TripAdvisor Traveler Rating

I love this hotel and me, Mommy, Grandma and my dog Petey got two rooms! I went to Knotts instead of Disney. So I really love this once again, and I love the furniture in the rooms. Yeah, I love when I saw the rooms, and we got arrived in nighttime. Thank you for the recommendation!

A lovely new-feel hotel, close to Disneyland and the Convention centre. Shops, cafes and restaurants within 5 mins walk of the hotel, self-parking at the back of the hotel. We were checked in by Scott who helped with all our queries and gave us some great hints and tips for our stay. We enjoyed the heated outdoor pool and gym, local restaurants and the hotel rooftop terrace bar.

Scott at the Front Desk is absolutely amazing. Took his time to really explain everything that the hotel has to offer. Made us feel welcome. Room had a great view and was clean. Roof top bar and staff were awesome.

My recent business trip to Anaheim brought me to this JW Marriott. The location was convenient, just a short walk from Disneyland. This was a plus, even for a business traveler like myself, as it offered a variety of restaurants and entertainment options within easy reach. The room itself was well-appointed and comfortable, a welcome retreat after long days of meetings. A huge shoutout goes to Cynthia at the front desk. When my flight got delayed, she was incredibly helpful. She not only ensured my room would be held but also offered to send up some snacks and water – a lifesaver after a long travel day. Her friendly and efficient service was a bright spot in an otherwise impersonal stay often associated with business travel. Unfortunately, the hotel seemed to be significantly understaffed. The wait times at the restaurant for breakfast were quite long, and housekeeping didn't arrive until late afternoon. While everyone I interacted with was friendly and apologetic, these delays did impact my schedule. For a business traveler on a tight timeline, these inefficiencies can be frustrating. The current staffing issues can make it a less than ideal choice for business travelers who require prompt service. If you prioritize convenience and are flexible with your schedule, it could still be a decent option. Just be prepared for potential delays.

This was our first time staying and everything was incredible. It started with our check in. Daniella was so helpful and kind! She went above and beyond to make us feel welcome. The food and drinks at the bar were some of the best we have ever had and the service from the two gentlemen working was outstanding. Scott was so helpful during our stay with any questions we had. If you are planning on visiting Disneyland the hotel is just a short 12 minute walk and did not seem long at all. We love this hotel and will definitely be back.