Active Advisories
Following American Hotel & Lodging Association's (AHLA) recent announcement of its "Safe Stay Guest Checklist"—and following medical expert guidance to help reduce the spread of COVID-19—all Hyatt hotels in the U.S. and Canada will require face coverings within indoor public areas beginning Monday, July 27, for the foreseeable future.
Public areas may include hotel lobbies, meetings and events spaces, restaurants and bars, and fitness centers. Some guests may be exempt from this mandate, including but not limited to guests with medical conditions, guests consuming food or beverages in restaurants, and children under the age of 2.
Overview
This sleek and elegant deluxe hotel is newly renovated and features modern, contemporary accommodation and state of the art amenities. Conveniently connected to Grand Central Station and sporting a prime location within walking distance to some of the major attractions including Times Square, Central Park, Fifth Avenue Shopping and Broadway theatres.
Resort fees include
- Premium high-speed internet access.
- Long distance and international calls.
- $15.00 per room per day Food and beverage credit in The Market
- Grand Central Terminal coupon book.
- 20% off Exhale Spa services
- 10% off Sightseeing Flex 3 Attraction Package (visit Concierge for redemption)
- 10% off City Sightseeing Bus Tours and Packages (visit Concierge for redemption)
- Special perks at Macy's Herald Square - present your room key or booking information to redeem
- 25% off One World Observatory Ticket
- 20% off New York Botanic Garden Tickets
Check in
4 p.m.
Check out
11 a.m.
Rooms
1298
Inclusions
Rooms
Amenities
New York Central Restaurant
The Lounge at New York Central
Exterior View
Lobby
Guest Room
Fitness Center
Lobby Fountain
Location
Reviews
TripAdvisor Traveler Rating
Bed and paid breakfast in a good location.
320venkatm on Nov 02, 2024
Junior suite i stayed in was decent with excellent house keeping every daybut no views, Excellent location as well but the downside is the customer facilities mainly meal options, and it is only good for grab and go. If travelling with children it is better to plan your day esp. Meals or will be dissappointed, there are a few redtaurants in grand central amd lot of options near by.My feeling was bed and a paid breakfast at an inflated price and a good location with the name of a premium brand.
Disappointing…
LouiseOxley123 (Leeds, United Kingdom) on Nov 01, 2024
I am not one to usually leave a review but we had one of the worst hotel experiences we have ever had at this hotel and so I feel obliged to make sure others don’t make the same mistake that we did. The staff on the front desk were unwelcoming and cold. Additional costs amounting to over £500 were demanded of us upon checking in. We were told very abruptly that the airline we booked the hotel with should have made us aware and were offered no further explanation as to what the charges related to other than being told that we must pay the fees in order to check in. I appreciate the airline could have done more to make us aware of the additional charges but the way in which this was communicated to us by staff was incredibly inconsiderate and downright rude. The ‘market’ which we were given $15 a day to spend in was extremely basic, offering a small selection of drinks and some very questionable food options. No tea, coffee or other refreshments in the room and the shower barely worked (we had to call reception as the tap was so stiff it appeared not to be working at first). Not what you would expect of a 4* hotel. Overall, this hotel did not meet our expectations and the rooms need some serious upgrading. The rude and unhelpful staff on the front desk is what lets this hotel down the most though. The location is helpful for the purposes of exploring New York but I would encourage you to explore other hotels within central Manhattan before considering the Hyatt Grand Central.
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