TripAdvisor Traveler Rating

On arrival we were greeted by a concierge who took our luggage and directed us to the Front Desk. After checking in, he carried our luggage to our room and showed us the main entertainment area and bar and... explained a few things. The staff at front desk checked us in swiftly, no issues. The room was spacious and clean and the chamber maids were always helpful. The food was hit and miss except the egg man who makes really good omelettes. The Italian restaurant menu needs to be changed, however the waitress Jarheil smiles and makes conversation with the guests making the experience worth it. The barman, Linton, remembered our favourite drinks, was attentive to requests and always service with a smile. He served us drinks we've never had before which we wanted to try, nothing was too much. The waitresses remembered our preferred dining table and we sat at it if it was available. The beach and beach bar were really clean. I met one groundsman, Martin, he let me feed the coy carp and gave me mangoes and coconut which me and my friends enjoyed thoroughly. To all the invisible staff who keep the place clean and well maintained, Thank You All! We had an awesome ten days.

Made feel very welcome hotel clean n tidy lovley beach and grounds food tasty for 3* hotel ac worked well had no problems with hot water for us British don't be expecting a English breakfast but do try the... foods on offer jerk chicken at beach can be spicy or plain

We stayed for 3 nights at sea gardens, and our time there was very good and we enjoyed every moment of it. The staff were very helpful, welcoming, and friendly. We stayed in the family suites, the rooms ...were spacious and nice and big. The air conditioning works great. The bed was comfortable and big it could hold 3 persons. Also, inside the room, there is a walking closet where you get dressed without anyone getting in your way. There was a balcony overlooking the sea, and the view from my balcony was amazing. Also a safe where you stored your personal belongings. The hotel is very clean. The staff at the dinner room/ front desk and beach area are very nice and friendly and polite. The food was amazing ?? just how we liked it. Everything to our taste. There is a pool and a jacuzzi which i enjoyed, and a gym, and the entertainment was very good you cant be bored , there is lots to do, every evening there is something different. Not to mention the disco, which i throughly enjoyed. I was able to let my hair down. i would definitely recommend this hotel for couples and families and sole travellers. The bell man Delroy is very helpful. Anything you need to know just asked him. I enjoyed my stayed and will definitely return in the future.

I rarely write negative reviews, but my experience at this resort was so disappointing that I feel compelled to share it. From start to finish, it was easily the worst resort experience I’ve ever had. Fir...st off, the resort was under construction — something that was not disclosed ahead of time. I requested an upgrade for the inconvenience, and the staff claimed they had accommodated me. But when I got to the room, the view was literally facing the construction site. Loud, dusty, and far from relaxing. The staff were rude and unwelcoming. It felt like they didn’t want to be there — or serve us. Simple requests were met with eye rolls or ignored altogether, and there were moments where it genuinely felt like we were being talked about behind our backs. The food? Absolutely awful. Bland, low-quality, and not even served with a smile. We ended up eating off-site as much as possible, which defeats the purpose of an all-inclusive resort. Overall, the place felt poorly managed, unprofessional, and not worth a fraction of what we paid, which it wasn’t a lot to begin with, but since we were only there for three days two nights it wouldn’t be that bad, I only read the reviews after I purchased it, big mistake. I would never return and strongly recommend looking elsewhere if you want to actually enjoy your vacation.

I love this place I've been coming for years and in the Margaret river region is the only place to eat looking at the ocean views eating one of the sensations you'll experience in this magik place you'll r...emember for a lifetime and if your down south a must to visit