TripAdvisor Traveler Rating

We stayed for 5 days for our honeymoon and the level of service and care was exceptional. We received courtesy calls from concierge checking on if we needed anything along with never having to wait more than a few minutes for on-site transportation to anywhere around the resort. The rooms had everything we needed and I definitely recommend one with a view of the water. The staff was cleaning 24/7 whether it was the pool area, seating area, etc you constantly saw them cleaning. They also offer entertainment each day and evening along with a plethora of excursion options which again I highly recommend you take advantage of at least one. The location itself I cannot overstate just how beautiful it was and peaceful. If you love secluded nature this a great place to go. This is very much so catered to couples so I would recommend it for honeymoon, wedding, anniversary or birthday more than anything.

THE PROS Romantic and calm resort. Professional and attentive staff. They have a bit of everything when it comes to activities and (I did the kayak and enjoyed it) the food was good and the drinks very tasty (I am not a heavy drinker), The cafe and sweets are good too. We checked all the restaurants, buffet, pools, beaches, room service, and spa. I enjoyed all of them. Shoutout to staff: Steven at the pool service, Andrea from marketing, Eduardo from entertainment, Donald from the pool bar, and Victor from the breakfast buffet. Thank you guys! THE CONS Need a shuttle to go almost everywhere and might need to wait sometimes. The shower in our room didn't have a door and water would spill all over the bathroom when showering (I realized afterward it might have been because it was an accessible room). I wish we were given the option to choose a standard room instead. The check-in was fairly quick, however, the lady at the front desk NEVER asked us what the reason for our visit was (they usually ask to provide decoration at Secrets) which for me, was disappointing. We received champagne and decorations at our door the day before we left. Tip: Until Nov is their rainy season (although the rain didn't bother me much and enjoyed the rainforest!). It's quite pleasant and relaxing for me to hear rain sounds! Just consider this for your booking :)

Secrets was great and fun. We did some excursions and when we got back we hang out more in the pool area the most and there we meet the most kind and personable person. His name is Johel. He was very friendly and he took care of us and other's that we saw him inter act with a nice smile , even though its hot and humid. His in the concierge side. Johel is the kind of employee that will make you keep coming to visit because he does his job well and that is taking care of customers with a smile. I appreciate him. Thank you Johel for making our stay fun by the pool side.

We spent last week at Secrets Papagayo and I can't say enough wonderful things about this little piece of heaven in Central America! We booked a king bungalow suite (jungle view) as an anniversary trip. The minute we arrived, there were welcome cocktails available during check in. The friendliness of the check in staff was amazing and they brought us to our room and carried our luggage for us. Once we got to the room, a Happy Anniversary banner was on our door and a bottle of chilled sparkling wine was ready with a little card, so we felt kind of special from the start. We also realized we could see the ocean beyond the trees so we got the best of both worlds from a view perspective. We spent most of our time in the main pool and at the Barefoot Grill under their amazing fans sipping margaritas. I cannot thank Steven enough for his neverending smile, impeccable service and friendly nature. Johel, the pool concierge, was an absolute pleasure to meet and converse with. Everyone there is so focused on making sure our needs were met and we were having a good time - all without being overbearing or annoying. Coming in from the US, it was a refreshing change. The grounds are beautiful, the food was okay. Not everything was our favorite, but we didn't go there for a food tour. We went for relaxation, fun and unwinding and that is exactly what we received. I cannot recommend this resort enough - we will definitely be back. THANK YOU SECRETS PAPAGAYO and all the amazing people we met while being there. For us, it was a trip of a lifetime.

All the staff was super friendly. The seafood and Italian food were five stars. The bartenders kept you wanting for nothing. Henry, William, Harold, and Gary were the best. Comfortable rooms and plenty shuttles to get you to and from your room. Rooms were spread out to allow for privacy. The entertainment staff were always around to increase your fun if you wished to participate. Allison, Eduardo, Yasmiri, Erick, and Estaban were friendly and full of energy. Merarie and Cristain were great to talk with.