TripAdvisor Traveler Rating

Arriving at the hotel we knew we had made the right decision to book at JW Marriott Anaheim. We had arrived from a long haul flight that had an unplanned stopover that made our flight 20 hours, so getting ...out of the car, being told we have your bags just head up and check in was about all we could handle. Check in was a breeze, kept short and to the point, given clear guidance on resort fee, hotel amenities and room location. Finding our room was simple and our Pool View room was quiet, clean, modern and perfect for two adults and one teen. Bathroom was spacious and beds comfortable. We used the cafe downstairs to get grab and go breakfast using our resort fee credit, room service when we were exhausted and bottled water from the bell desk when we went out and about. Service was as expected from this level of hotel. We loved the proximity to the GardenWalk and had meals at the restaurants and also ordered via door dash and just walked down and collected. Walk to Disneyland was easy and pleasant in the morning, middle of the day and at night. We did uber to and from the park on 2 days due to our teens exhaustion as she was unwell. We didn’t have a car, but our Ubers and airport transfers were able to easily access the hotel with no lines. We actually spent 5 nights here then moved to another hotel of the same star level in the area, and our teen became unwell and was not fit to fly home. That hotel had no rooms available to extend our stay so we booked back at JW and they were fantastic, offering us a park view upgrade, allowing us to view the room to see if we liked it and helping out with getting us quickly settled and a late checkout due to a night departure. Much more accommodating and very helpful that the other location we stayed who did not offer any solutions or late checkout to help us while we tried to source another hotel while our teen was unwell. JW staff helped to ease some stress while we worked out how we were getting home after having to cancel our flights. Greatly appreciated. Thanks for a great stay, top of our list for accommodation for when we next visit.

Nice hotel, well located, great rooms and bathrooms with lovely beds. The biggest issue I had was parking, with valet extremely expensive, checking in I asked if there was an alternative, the valet attenda...nt made it sound very complicated and possibly just as expensive. After agreeing to valet I later found out self parking in the garage next door would have been very easy. The pool is also on the wrong side of the building, my experience is that most people want a pool during afternoon hours in the sun, unfortunately it only gets morning sun. Breakfast buffet was good but fairly expensive and service poor with cold coffee. Otherwise a decent choice hotel for the area.

We came back! This is our new place to stay for Disneyland. Our 2nd visit here this year. We love it here. Easy walk to Disneyland. Big shout out to Joy, at the front desk. He is sooo nice. He is such hap...py person, and made us feel very welcome during our stay. Also, big thanks to Alejandra at the Market Cafe on first floor. She was by herself this morning, and worked super hard with a great happy attitude and smile. This is a good place to use your daily credit (coffee and almond croissant is delicious). ;) Self parked in Garden Walk parking structure ($30/day). Park on 4th floor, by Starbucks, and walk towards Huckleberry's. The JW Marriott back gate is right there.

It was an absolute pleasure staying in this hotel. Everything was perfect - from the sizeable rooms, the beddings, the food, and most especially, the service! Shoutout to Dave for giving my family and I th...e best Disney weekend. We were initially considering staying at a Disney hotel to get the "full experience" but we are so glad we made the decision to stay here instead. It was a perfect walk away from all the hustle and bustle nearby. The amenities were great and the restaurant did not disappoint. Plus points for the Starbucks in-house. It was also my mom's birthday and they made her feel extra special. Overall, we were sad to go and would definitely make the trip back -- even if we weren't going to Disney!

Stayed here as a family for Disneyland. Great spot. Very short walk to the park entrance. Don’t even consider a shuttle, very easy walk. Check in was the best I’ve ever experienced. The gentleman was so we...lcoming, fast and thorough. Didn’t keep me at the desk for any longer than needed but I was told everything I needed to know. Rooms are very new and spacious. We had 4 of us in a twin room with a plethora of bags and we still managed. Bathrooms are modern and spacious. There is a Starbucks in the foyer too which was convenient. Also a Starbucks and a Huckleberry’s outside the hotel which we used every day on the walk to DL. The negatives for me, the lobby bar was consistently under-staffed and the chaos of trying to get a drink made it not worth it. Also for the 7 days I stayed there nobody answered a single phone call.. reception, room service, housekeeping.. weirdly not a single call was answered from our room. Overall an amazing hotel with a few flaws but would probably choose to stay there again, just won’t bother going to the lobby bar.