TripAdvisor Traveler Rating

Do not stay here. They are crooks. We had to cancel due to my husband's passport not coming in on time even though we paid for it to be expediated. This hotel, put us through the ringer and still did not g...ive us over $500 owed to us. They made us fill out form after form only to be told that they didn't hear from us. I have the proof that I filled out each form.

Amazing experience!! Food was decent and I’m a picky eater but always found something to eat . Room was cleaned daily and loved the atmosphere!!! Check in was kinda slow but decent . Would for sure stay he...re again !!! I loved how you could go to the Cornwall side as well !!!

This was my worst hotel experience ever. Balcony rails pins broken not safe for kids, beds too high for infants room floor and bathroom tiles appears permanently dirty. No water , kettle or and other f...acilities in an all inclusive hotel. No one to answer any queries or deal with any concerns. Room was stripped and left for over three hours leaving us sleeping on a very uncomfortable balcony chair. You will not get what you pay for. The food gets progressively worst. By far my worst hotel experience. I would never recommend this hotel.

The bed was very comfortable. However the hospitality was horrible! For example - I’m reading on the beach in a chair under an umbrella. A man started to rake the sand he asked me to get up so he could mov...e my chair a rake. Ummmm huh??? Beach and water beautiful but the idea that we paid to relax and have an all inclusive experience - this place misses the mark. Also - room not cleaned well - took towels but didn’t replace them. AC was working but so loud. Full inclusive is a joke - mini fridge in room is empty. The leave one bottle of water on the table (warm). So tough to even one drink. The cups are so small - if you don’t bring your own cup / you’ll need to go back numerous times. If you went more than one to save going back - they give you a hard time and ask you bring your cups back to the bar. Dining - bacon is kept under lock and key - you have to ask the omelet guy for bacon - and he will only give 1 piece making it awkward asking for more. Also the dining staff asked my bf and I not to sit at a 4 person table (which we wanted as it was near the water) the dining room was empty and all the 2 person tables were not cleaned ….. we didn’t move but the idea that they asked makes it very uncomfortable. Also cannot order mimosas for breakfast / no idea why - they just said ‘no’. I would not recommend this resort. And wouldn’t go back.

I had a wonderful birthday. Was treated great and even got treats. Would recommend for anyone to go. I enjoyed the live shows, games (as i won a lot) and the pools and beaches??????????????????????????????...??????????????????????????????