All inclusive

Sandals Montego Bay

Montego Bay 4.5

Overview

Upbeat and lively, Sandals Montego Bay sets the trend for excitement and romance with 26 lush acres of gardens fronting Jamaica's largest private white-sand beach. Experience the luxurious Bay Roc Estate Villa Suites with exclusive Butler Service and 24-hour room service. Lounge at four bars serving unlimited premium brand, dine at seven restaurants, play all day in the never-ending activities or relax with a service at the Red Lane® Spa. Plus, guests have full exchange privileges at two nearby Sandals properties.

Check in

3 p.m.

Check out

11 a.m.

Rooms

272

Rooms

Oceanfront Honeymoon Walkout Club Level Room with Patio Tranquility Soaking Tub (WOFT)
  • 1 king bed
  • Oceanfront
  • No more than 2 guests in the room
Oceanfront Honeymoon Walkout Club Level Room with Patio Tranquility Soaking Tub (WOFT)
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Phone
  • Safe
  • TV
  • Complimentary Toiletries
  • Private Bath and Shower
Additional details

Club Sandals includes:

  • Club Sandals Lounge is accessible 24 hours with the Club Sandals Concierge available between the hours of 8 a.m. – 10 p.m. to assist with reservations for spas, excursions, restaurants and just about anything.
  • Preferred Club Sandals Lounge check-in with chilled towel and champagne.
  • Weekly hosted activities like a cocktail party, a martini evening, wine tasting, snorkeling and exclusive Island Routes Tours.
  • In-room/suite and lounge bars with scotch, vodka, rum, whisky, wine, beer, juices, sodas and water.
  • Relax with a kindle in the Club Sandals Lounge, while enjoying mouthwatering culinary treats, an assortment of teas and world renowned Blue Mountain coffee.
  • Room service available from 7 a.m. to 10 p.m. daily.

Oceanfront Honeymoon Club Level Room with Balcony Tranquility Soaking Tub (OFT)
  • 1 king bed
  • Oceanfront
  • No more than 2 guests in the room
Oceanfront Honeymoon Club Level Room with Balcony Tranquility Soaking Tub (OFT)
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Phone
  • Safe
  • TV
  • Complimentary Toiletries
  • Private Bath and Shower
Additional details

Club Sandals includes:

  • Club Sandals Lounge is accessible 24 hours with the Club Sandals Concierge available between the hours of 8 a.m. – 10 p.m. to assist with reservations for spas, excursions, restaurants and just about anything.
  • Preferred Club Sandals Lounge check-in with chilled towel and champagne.
  • Weekly hosted activities like a cocktail party, a martini evening, wine tasting, snorkeling and exclusive Island Routes Tours.
  • In-room/suite and lounge bars with scotch, vodka, rum, whisky, wine, beer, juices, sodas and water.
  • Relax with a kindle in the Club Sandals Lounge, while enjoying mouthwatering culinary treats, an assortment of teas and world renowned Blue Mountain coffee.
  • Room service available from 7 a.m. to 10 p.m. daily.

Oceanfront Penthouse Club Level Junior suite (PJS)
  • 1 king bed
  • Oceanfront
  • No more than 2 guests in the room
Oceanfront Penthouse Club Level Junior suite (PJS)
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Phone
  • Safe
  • TV
  • Complimentary Toiletries
  • Private Bath and Shower
Additional details

Club Sandals includes:

  • Club Sandals Lounge is accessible 24 hours with the Club Sandals Concierge available between the hours of 8 a.m. – 10 p.m. to assist with reservations for spas, excursions, restaurants and just about anything.
  • Preferred Club Sandals Lounge check-in with chilled towel and champagne.
  • Weekly hosted activities like a cocktail party, a martini evening, wine tasting, snorkeling and exclusive Island Routes Tours.
  • In-room/suite and lounge bars with scotch, vodka, rum, whisky, wine, beer, juices, sodas and water.
  • Relax with a kindle in the Club Sandals Lounge, while enjoying mouthwatering culinary treats, an assortment of teas and world renowned Blue Mountain coffee.
  • Room service available from 7 a.m. to 10 p.m. daily.

Crystal Lagoon Swim-up Club Luxury Room with Patio Tranquility Soaking Tub (SLX)
  • 1 king bed
  • Pool view
  • No more than 2 guests in the room
Crystal Lagoon Swim-up Club Luxury Room with Patio Tranquility Soaking Tub (SLX)
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Phone
  • Safe
  • TV
  • Complimentary Toiletries
  • Private Bath and Shower
Additional details

Club Sandals includes:

Club Sandals Lounge is accessible 24 hours with the Club Sandals Concierge available between the hours of 8 a.m. – 10 p.m. to assist with reservations for spas, excursions, restaurants and just about anything.
Preferred Club Sandals Lounge check-in with chilled towel and champagne.
Weekly hosted activities like a cocktail party, a martini evening, wine tasting, snorkeling and exclusive Island Routes Tours.
In-room/suite and lounge bars with scotch, vodka, rum, whisky, wine, beer, juices, sodas and water.
Relax with a kindle in the Club Sandals Lounge, while enjoying mouthwatering culinary treats, an assortment of teas and world renowned Blue Mountain coffee.
Room service available from 7 a.m. to 10 p.m. daily.

Crystal Lagoon Honeymoon Oceanview Luxury Room with Balcony Tranquility Soaking Tub (OLX)
  • 1 king bed
  • Ocean view or Pool view
  • No more than 2 guests in the room
Crystal Lagoon Honeymoon Oceanview Luxury Room with Balcony Tranquility Soaking Tub (OLX)
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Phone
  • Safe
  • TV
  • Complimentary Toiletries
  • Private Bath and Shower

Oceanfront Swim-Up Butler Suite with Patio Tranquility Soaking Tub (OSS)
  • 1 king bed
  • Oceanfront
  • No more than 2 guests in the room
Oceanfront Swim-Up Butler Suite with Patio Tranquility Soaking Tub (OSS)
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Phone
  • Safe
  • TV
  • Complimentary Toiletries
  • Private Bath and Shower

Beachfront Butler Villa Junior Suite w/Outdoor Tranquility Soaking Tub (BV)
  • 1 king bed
  • Oceanfront
  • No more than 2 guests in the room
Beachfront Butler Villa Junior Suite w/Outdoor Tranquility Soaking Tub (BV)
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Phone
  • Safe
  • TV
  • Complimentary Toiletries
  • Private Bath and Shower

Amenities


Location

Address
North Kent Avenue, Montego Bay, Jamaica
4 km from MBJ airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.4
  • Rooms 4.3
  • Service 4.5
  • Value 4.2
TripAdvisor users rated this property 5 out of 5

Beautiful resort with amazing staff

Susan S on May 31, 2025

This was our 2nd time visiting this resort. We stayed in The Millionaire Butler Room in Building 15. Our butlers were Okeira and Serome. Hit the jackpot with these two. Kind, considerate and figured out ou...r preferences early in our stay. Never hesitated to find out if there was anything else we needed. Went out of their way to be sure we had morning coffee on time, our cooler stocked with beer and champagne and that I had fresh mangos and papaya when available not to mention snacks every afternoon and dessert in our room every night when we got back. Top notch team! Our days were spent on the beach enjoying the beautiful sound of the waves. Met delightful people that we were truly honored to get to know and find out about their love of their jobs, faith, family and culture. Aston and Ceressa were extremely hard working and truly there for the guest experience. Looked forward to seeing their friendly faces every day, Morning breakfast was at Butch’s and were greeted with a kind smile every day by Lacian who is truly a gem. Our efficient server Chevelle is one in a million and is the hardest working person I have ever seen all with a smile and kind words. When she was off we had Albertina who was extremely pleasant and a smile to light up the room. Started our day out well. Food was always hot and freshly prepared. Mimosas were yummy too! Our main housekeeper Kandiece was a beautiful soul and efficiently cleaned our room. When I was in the room when she was cleaning she asked several times if we needed anything else. Such a kind light in this world. Our favorite bar was Latitudes to watch the sunset and have a cocktail before dinner. Absolutely beautiful views. We loved the food at Cucina Romana and enjoyed the Chicken Parmesan and The Penne Carbonara and the daily risotto was out of this world. I loved the grilled vegetables and could eat those every single day. Butches was incredible for dinner with the prime rib being the biggest one I have ever seen. Done to perfection and so tender. No knife needed. In conclusion we loved our vacation and were truly honored to be a guest at a resort where we were treated so well. Honored to hear about their life, faith and cultures. We will cherish these memories forever.

TripAdvisor users rated this property 3 out of 5

Beautiful resort but employees could be rude, untimely or unreliable

abby h on May 29, 2025

My husband & I spent our honeymoon with Sandals Montego Bay and while we overall had a wonderful time, we were pretty disappointed with Sandals on a few different accounts considering the money we were pay...ing. The resort is beautiful, with lots to do and the food is pretty good for an all inclusive. House keeping came twice a day and kept our room spotless. There was a great variety of entertainment, and the performers were super friendly/ talented. Some small things did add up, such as rude workers and the consistently unreliable times we were given. We like to interact with the workers and ask their recommendations for food and drink or directions when needed. Half the time, the employees looked annoyed/ inconvenienced to be asked or stared blankly at us. We asked where the gym was, and with an attitude, the worker pointed out that we didn’t know where anything was. When we said “yeah sorry it’s only our second day”, she said “you should know this by your second day”. No orientation or tour was offered to us when we were led to our room the first day. Maybe it’s partly cultural to have a more laidback schedule, but I am struggling to recall many instances where we WEREN’T given multiple different times by multiple different people. For example, worker tells us the aqua shack opens at 8. It really opens at 8:30. (Our excursion left at 8:20 so we had to beg them to let us in before hours to buy the mandatory water shoes.) We were told an employee would pick up our bags at 10:30 on checkout day. At 11:30, we took them ourselves. We had dinner reservations at 7. We didn’t get let in until 7:30. We were told tubing finishes at 4:45. They had everything shut down at 4. Martini event in the concierge lounge from 5-5:30. Concierge lounge is completely empty at 5:15. Our most frustrating one was our cabana. We were told to wait in our room for an employee to take us to our private cabana at 9am. We waited an hour and went to the front desk multiple times, assuming they forgot about us. We paid $1k for the 12 hour day experience and only ended up having a couple hours in the cabana before our next experience. Breakfast came a half hour late that morning. We also felt Sandals made some promises they didn’t keep. My husband let them know we were unhappy while on minute 45 of waiting for our cabana, and the concierge was apologetic and promised they will “do something to make up for it”. We were there 5 more days, and they did nothing. While booking the trip, my husband indicated it was our honeymoon and was emailed a form to fill out for 2 complimentary excursions if we could prove we were married. We know other couples (at Montego Bay and other Sandals resorts) that got this deal. Long story short, we didn’t. My husband talked to multiple people before the trip and at the resort and was basically just bounced around to the next person with no answer until he was told to call Sandals 1-800 number who told him after an hour and a half that there was nothing they could do. Wasted about 3 hours of his time that day of vacation. We understand that things happen (you can’t always be on time, workers have bad days, etc). But it really felt like one thing after another, and it sometimes required a conscious effort for us to have a positive attitude and enjoy our honeymoon. I rarely give bad reviews. But considering the money we paid, I really expected better and would hope those things are improved if we ever return to Sandals.

See More

Ready to find your next getaway? 

Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.

Find your vacation package