TripAdvisor Traveler Rating

Dirty bathrooms, loud noise of construction, limited activities with long wait, and bad services at the coffee shop. Good for only small kids, not for over 5. There was nothing to do for them. Food was great but limited quantities of popular items. Be ready for them.

If you have kids, this place is paradise. I cannot say enough good things about the level of service and the amount of available amenities available. The ONLY criticism would be the quality of the food, but this is an all-inclusive resort. You shouldn't expect 5-star food at an all inclusive resort. The weather was perfect. We did not see a cloud in the sky the entire visit. Clean, safe and reasonably priced.

Noise level at night here is insane. NOT kid friendly at all. It is 11:53pm right now and I can still hear the bass. Last night (it was Thursday), it went on until 1am. I called the front desk and they blamed the restaurant in the front of the resort called Chambao but I checked by going out in to the hallway and no, the restaurant is NOT even open at this time. When I confronted the front desk, he admitted it might be the sports bar here. He said he’ll let the bar know to lower the volume but of course nothing is done. I have young kids and they have not been sleeping well at night because of this noise. The overall resort is nice but I will not be coming back here again and I do not recommend this resort to anyone with young kids.

The room were spacious and clean. However the entertainment was lacking especially considering it was Christmas weekend. There was not many options for teens and adults to enjoy. The alcohol bar quality was below average. The pools and other amenities were great.

Pools were incredible! The poolside bars were well stocked and the staff was very friendly. The restaurant options are what you would expect with an all inclusive resort. Spa was amazing and relaxing. Resort was very clean and well kept. Very friendly staff!