can at least move them. There is also a prohibition about food not purchased at the hotel. I get them wanting the money for their restaurant, but sometimes you just want something light and that wasn’t a choice. I think there were activities but we were not told about that at check in nor is anything published, would have been nice to know. Overall, good value for the location.