El Cid El Moro Beach Hotel reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.4
  • Location 4.6
  • Rooms 4.3
  • Service 4.4
  • Value 4.2

5151 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Fantastic

Leslie G on May 11, 2025

El Cid El Moro Beach Hotel in Mazatlán is a fantastic choice for an unforgettable vacation. The rooms are spacious with beautiful ocean views. The food is varied and tasty, and the facilities are always cl...ean. A special shout-out to Lupita from the activities team, who made each day fun and full of energy. The entire staff was friendly, attentive, and helpful. Definitely a 10/10 service!

TripAdvisor users rated this property 5 out of 5

The best inexpensive vacation

Tamra S (Kalamazoo, Michigan) on May 03, 2025

We really enjoyed our week long stay at El Cid Moro. Very clean resort. Our view was breathtaking. Staff was very friendly and accommodating. We had all inclusive and the wait staff was so kind, especi...ally Daniel Osuna. We made sure we sat in his area to eat. He was the best. We plan to return again. See you then Dan??

TripAdvisor users rated this property 5 out of 5

Great vacation destination.

Debbie V (Appleton, Wisconsin) on Apr 28, 2025

The staff was knowledgeable, friendly and met our needs with efficiency and speed. We stayed in a 3 bedroom suite. The room sizes were impressive and the view was awesome. The beds were comfortable with pl...enty of different pillows. We bought the all inclusive package and enjoyed the variety of food, beverages and alcoholic drinks.

TripAdvisor users rated this property 5 out of 5

Couldn’t ask for better Captains and Pool Waitstaff at El Moro

Jaime M on Apr 27, 2025

Shout out to the waitstaff by El Moro pool and beach, especially the Captains Rodolfo and Ramon. We’ve been coming to Mazatlan for 20 years and the waiters and captains at El Moro have never disappointed. ...They are filled with friendliness, personality and expertise. They are absolutely the best. Hats off to Rodolfo for managing such a great staff, who are like family after so many years.

TripAdvisor users rated this property 5 out of 5

Great ????

Jeff Y on Apr 22, 2025

Waiter Luis Loalza absolute blessing and joy on our spring break trip He greeted my 2 children everyday like he had known them for life !! Overall great experience at this resort Only if beach area c...ould be a bit more private was troublesome for kids to have to answer to “sellers” every 2 secs while relaxing on beach

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